Work wellbeing score is 66 out of 100
3.3 out of 5 stars.
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UNIQLO Retail Stores Employee Reviews

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Location
Canada127 reviews

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3.0Work-life balance
3.2Pay & benefits
3.2Job security & advancement
2.9Management
3.3Culture

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Found 127 reviews matching the searchSee all 2,386 reviews
favouritismstressfullongstorehourtaskshiftsale

Good management

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There is a lot of rules and instructions so I have to memorize it but good management and nice people. .
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A lot of work but fun at the same time

Was a good retail job. They have a lot expectations for the sales associates, but the pay makes it worth it. My coworkers were awesome people that made going to work very fun.

Pros

Good pay

Cons

Manager would be unfair sometimes
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If you love to work great! If no…then no!

Compared to most retail jobs, Uniqlo is more challenging. It’s definitely not a beginner joh but you can apply as a first time part timer and learn so much from this company. You just need to be willing to learn and show some dedication! They’re flexible with scheduling and the work culture and ethic is really tight. Although it is said that they have strict policies and rules to follow, it’s not difficult. Any job would ask for an explanation for lateness and documents to support your cause. HR & management is very responsive and timely with these things. As a full timer, it’s demanding but that’s what you sign up for. They’re very transparent with what they ask of you in the beginning so it’s important to note this as you work 5 days a week. You can grow quite fast in the company with the opportunities they give out. If you’re looking for a job that gives you many hours, pays well, and allows room for growth, then Uniqlo is the place to be!
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Fast Paced and Team Oriented

Learned a lot as someone who was new to clothing retail. Every day was different as there was a rotating schedule throughout the day.Team meetings/pep talks before opening really emphasized the importance of teamwork.
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bad management

not good bad environment and this has to be stop.m the good one that i can see was the employee and true there is favouritism, you need to take a test but is for $1.00 more and huge responsible
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Insights into UNIQLO Retail Stores

Based on 66 survey responses
What people like
  • Inclusive work environment
  • Feeling of personal appreciation
  • Supportive environment
Areas for improvement
  • Energizing work tasks
  • Time and location flexibility

Opportunity to gain new and various skills.

Starting at Uniqlo was pretty exciting. Several skills were acquired and I had to learn to be well-grounded in all the positions such as Check-Out, Fitting Room Host, Replenishment, Sales Floor Associate, Greeter, Runner, etc. You will be constantly interacting with customers as customer service is the number one priority. The most difficult part of the job is handling customer complaints at the the cashier.

Pros

Discounts, Flexibility for Part-time

Cons

Long Hours, Overworked, Restrictive Policies
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Productive but challenging

If you enjoy feeling productive at work and being on your feet all day you’ll love working here. coworkers are awesome and super fun but will get challenging if management isn’t the best.. very demanding overall and not the best job if you’re a student since they won’t fully accommodate your schedule unless you you in specifically the hours you want ( they’ll schedule you however they feel tbh )
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mid but you will survive

been here for almost a year. you make good friendships with the staff, but the work is really really demanding. you do get used to it after a while but man, they need to pay us more
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tedius rutines ,poor management, favoritism

if you are not favored by the managers, you will get worse schedules. stressed and toxic work environment, very demanding.Full time benefit not fully covered, ie. you have to pay partially for dental monthly

Pros

employee discount

Cons

read the review
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Stressful, atmosphere not so great.

I applied here since I saw their job posting for new hires, so I gave it a shot. However, it can be stressful most of the time, especially if your Full Time.Their system is kind of odd, as you will not be staying in your post and constantly doing different tasks in short periods of time. For example, I would be on the cash register, helping customers for half an hour, and then switched to stock room for another half hour or so, then switched to fitting room. Staff are constantly running back and forth doing all kinds of tasks, sometimes ignoring and leaving customers unattended or waiting for assistance.They have very strict folding, presentation rules in that everything must be presented in complete perfection and in an unrealistic time. (You have only like 5-10 seconds to fold shirts, dresses, and pants) and may have to redo it, if your supervisor does not approve the presentation.It's wierd, that most of the merchandise on the sales floor are not folded or presented properly, and no one seems to notice, which leaves the question, "What's the point of having everything perfect when there's constant imperfections that needs attention?" There are also many terms you need to remember such as types of shelves, fixtures which all have names which can get confusing at times. There are over a dozen different terms you're expected to know and it's very easy to get confused especially when your on your own. Hours are very long. No paid breaks. You may have two half and hour breaks, and you still feel tired. Supervisors from what I've observed, seem to goof off most of the - 
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Long hours no work life balancr

You are expected to work 9hrs a day if you have a full-time position. sometimes they ask to extend even more hours depending on business needs. Management is extremely strict for just a regular retail job, high expectations for basic pay. This position is great if you are someone who is looking to work lots of hours but if you want a work life balance, this is not a job for you. It is extremely micromanaged and super strict with the policies. For example, even if you are late for two minutes, they will ask you for a picture proof of why you were late. This job asks too much from you and drains all your energy.
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Working here will only be fun if you're close with the workers

Experience working here wasn't bad but I recommend reaching out to peers and making friends or else working here will be miserable. especially since management now isn't as supportive compared to how it was back then. The only problem with the store is the no AC and standing for long hours.
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Mixed Experience - Consider Carefully

Here are some of my experience at Uniqlo Richmond Centre. Positives:-Above Minimum Wage Pay: Uniqlo pays $2 above the minimum wage, which is certainly a plus. It reflects their commitment to providing competitive compensation.-Promotion Opportunities: The company offers a chance for advancement every three months, which is a great incentive for employees looking to grow within the organization.-Friendly Co-workers: I had the privilege of working with friendly and supportive co-workers, which made the daily grind more enjoyable.Negatives:-Communication Breakdown: One of the significant drawbacks was the lack of effective communication between management and employees. Clear and consistent communication is vital for a productive work environment.-Favouritism and Treatment of Employees: Unfortunately, there appeared to be a noticeable bias towards employees hired through different means, who were granted faster advancement opportunities. What was even more concerning was how employees who did not meet the company's "standard" were treated poorly. -Unrealistic Standards: The company often set unrealistic standards for employees, making tasks more difficult than necessary. These high expectations could lead to stress and burnout among the workforce, and it's essential for the company to strike a balance between setting ambitious goals and ensuring employees can realistically achieve them.-Stressful Visits from Higher-Ups: Almost weekly visits from higher-ups created a stressful work environment for leaders, which, unfortunately, trickles down to employees. This constant - 

Pros

Good pay, Good co-workers

Cons

Management, communication breakdown, rude customers, super long hours.
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Easy job but tiring

Long hours, pay is higher than minimum wage. Amazing job as a student. However, every day gets very repetitive. When the business is slow time feels like it's also going by slower. Booking off once you get into higher ranking gets harder.
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An okay workplace

The hours are very long and the flexibility of the schedule is nonexistent for the workers. (Almost no personal lifeThough you do get paid more then a starting job, it is a lot more manual labor then what you would expect. The expectation of the company are ridiculous a lot of the time and the customers are extremely rude. A lot of people do not stay for more than 1 year.

Pros

Benefits, good coworkers

Cons

Extremely long hours, many rude customers, unrealistic expectations from head office, not flexible with your personal life
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Beaucoup de travail, dans un environnement adéquat, par contre ils n’augmentent pas le salaire selon ton effort.

Je suis chef d’équipe, mon travail s’est de donner des tâches aux employés et m’assurer que tout le monde fait ce qui a faire pour atteindre le but de la journée. Le Manager doit remplir c’est tâches de bureau, et il aide à gérer le plancher aussi.

Pros

30 % de rabais pour les achats employés

Cons

Ne valeur pas l’effort des personnes, et n’augmente pas le salaire en conséquence
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Great coworkers, bad managment

Management was a mess, they love to micromanage their employees and the hours are horrid (9 hours a day with one hour unpaid break, sometimes 10 hours). You have no balance between work and your personal life. On top of the long hours, the tasks they give you are quite tiring compared to other retail companies. Upper management in particular is very uptight, they come to visit pretty frequently (usually every week) which puts stress on the leaders who then put stress on the other employees. It's always hot in store and no AC either. The pay is above minimum but I definitely don't think it's worth it for everything they make you do. They do push certain people to promote if they see potential in you. Although there is a lot of favouritism that goes on. The coworkers are great though, it made working there a lot more fun.
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Repetitive

Work is repetitive, gets boring after some time if you don’t want to be in retail. The coworkers are nice most of the times, except for some in higher positions they like to power trip and give you weird tasks to do.
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Fun workplace and friendly coworkers

Fun place to work. Coworkers are friendly and managers are helpful and chill. Holidays season was very busy. Only downside is closing shift ends too late, around 10:30.
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Very busy

The store was very big and often very busy. Management sucked and the long-time employees were cliquey and unfriendly. The co-workers I got hired/trained with were very friendly and great though.
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Fun coworkers, demanding workplace.

They have insane work/life/balance issues, because they have basically adopted Japanese standards, and work ethics. It is incredibly unhealthy, and I have never seen a place that has such unrealistic demands on their employees. Even the managers are ALWAYS doing overtime, still that isn't enough for them to complete their tasks because there's always something else to do. You are basically "forced" to stay overtime during closings and help out everyone, or else they will make you feel bad about yourself. Everyone there is always so tired, a normal day at the job induces headaches, backpain and dizziness because of dehydration and other factors. The people there though are very lovely, but everyone is so pressured by the higher-ups that they are stressed beyond normal levels. Even if the managers wanted to be nice, they can't because in the end it falls back on them. The work itself, is not that hard, it is just demanding! You WILL be rushed to do everything in a timed manner. The work hours are long, but time goes by quickly because you are always doing something, so that's a bonus in my book, BUT you will basically lose your whole day if you aren't doing an opening shift.The customer service is insanely forced. The way they want you to approach it is basically, think of how a sociopath that would study someone and regurgitate what he learned in his next interaction. There's not one single ounce of EQ that goes into it, you will feel like a robot if you do exactly what they say and it just doesn't come out naturally.Each month you will be evaluated. If you think you - 

Pros

30% off products even the ones that are on sale!

Cons

Many things
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Overall rating

Based on 2,386 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.3 out of 5 stars for Culture

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