Userful is in the midst of growing from startup to medium-size company. Unfortunately there is a lot of institutional momentum from being in "startup mode" for 15 years. Management needs strengthening and filling out, and the current practices of one person taking on multiple roles must end.
Salary and benefits are below average, and you can expect - more... to receive additional duties with no offered increase in pay.
Tools and systems are in need of modernization and serious investment. - less
ProsGood people, hard-working, no politics or rivalries, everyone gets along. CEO understands technical challenges.
ConsInadequate leadership and delegation from the top levels, lacking processes and clear organisational structure, too much "just get it done" attitude, primary product is very broad and sales efforts unfocused.