Validity Research

Validity Research Employee Review

A fun place to work

Call Center Agent (Former Employee) - Scarborough, ON - 10 January 2020

It was a fun place to work but it started getting really slow with hours they started offering. I started off doing about 30 hours a week for 1 month. In my last month of work, I only started getting 8 - 10 hours of work a week. This wasn't only for me but for everyone else who was working there at the time.

Ratings by category

3.0 out of 5 stars for Work/Life Balance

3.0 out of 5 stars for Salary/Benefits

3.0 out of 5 stars for Job security/advancement

3.0 out of 5 stars for Management

3.0 out of 5 stars for Culture

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its a good first job to get a ball park of tedious work

call centre representative (Former Employee) - Toronto, ON - 19 April 2019

a typical day would be to clock in sit down get a quick briefing on the survey your doing that day and complete a minimum of 8 for 8 hours very tedious

Pros

you were inside

Cons

very tedious

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Same roleSame location

sucked

Call Centre Agent (Former Employee) - Scarborough, ON - 12 April 2019

This was the worst place I have ever worked at, EVER. Our team leaders were rude to use and yelled at us very often. They sent us home in an aggressive manner if we didn't make enough sales. Everyone was unprofessional. The elevator did not work on weekends and we would have to wait for a team leader to come get us from the lobby floor, which often cut into our shift.

Pros

nothing

Cons

everything

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Same roleSame location

Disability/serious health condition?? Forget this 'job'!!!

Call Centre Representative (Former Employee) - Scarborough, ON - 29 September 2018

This place is only good for the young and healthy and fast-paced people. If you have a disability or serious health condition, forget working here. If you're looking for a stable pay, or to get structure to your life, forget this "job"; It's been 2 months since I last got a shift. • No supervisors/team leads know who is in charge of anything there. • Cancel shifts a lot, or just randomly tell you to go home a lot too. • I never get full pay because my disability slows me down some. Forget "accomodation", they just take all your extra time for bathroom/eating/eye exercises/whatever else breaks u need.. off your salary. • Never get your paycheque correct. Unprofessional and underhanded is the best I can call them. Am I really in a 1st world country...?