Vancouver Coastal Health
Happiness score is 59 out of 100
3.7 out of 5 stars.
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Vancouver Coastal Health Employee Reviews for Clerk

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Clerk11 reviews
Canada11 reviews

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3.6Work-life balance

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Booking Clerk

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Good work environment but low pay. Good benefits and vacation. Hoping once they negotiate a new contract for us, the wages will increase. Benefits are fantastic and you accrue vacation and sick days.


Benefits and vacation


low wage
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Official response from Vancouver Coastal Health

2 August 2022
Thank you for taking the time to leave a review. Please take care.

Its okay

Management was not great and didn't give you the support needed. If you had an issue with something, they wouldn't even be listening to your problems. Also, most management are friends and will do everything possible to stab you in the back


Medical benefits


No support needed, short staffed
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Insights into Vancouver Coastal Health

Based on 34 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Inclusive work environment

fun workplace.... great coworkers

it's a great place to work and make friends... management supports you. There is training provided.... and you have the support of your co-workers well. we are Unionized... our benefits and wages are pretty good


allowed to currently work from home


6am starts take some getting used to.. in the winter... parking is expensive
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Toxic Workplace

Too much favoritism, too much stabbing of the back, too much politics, too much incompetent, to much laziness, sucking up is the norm. If you are incompetent and lazy but you are a master of sucking up, you'd be favoured and get away with everything, you can screw up million times, you are still be best employee. Kudos to incompetent Managers, they thrive in Vancouver Coastal Health.
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Requires individuals who are willing to put in the effort.

It's hard to get your initial job with VCH, but once you do, there is lots of room to grow and for internal transfers so that you can find a job that is the best fit for your interests and skill set. Unfortunately, job security can be double edged in that some of your co-workers and manager may be out paced by their current role and responsibilities, and are not meeting the challenge as well as some others might. It's unfortunate that despite the innovation that occurs, many of my coworkers are burnt out and jaded working for the health authority, but the money and benefits are good so they are reluctant to give up their position.
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good benefits and work culture

fast paced and multitasking, with good management supports, and team work is excellent. I enjoy working with the public and helping out whenever I am needed.,
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Stressful environment where managment only says negative things

Staffing Clerk Position is a very stressful job. In a small town where there is not enough nursing staff from careaids, LPNs, to RNs...its always the same people doing overtime and staff are burnt out. You need to know many different unions and who you can pull to cover a shift sometimes spending hours filling one shift and pulling 5 staff from other areas in order to cover just one shift. Powell River is overseen by Vanouver North Shore managment and they never say anything unless its negative. If a mistake is made and there is a grievance it comes out of staffings budget so again you will be reprimanded. There is major drama and backstabbing in such a small BEWARE! The pay is great....but managment from Vancouver also thought it was a great idea to change rotations with 2 weeks notice so the full time positions work 5 months of weekends in their rotations and then 2 weeks of one day of weekend in rotation followed by 5 weekend off in a cant have much of a life. If your relief does not come in (which also happens often there) you are stuck and have no choice but to stay.


Pay is good


Stressful, backstabbing staff, bad mangager from Van, 5 months of weekends in a row in rotation
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Working with VCH gave me a greater understanding towards assisting patient care. It gave me a general of how the system works in the hospital. I felt that there are a decent amount of opporunities toward workers who work in the industry a lot longer vs those who are very new to the company. I have been experiencing a lot of drama lately and coworkers talking behind each others back....


Good pay


Toxic coworkers with bad habits
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Staffing Clerk

Very busy, and constantly changing as often you don't have enough staff to fill shifts. Learned that you need to be adaptable and flexible in an ever changing minute by minute day. Co-workers often are a great source of information, and working together for the common goal is what I liked the most.


great team members


management can sometimes be a challenge
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You know you are needed

Healthcare comes with a multitude of different roles, all which play an important part in the daily lives of patients and your team.




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Both social and fun place to work.

Learned something new everyday. Multi-tasking at all times makes the day fly by. Awesome Supervisor. Co-workers became good friends.


Pot-Luck lunches, after hours social activities.


My commute.
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Overall rating

Based on 198 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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