Vancouver Coastal Health Employee Reviews for Clerk

My team at Medical Imaging at RH was super friendly and cooperative. Training was short due to ongoing staff shortage but if you are computer savvy (even just a bit), it’s easy to learn the system. It’s absolutely necessary to have a bit of anatomy and physiology knowledge prior to starting the role. The staff shortage is an issue that management can deal with in a better way. There’s a lot of OT available in the department but it can be daunting at times. The pay is not good for the work you put in and because it’s unionized, advancement is absolutely based on seniority which I did not like. There’s not really any recognition if you are putting in more work.

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Stressful and impossible management and workload

Clerk (Former Employee) - Vancouver, BC - 2 March 2023

My experience as Clerical staff in various positions over 10 years. Environment and Management breeds toxicity among staff whom are over-worked and not valued for the amount of work being done and pay not being appropriate. Jobs will be phased out, or additional projects will be added, and placed onto other staff who are already expected to perform a workload that is near impoosible to complete during your shift.

Pros

It's a paycheck

Cons

Toxic work environment

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Insights into Vancouver Coastal Health

Based on 76 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

Booking Clerk

Booking Clerk (Current Employee) - VGH - 24 April 2022

Good work environment but low pay. Good benefits and vacation. Hoping once they negotiate a new contract for us, the wages will increase. Benefits are fantastic and you accrue vacation and sick days.

Pros

Benefits and vacation

Cons

low wage

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Official response from Vancouver Coastal Health

2 August 2022

Thank you for taking the time to leave a review. Please take care.

Its okay

Clerk (Former Employee) - Vancouver, BC - 8 September 2020

Management was not great and didn't give you the support needed. If you had an issue with something, they wouldn't even be listening to your problems. Also, most management are friends and will do everything possible to stab you in the back

Pros

Medical benefits

Cons

No support needed, short staffed

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fun workplace.... great coworkers

Staffing Clerk (Current Employee) - Vancouver, BC - 25 August 2020

it's a great place to work and make friends... management supports you. There is training provided.... and you have the support of your co-workers well. we are Unionized... our benefits and wages are pretty good

Pros

allowed to currently work from home

Cons

6am starts take some getting used to.. in the winter... parking is expensive

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Toxic Workplace

Portfolio Clerk Staffing (Former Employee) - North Vancouver - 13 April 2020

Too much favoritism, too much stabbing of the back, too much politics, too much incompetent, to much laziness, sucking up is the norm. If you are incompetent and lazy but you are a master of sucking up, you'd be favoured and get away with everything, you can screw up million times, you are still be best employee. Kudos to incompetent Managers, they thrive in Vancouver Coastal Health.

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Requires individuals who are willing to put in the effort.

Clerk (Current Employee) - Vancouver, BC - 28 December 2019

It's hard to get your initial job with VCH, but once you do, there is lots of room to grow and for internal transfers so that you can find a job that is the best fit for your interests and skill set. Unfortunately, job security can be double edged in that some of your co-workers and manager may be out paced by their current role and responsibilities, and are not meeting the challenge as well as some others might. It's unfortunate that despite the innovation that occurs, many of my coworkers are burnt out and jaded working for the health authority, but the money and benefits are good so they are reluctant to give up their position.

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good benefits and work culture

Ambulatory Booking Clerk (Current Employee) - VGH - 20 December 2019

fast paced and multitasking, with good management supports, and team work is excellent. I enjoy working with the public and helping out whenever I am needed.,

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Stressful environment where managment only says negative things

Staffing Clerk (Former Employee) - Powell River, BC - 11 October 2019

Staffing Clerk Position is a very stressful job. In a small town where there is not enough nursing staff from careaids, LPNs, to RNs...its always the same people doing overtime and staff are burnt out. You need to know many different unions and who you can pull to cover a shift sometimes spending hours filling one shift and pulling 5 staff from other areas in order to cover just one shift. Powell River is overseen by Vanouver North Shore managment and they never say anything unless its negative. If a mistake is made and there is a grievance it comes out of staffings budget so again you will be reprimanded. There is major drama and backstabbing in such a small department....so BEWARE! The pay is great....but managment from Vancouver also thought it was a great idea to change rotations with 2 weeks notice so the full time positions work 5 months of weekends in their rotations and then 2 weeks of one day of weekend in rotation followed by 5 weekend off in a row...so cant have much of a life. If your relief does not come in (which also happens often there) you are stuck and have no choice but to stay.

Pros

Pay is good

Cons

Stressful, backstabbing staff, bad mangager from Van, 5 months of weekends in a row in rotation

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Management

Clerk (Current Employee) - VGH - 16 December 2018

Working with VCH gave me a greater understanding towards assisting patient care. It gave me a general of how the system works in the hospital. I felt that there are a decent amount of opporunities toward workers who work in the industry a lot longer vs those who are very new to the company. I have been experiencing a lot of drama lately and coworkers talking behind each others back....

Pros

Good pay

Cons

Toxic coworkers with bad habits

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Jobs at Vancouver Coastal Health

Clerk positions

Staffing Clerk

staffing clerk (Former Employee) - vgh - 5 August 2016

Very busy, and constantly changing as often you don't have enough staff to fill shifts. Learned that you need to be adaptable and flexible in an ever changing minute by minute day. Co-workers often are a great source of information, and working together for the common goal is what I liked the most.