Work wellbeing score is 73 out of 100
3.7 out of 5 stars.
Write a review

Vancouver Coastal Health Employee Reviews for Clerk

Review this company
Job Title
Clerk14 reviews
Canada14 reviews

Ratings by category

3.6Work-life balance

Sort by

Found 14 reviews matching the searchSee all 265 reviews

Fantastic team but management could be better!

Indeed featured review

The most useful review selected by Indeed
My team at Medical Imaging at RH was super friendly and cooperative. Training was short due to ongoing staff shortage but if you are computer savvy (even just a bit), it’s easy to learn the system. It’s absolutely necessary to have a bit of anatomy and physiology knowledge prior to starting the role. The staff shortage is an issue that management can deal with in a better way. There’s a lot of OT available in the department but it can be daunting at times. The pay is not good for the work you put in and because it’s unionized, advancement is absolutely based on seniority which I did not like. There’s not really any recognition if you are putting in more work.
Was this review helpful?

Productive, Detail Oriented and Organized work place

I am very happy working under Vancouver Coastal Health. It is a very fast pace environment which I enjoy. Work flow management is also amazing, only thing that does suck is that as a casual you only get so many shifts but other than that, It is a good work place, very well managed


Free lunches


No cons
Was this review helpful?

Stressful and impossible management and workload

My experience as Clerical staff in various positions over 10 years. Environment and Management breeds toxicity among staff whom are over-worked and not valued for the amount of work being done and pay not being appropriate. Jobs will be phased out, or additional projects will be added, and placed onto other staff who are already expected to perform a workload that is near impoosible to complete during your shift.


It's a paycheck


Toxic work environment
Was this review helpful?

Booking Clerk

Good work environment but low pay. Good benefits and vacation. Hoping once they negotiate a new contract for us, the wages will increase. Benefits are fantastic and you accrue vacation and sick days.


Benefits and vacation


low wage
Was this review helpful?

Official response from Vancouver Coastal Health

2 August 2022
Thank you for taking the time to leave a review. Please take care.

Its okay

Management was not great and didn't give you the support needed. If you had an issue with something, they wouldn't even be listening to your problems. Also, most management are friends and will do everything possible to stab you in the back


Medical benefits


No support needed, short staffed
Was this review helpful?

Insights into Vancouver Coastal Health

Based on 81 survey responses
What people like
  • Ability to meet personal goals
  • Feeling of personal appreciation
  • Clear sense of purpose

fun workplace.... great coworkers

it's a great place to work and make friends... management supports you. There is training provided.... and you have the support of your co-workers well. we are Unionized... our benefits and wages are pretty good


allowed to currently work from home


6am starts take some getting used to.. in the winter... parking is expensive
Was this review helpful?

Toxic Workplace

Too much favoritism, too much stabbing of the back, too much politics, too much incompetent, to much laziness, sucking up is the norm. If you are incompetent and lazy but you are a master of sucking up, you'd be favoured and get away with everything, you can screw up million times, you are still be best employee. Kudos to incompetent Managers, they thrive in Vancouver Coastal Health.
Was this review helpful?

Requires individuals who are willing to put in the effort.

It's hard to get your initial job with VCH, but once you do, there is lots of room to grow and for internal transfers so that you can find a job that is the best fit for your interests and skill set. Unfortunately, job security can be double edged in that some of your co-workers and manager may be out paced by their current role and responsibilities, and are not meeting the challenge as well as some others might. It's unfortunate that despite the innovation that occurs, many of my coworkers are burnt out and jaded working for the health authority, but the money and benefits are good so they are reluctant to give up their position.
Was this review helpful?

good benefits and work culture

fast paced and multitasking, with good management supports, and team work is excellent. I enjoy working with the public and helping out whenever I am needed.,
Was this review helpful?

Stressful environment where managment only says negative things

Staffing Clerk Position is a very stressful job. In a small town where there is not enough nursing staff from careaids, LPNs, to RNs...its always the same people doing overtime and staff are burnt out. You need to know many different unions and who you can pull to cover a shift sometimes spending hours filling one shift and pulling 5 staff from other areas in order to cover just one shift. Powell River is overseen by Vanouver North Shore managment and they never say anything unless its negative. If a mistake is made and there is a grievance it comes out of staffings budget so again you will be reprimanded. There is major drama and backstabbing in such a small BEWARE! The pay is great....but managment from Vancouver also thought it was a great idea to change rotations with 2 weeks notice so the full time positions work 5 months of weekends in their rotations and then 2 weeks of one day of weekend in rotation followed by 5 weekend off in a cant have much of a life. If your relief does not come in (which also happens often there) you are stuck and have no choice but to stay.


Pay is good


Stressful, backstabbing staff, bad mangager from Van, 5 months of weekends in a row in rotation
Was this review helpful?

Rate your recent company

Share your experience to help others


Working with VCH gave me a greater understanding towards assisting patient care. It gave me a general of how the system works in the hospital. I felt that there are a decent amount of opporunities toward workers who work in the industry a lot longer vs those who are very new to the company. I have been experiencing a lot of drama lately and coworkers talking behind each others back....


Good pay


Toxic coworkers with bad habits
Was this review helpful?

Staffing Clerk

Very busy, and constantly changing as often you don't have enough staff to fill shifts. Learned that you need to be adaptable and flexible in an ever changing minute by minute day. Co-workers often are a great source of information, and working together for the common goal is what I liked the most.


great team members


management can sometimes be a challenge
Was this review helpful?

You know you are needed

Healthcare comes with a multitude of different roles, all which play an important part in the daily lives of patients and your team.




Was this review helpful?

Both social and fun place to work.

Learned something new everyday. Multi-tasking at all times makes the day fly by. Awesome Supervisor. Co-workers became good friends.


Pot-Luck lunches, after hours social activities.


My commute.
Was this review helpful?

Clerk at Vancouver Coastal Health

Estimated salary
$24.50 per hour

Want to know more about working here?

Ask a question about working or interviewing at Vancouver Coastal Health. Our community is ready to answer.Ask a Question

Overall rating

Based on 265 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

Compare Vancouver Coastal Health with

  • Companies
  • Vancouver Coastal Health
  • Employee reviews
  • Clerk