High paced workday in customer environments.
Traveled daily to various customer sites providing support on various computer hardware products as a service provider for a number of different computer and IT companies. Frequent standby and overtime was a part of this job.
Learned about many different platforms of computer equipment and about servicing them in a customer environment.
Management - more ... was very supportive and aware of the daily operations of the field technicians.I had a great group of co-workers in my work group.
Time management was one of the most difficult parts of the job since often it was challenging to complete all the ac ... - less
ProsCustomer contacts, good benefits, travel.
ConsOvertime, standby and reporting requirements.