2.9 out of 5 stars.
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Validity Research

Validity Research Employee Review

Dishonest company

The management lied about this job being permanently, then they disappeared after election season, leaving everyone unemployed. They did not tell us we were laid off, they lied and claimed technical issues, but never "fixed them" or called anyone back to work. People were losing their homes after the experience. The pay was spotty, many did not get paid bbbbecautththe company did not have enou


Work from home


Dishonest shady company

Ratings by category

1.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Similar reviews

Same roleSame location

Productive and calm workplace

At Validity Research a normal day as a caller would look like this. Coming to work on time and logging in into your computer, go to the briefing room and get briefed. After that happens you then go back to your computer where you are assigned a survey. You get the script you are prepared with and dial the state which we then proceed to start the survey with the people. Sometimes the survey may take 5 minutes, 10-12 minutes, or even 25 minutes depending on the survey we get.


sitting down all day not moving around too much, you get your own cubicle space.


Cancelation for your shift could happen any time; the pay would sometimes be short
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Same roleSame location

old computers and not a clean work environment

easy job horrible management skills cancel shifts only a couple hours before must work until 12 if you are new headset is either broken or doesn't work well


Make your on schedule


horrible management, don't pay workers properly or on time, always has to fight to get the right amount of money they owe.
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Same location

Unprofessional, and unstable, racist workplace

I worked for this company for 13 months, and the manager's girlfriend was the supervisor. I was told that I had to purchase a pair of headsets for $80 even though our cheques were often underpaid. The management also cancelled shifts last minute, even after I had paid for transit. Don't ever work for this company longer than 6 months. They are also racist. Asians ran the company here in Scarborough, and fired all the caucasian/white people.
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Overall rating

Based on 88 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
2.3 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.7 out of 5 stars for Culture

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