Vancouver Coastal Health Employee Reviews for Administrative Assistant

Staff are nice, you need to work hard to earn your place. What the company does for the community is amazing. Lots of very smart, experienced, and intelligent people to work with.

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A Positive and Supportive Environment to work

Administrative Assistant (Current Employee) - Vancouver, BC - 4 September 2023

I feel very fortunate to work for VCH. I love the culture and the people. I work with such kind and genuine people, who go above and beyond and truly want to make a difference in the lives of others. Management is very supportive, as are other staff members. The work is challenging enough, but not overwhelming. Regardless of the department I’ve interacted with, I’ve had positive experiences. I feel I am well compensated for what I do, I like what I do, and I actually look forward to being at work (I know, crazy eh?). If I have one “complaint “ it is with PHSA (Provincial Health Services Authority), who are responsible for our payroll and benefits. PSHA has not honoured my contract with VCH, and has consistently withheld (refused to pay) a percentage of my income. If you work for VCH, please check and double check your paystubs. If you are a temporary or casual employee, do make sure PSHA are calculating your statcas% according to the collective agreement. This is Vancouver, and every penny counts - especially if you’re working hard for it!

Pros

People, Culture, environment, compensation, flexible, family friendly.

Cons

PSHA and their inability to pay correctly.

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Insights into Vancouver Coastal Health

Based on 76 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

PCN Leadership is Garbage

Administrative Support (Former Employee) - Vancouver, BC - 11 March 2023

No sense of direction from supervisors and management and leadership, you will be fired or terminated the moment they no longer see you as valuable, or are disabled.

Pros

None, do not join.

Cons

Everything

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Fast paced and collaborative

Administrative Assistant (Former Employee) - Vancouver, BC - 5 February 2020

VCH has changed over the years I was employed there. Many opportunities for learning are there for staff. Management varied but, for most part was open and collaborative.

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Great experience

Administrative Assistant (Former Employee) - Vancouver, BC - 20 May 2019

Great work experience, and good for people who are willing to think on their feet and ask for help. The co-workers are really nice and supportive. The job is competitive, and will only keep the person who is the right fit.

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Very poor management with no individual or team support

Administrative Assistant (Former Employee) - Richmond, BC - 5 January 2019

Too many layers of management within one department with no one taking accountability. When they hit a glitch, they start to point fingers at others. No support from managers for their team. Too much red tape and beaucracy which frustrates patients. They say People First, but it isn't people first for patients and certainly not for employees. Under the Ministry of Health, they take millions of dollars of taxpayers money to profit in healthcare. Pay is not good for administrative staff and there is no room for promotion but only horizontal moves. Those who call under casual or temporary full-time are most disadvantaged. Mgmt only appreciate you because they are short in staff and desperately need to keep you working. Once they get what they want, you become just another employee #. I have not met one manager who actually cares about the employees after them. Young managers have power ego choosing to intimidate and bully rather than communicate in an effective way. You may say this is an exaggeration but believe me, you will only experience this throughout Richmond VCH once you are in the system. Then you become just another statistic. You will only regret it if you work for Vancouver Coastal Health. If you are, it is because you have fallen into the union umbrella and fit right into it all.

Pros

union protected

Cons

very poor management who don't support; not flexible for vacation

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recently adopted business model over client care

Administrative Assistant (Former Employee) - Vancouver, BC - 5 April 2018

Vancouver Coastal Health is one of the several health authorities that has focused more and more on business model undermining authentic and caring team approach

Pros

Vancouver Community

Cons

business model focused on profit

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Poor

Administrative Assistant (Former Employee) - Richmond, BC - 26 April 2017

I came back from maternity leave to find out that i am getting laid off just because my job description was "changing". its a revolving door new managers come fire old assistants and find new ones.