University Canada West
3.6 out of 5 stars.
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University Canada West Careers and Employment

About the company

  • Founded
  • Company size
    201 to 500
  • Industry
    Colleges & Universities
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1 job


Salary estimated from 174 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 28 reviews and is evolving.



on 10 July 2020
Good place to start building career but not long term
Pros: Great place to work in regards to management team, HR team, team leaders and other employees. A very multi-cultural and teamwork engaged environment. Perks consisted of casual Fridays and fun office held parties. If you enjoy customer service positions and a job role where you can mentor students etc. then its a great place for someone to start to build those skills and build your resume if your goal is to work in higher education. Cons: Poor business model overall. The company expanded too fast, hired too many employees within the span of a few months, therefore training lacked and company goals/targets ran very high. Employees were to make an average of 75 outgoing calls a day in addition to replying to multiple emails a day along with managing manually inputting student applications into system which was very grueling - system was not updated to match new workload balance - Basically after a while you felt like a robot just trying to make sales, the sales targets did not match up to the amount of daily work load that they wanted to output. Became a sales/call center job. All of the cons however have nothing to do with on site management, more so to do with the owners and operators of Global University Systems. All in all great workplace culture just poor company model.
Student Assistant in Vancouver, BC
on 14 September 2021
A very unfair place to work for
It is very unfortunate that the work environment is so toxic. There is no support from the managers for you to grow. Everything is based on previous built connections with top management!
Student Services in Student Services
on 10 February 2021
Toxic work environment
To put simply, this institution has a toxic work culture. I have never worked in an environment that is so toxic that employee morale is so low and they feel scared of certain managers. They are not true to their words and if you get in their ‘bad books’, forget about being treated well. I had was given the cold shoulder from a number of managers because I stood up and challenged the status quo. I even went straight to the top because I needed to make sure I was brave to address issues that lacked transparency. The hours are long and they have a focus on a machinist style of work. I won’t lie, there are a few nice things they try to do like celebrate your birthdays (even if you don’t consent to it); freebies like umbrellas when it’s pouring; and a hoodie if you pass your probation! (don’t ask for one prior because you won’t get it). It is very unfortunate that the work environment is so toxic because the students are great and have so much to offer and to help raise the profile of this institution and help them become a great business school.
Technical Support Analyst in Vancouver, BC
on 14 December 2020
Great Experience
Helpdesk incidents and IT projects are assigned by priority. Previous work experience is a valuable asset here, multitasking becomes second nature. Team members are friendly and willing to share their knowledge with you. Never a boring day and time goes by fast.
Hr Assistant in Vancouver, BC
on 16 October 2020
Great team with lots of tough love
I worked at the company as an HR assistant for about 3 months prior to loosing my job due to COVID. It was unfortunate to have lost my job, but understandable. I wasn't upset with what happened because I really did appreciated the team for giving me opportunities to do things that were beyond the scope of what I was hired for. It was tough, but truely rewarding. I also had moments where the director would personally coach me and provide guidance on how to excel personally and professionally. It's not all rainbows and blue skies, but the team really does do their best to support you wherever they can. I'm really thankful for everything they've done for me.

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Questions and answers

People have asked 10 questions about working at University Canada West. See the answers, explore popular topics, and discover unique insights from University Canada West employees.

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Interview insights

Insights from 33 Indeed users who have interviewed with University Canada West within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

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