The work is flexible and interesting, and the student union prevents things from going too far south if you're a graduate Teaching Assistant. However, it is almost a guarantee that you will be asked/coerced into doing unpaid overtime.
Customers complained often with good reason as some methods created by management slowed down online orders and created long wait times. New management has poor customer service skills and has yet to establish a good working employees. The location was convenient and the shift schedule was decently flexible.
As a teaching assistant, uOttawa has been a great experience so far. I have had no trouble balancing teaching with my schoolwork. The pay is good (few hours, but that is expected). It is a nice little boost to my groceries every week.
As a copy editor, I had to find my own clients. They paid only slightly above minimum wage for professional editing services at an undergraduate/masters level. Many issues arose and were never resolved by uOttawa
Decent amount of funding and resources. Supervision good, depending on Professor. Administration horrible - slow, unresponsive. Overall good choice of institution if research topic is one of its specialties in your department.