Urban Barn Ltd.
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Urban Barn Ltd. Employee Reviews

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4.0
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fun place to work but competitive
its a fun place to work of you like the team you work with. its great helping customers design their homes and actually pretty cool to be on the journey with them. BUT its competitive; any job where commission plays a factor. often you help someone for hrs and then the go to another store or to another associate on the date of purchase and that commission is no longer yours. UB allows you to take notes and build your clientele, but its always stressful to have to get your commission if you dont have the paper trail to back it up. so holding yourself accountable is so important at this job, but other than that, ive really enjoyed working at urban barn. do wish the pay or commission % was higher.
Pros
discount
Cons
8hr, only 30 break. commission is removed from your next cheque if someone returns something
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5.0
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Great place to work!
Great sense of community when working, coworkers are all great as well as management. Workplace culture is very supportive, everyone there wants to see you thrive!
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3.0
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Competitive with need for stronger manager
- loved the work itself
- customers were great

- potential to earn good money

- rewarding position


- needs better system for commission environment

- needs stronger manager
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1.0
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If I could give no star I would
This place would fire you if your store is doing great. They don't care about customer service or the employee's health. They never appreciate how much energy you put in this job. If you feel pressure at work they will not care about it. They want a robot.
We had a great team but they tore us apart because we made sure the store looked good all the time and brought in so many customers that would just come back to order with us but they decided to fire everyone because we all had a good connection.
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5.0
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Fast pace always changing work environment
The environment makes for a fun and rewarding workplace.
Everyday is different and comes with its own rewards.

I truly love coming to my job everyday!
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4.0
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fun work place but a lot of knowledge needed
restocking checking inventory and checking up on clients and sales. meet monthly and yearly goals

worked along side customers and furniture suppliers


family style workplace everyone super friendly but it is commissioned based so can be competitive


always fun working with new product and creating spaces for clients
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4.0
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Great furniture and decoration.
The products are excellent and the customers almost never complain because the customer support is amazing. I enjoyed working there, but used to get a bit tired after standing for long hours.
Pros
Great employees discount
Cons
Pay is very low
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5.0
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Culture is everything!
This is a company that has a large focus on culture and ensuring that the employees are being engaged. The work place is collaborative and while all places have their issues and concerns, Urban barn does a great job and making sure everyone is heard.
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4.0
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Slightly higher end retail
Great people and management team. They have high set goals company wide but they are still a fairly young company and have things they are striving for!
Pros
Great team of people/managing team.
Cons
High sales goals in low traffic store locations.
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1.0
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Horrible!
Do not recommend this place to anyone with a soul. Save yourself, your dignity, and your sanity. Corruption and clique work culture. Managers are a joke.
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5.0
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Always a pleasant place to be
I enjoy everyone I work with, everyone’s mature and does their part to make things smooth. The company itself is awesome, they really care about the employees. Everyone is super friendly, wether your working at your home location or helping out at another. Lots of positive reinforcement and help when you need it.
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3.0
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Sales position with opportunity for commison
Urban Barn is slow paced but with lot's of opportunity to make sales.
You need to study the a fair amount of product in the store but once you have the knowledge you can make excellent sales and help customers with there purchases. Great discounts and competitions through out the year to help build team building.
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1.0
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This company needs to improve their operations.
Onboard training was poor. Company has a long way to go in setting new hires up for success. Tools provided to support stores are limited and very poorly organized. Distribution channels require much improvement. Quality of furniture is poor so difficult to sell with confidence.
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1.0
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Have a conscience? Don't bother
Worst experience EVER!!!!! If you don't conform in a cliquey environment...forget it.
Keep your dignity, self respect , never compromise yourself. So run!!!!!!!
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3.0
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UB is a reasonable place to work for sales and design enthusiasts.There are pros and cons here but thats typical of most companies
Good fit for people interested in sales and design. Learn about and custom furnishings as well. Online training that can be accessed from any device. Job can be physically demanding at times and furniture quality is not always consistent. I
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3.0
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Dying company
Sales continue to drop and it was a toxic management environment. Coworkers claim it is a team environment but this was not true. Management also expects so much more than should be expected.
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5.0
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Amazing
Absolutely loved working for urbanbarn. Head office really cares. Regional manager makes everyone feel respected and appreciated. Constantly changing product that is always high quality and beautiful.
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2.0
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Just what one person thinks
Very much a place of friends that goes beyond the professional. Cliques are not my thing and I would like to report to someone who can be more objective great place to shop not so great to work for me ... different strokes.
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1.0
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Horrible
Very stressful environment, management is unsupportive. Training was unsupportive. Expected to be there working before you are allowed to clock in. Bullied and belittled daily.
During interview you are promised all kinds of stuff that make you excited for this “great place to work” then quickly realize it was all a lie. More then half of my training group walked out within the first few days due to the high stress and bullying. There’s no work/personal balance. And management doesn’t care what you have to say about any of the issues. Just brushed aside or targeted further with bullying.

Steer clear!
Pros
Nothing
Cons
Everything
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1.0
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Terrible experience
If you don't drink the kool-aid or suck up to the RM you're in trouble. No team work between store. Very drama filled and catty environment. Regionals are useless and not supportive.

Quality of product has gotten very bad


Way more physical than you would expect. You're moving heavy furniture on a regular basis. Hang wall art and lighting regularly. You're up ladders as high as 10ft on a regular basis. No training on how to do any of it properly or safely. Still not sure how to climb a 10ft ladder to attach a light to an electrical grid safetly.
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4.0
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Overall great working environment
Great atmosphere and people to work with.
Easy to build clientele if you have a passion or flair for home decor and design.

Weeknight retail hours and open sundays is the only negative thing I could add.
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