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Rekai Centres CEO: ‘Thank you can never be enough’

Hospital SWAT Teams Dive in to help Long-Term-Care Homes
More than 50 shifts were covered by staff from UHN this past weekend as they went to work at the Rekai Centres, two long-term care facilities in downtown Toronto hit hard by a COVID-19 outbreak. Nurses, physicians, support staff and members of the UHN leadership team were all on hand to provide care and comfort to the residents of Rekai and to help the staff of the centres as they care for 276 residents at the two facilities. "We are so grateful for the support, encouragement and skill of the people at UHN who chose to come and help us through this outbreak," says Susan Graham-Nutter, CEO of Rekai Centres. "Many of our staff became ill, others chose not to come in and we were facing an almost impossible situation. "Our residents are our family and to see them so ill without appropriate support was heartbreaking. What seemed impossible turned into something I'll never forget as I saw the willingness of others to come, help, take on all tasks, and embrace the needs of our patients. "Thank you can never be enough.