Vancouver Coastal Health Employee Reviews in Richmond, BC

Ok. But …busy, very busy!Always using my skills from previous experience, hard to receive any time for continuing education. The culture has changed over the years; where nurses were respected with their input, now seems senior management doesn’t want front line input. It always appears to be be about getting more money, not patient safety or satisfaction ! We should be there for them! Not making money for hospitals! Always finding more ways to skimp and save dollars while putting patients and staff at risk!

Pros

Patients

Cons

Too for profit

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Fantastic team but management could be better!

Booking Clerk (Former Employee) - Richmond, BC - 18 October 2022

My team at Medical Imaging at RH was super friendly and cooperative. Training was short due to ongoing staff shortage but if you are computer savvy (even just a bit), it’s easy to learn the system. It’s absolutely necessary to have a bit of anatomy and physiology knowledge prior to starting the role. The staff shortage is an issue that management can deal with in a better way. There’s a lot of OT available in the department but it can be daunting at times. The pay is not good for the work you put in and because it’s unionized, advancement is absolutely based on seniority which I did not like. There’s not really any recognition if you are putting in more work.

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Insights into Vancouver Coastal Health

Based on 76 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

Free job on training opportunities.

Health Care Support Worker (Current Employee) - Richmond, BC - 16 July 2022

I hv good experience with Vancouver coastal health. It’s been year since I’ve working on this job. It was govt sponsored program, mean job on training program. We are truly thankful to our employer Vancouver coastal health that they gave us this opportunity.

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Official response from Vancouver Coastal Health

2 August 2022

We appreciate you taking the time to leave a review. Thank you.

Nice place to be employed

Nurse assistant (Former Employee) - Richmond, BC - 16 April 2022

Awesome company. Great house. Management is very good. Great team work. They work with you and are very understanding if you need time off. Coworkers are also very understanding

Pros

Great hours. Great team work

Cons

Can be hectic at times but very doable

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Extremely demanding work /standards: management suffers from critical flaws

Community Health Worker / Home Support Worker (Former Employee) - Richmond, BC - 6 October 2021

Very important /keenly needed work assisting/ supporting elderly & vulnerable people to stay safe & healthy in their own homes. Health team support /back-up essential but, unfortunately, often delayed or unavailable—due to insufficient staffing levels (shortage of LPN nurses /skilled, properly-trained front-line workers. Unionized work environment is a major positive factor. Critical flaw/ important deficiencies in management: as agents of a key branch of BC Ministry of Health, IMHO making VCH appear squeaky-clean publicly & on social media (organizational politics)—sometimes translates as disrespectful, quietly-abusive treatment of front-line workers.

Pros

Well-funded (BC tax dollars), high standards of care, fulfilling meaningful work

Cons

Frequently insufficient hours of home care available to clients

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Good but could have been better

Community Support Worker (Former Employee) - Richmond, BC - 2 May 2020

Good but could have been better. Not enough hours. But they keep hiring. No benefits until you're regular but goodluck getting that regular job. Im just there for the money I guess. I need to survive.

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Management

Business Support Coordinator (Current Employee) - Richmond, BC - 16 February 2020

VCH in principle takes care of their employees and have been a fairly good organization. My transfer to RH has been less than stellar with a non-experienced manager. Unfortunately, a poor manager leads very little room for an employee. Vancouver Coastal Health tries to have a people first culture, but due to stress for management, many managers fail employees.

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Very poor management with no individual or team support

Administrative Assistant (Former Employee) - Richmond, BC - 5 January 2019

Too many layers of management within one department with no one taking accountability. When they hit a glitch, they start to point fingers at others. No support from managers for their team. Too much red tape and beaucracy which frustrates patients. They say People First, but it isn't people first for patients and certainly not for employees. Under the Ministry of Health, they take millions of dollars of taxpayers money to profit in healthcare. Pay is not good for administrative staff and there is no room for promotion but only horizontal moves. Those who call under casual or temporary full-time are most disadvantaged. Mgmt only appreciate you because they are short in staff and desperately need to keep you working. Once they get what they want, you become just another employee #. I have not met one manager who actually cares about the employees after them. Young managers have power ego choosing to intimidate and bully rather than communicate in an effective way. You may say this is an exaggeration but believe me, you will only experience this throughout Richmond VCH once you are in the system. Then you become just another statistic. You will only regret it if you work for Vancouver Coastal Health. If you are, it is because you have fallen into the union umbrella and fit right into it all.

Pros

union protected

Cons

very poor management who don't support; not flexible for vacation

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Poor

Administrative Assistant (Former Employee) - Richmond, BC - 26 April 2017

I came back from maternity leave to find out that i am getting laid off just because my job description was "changing". its a revolving door new managers come fire old assistants and find new ones.

Pros

benefits

Cons

micro management, lack of communication, lack of support for women and their children.

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Busy fun environment to work in

Airport Improvement Fee Representative (Former Employee) - Richmond, BC - 5 November 2014

When the AIF fee first commenced I started working at the Vancouver Airport and sold to travellers. I worked fluctuating hours, at times graveyard shifts. I had a 4 on 4 off schedule and my French Italian skills came in handy. I enjoyed the interaction with international people as well as celebrities that came through. Busy yet enjoyable and varied environment to work in. I handled large sums of cash, therefore my credibility and honesty played a large part in my position. Overall enjoyed the customer service I utilized well and making a difference helping people.

Pros

Meet many international people

Cons

Shift work was a bit trying at times

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Jobs at Vancouver Coastal Health

in Richmond, BC

Health Care Support Worker (Home Support) - Training Opportunity

Housekeeper/Housekeeping Aide

Vancouver, BC

6 days ago

Enjoyed the opportunity to expand in my knowledge and experience.

Medical Secretary (Former Employee) - Richmond, BC - 16 September 2014

My job was all about multitasking various duties, such as printing needed materials, answering the phone/redirecting calls, answering colleagues' questions, setting up groups (booking rooms, confirming attendance with clients, preparing manuals and CD's for use within group, keeping Excel waitlist up-to-date), scoring and entering self-report measures in computer program, running reports and collecting stats. I also took meeting minutes, as well as maintained supplies and kept electronics in working order. Not to be overlooked is that I trained the new secretary in her position in the psychiatry clinics. I provided support with client appointments, etc. and transcription. I actually enjoyed the adrenaline rush (if I may put it this way) that came from accomplishing various duties and being productive. I specifically enjoyed learning and applying desktop publishing skills, used to prepare manuals and working with Excel spreadsheets. Unfortunately, I found management personnel to have a high turnover rate. On the one hand, I missed certain individuals that left; on the other hand, I enjoyed sharing information in order to bring new ones up to speed on my work duties and program procedures. I enjoyed working many years with certain ones of my colleagues. What I found to be the hardest part of my job was the sometimes unpleasant work atmosphere that arose from communication difficulties between some of my colleagues. I personally enjoyed a good work relationship with each of them though. I truly loved my job and would never have left! But I eventually found myself alone in -

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