UGG Employee Reviews

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3.0
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Lots to learn but management is rude
Sales Associate (Former Employee) –  Niagara-on-the-Lake, ON12 July 2019
I worked there for almost 8 months and manager did so many fake promises of giving hours during full time but didn’t give. Many management people are having two faces and use to do back bitting.
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1.0
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Don’t work here if you wanna come into work and love your job
Seasonal Sales Associate (Former Employee) –  Vaughan, ON4 June 2019
The people that work here are super cool but management lacks so much order and discretion.
There is no structure and shifts are randomly given and taken .. I enjoyed my time here but management made it difficult to enjoy some shifts.
Pros
Free shoes, nice co workers
Cons
Rude customers and management
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3.0
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Complex Brand
Former employee (Former Employee) –  Canada11 April 2018
The UGG store has it's complexities due to being very seasonal. Winter time is extremely busy and summer the complete opposite.
When it's the busy time, the square footage doesn't justify it's foot traffic.
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3.0
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Working
Seasonal Sales Associate (Former Employee) –  Vancouver, BC8 April 2018
Most days were rather enjoyable. My coworkers and I often got along well. However, training was subpar which often led to conflicts and arguments that could have been avoided in the first place.
Pros
Free shoes
Cons
poor training
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5.0
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Perfect respectful working enviornment
Key Holder/Supervisor (Former Employee) –  West Edmonton Mall, AB11 January 2018
Good benefit, happy to work with the team. Just like one big family. And lots of support from the head office. Feel secured and always a good choice to work with in retail.
Pros
Free shoes
Cons
long hours
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5.0
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productive and fun
Sales Associate (Former Employee) –  Yorkdale, ON14 September 2017
Always striving to meet the customers needs and sales for the day
i learned to work at a fast pace during holiday season
Management was good
The hardest job was the store being slow when the holidays were done and trying to keep yourself busy.
The most enjoyable part was putting on smile on customers faces when they get what they asked for
Pros
Free shoes
Cons
stock rooms messy
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5.0
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good environment
Sales Associate (Former Employee) –  Edmonton, AB31 July 2017
nice co-workers and comfortable work environment to fit in. The salary was fair, working hours were reasonable. Nice Christmas party to participate. all in all, it is good company to work.
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5.0
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Great place to work
Assisted manager (Former Employee) –  Toronto, ON8 February 2017
I was lucky to have worked here - learned a lot from each and everyone of my co workers. District manager at the time, was ok. But I didn't need to deal with him often, thank goodness.
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5.0
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Great company and great staff.
Brand Ambassador (Current Employee) –  Edmonton, AB28 September 2016
As previously mentioned, the work environment as well as the staff at the store are top-notch. The work place is comfortable with minimum stress and helps you develop one-on-one customer service.
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4.0
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good company with a lot of potential
Sales Associate (Part-time) (Former Employee) –  Toronto, ON15 September 2016
At UGG Australia the working environment was young and fun. However as the first store in Canada, the team didn't have a set goal and the challenges were not that strong.
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3.0
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Good environment
Sales Associate (Former Employee) –  Toronto, ON7 May 2016
- co-workers were nice
- smooth running environment
- learn about products
- assist customers in merchandise
- management could be more welcoming
- hardest part of the job was storing inventory at the end of the day downstairs
Pros
Co-workers were welcoming
Cons
Management could be more welcoming
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5.0
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Productive and fun place to work in with a lot of learning opportunity.
Sales Associate (Former Employee) –  Vaughan, ON28 March 2016
UGG Australia can have both slow and extremely busy days. However, in either case I have always had a great time and learnt many new things. The end of each day was left with a urge to return the next with an amazing management team and great co-workers.
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3.0
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not worth it
Sales Associate (Former Employee) –  Vancouver, BC18 December 2015
not worth the time. they don't care at all about the employee... if you quit they'll just get someone else. pay is a shame!
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5.0
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Great fun place to work
Key holder/Sales Leader (Current Employee) –  St. Catharines, ON14 October 2015
Great fun place to work at, met a lot of great people. Lots of tourists to meet and deal with. UGG boots are awesome and comfy to wear.
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5.0
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Amazing place to work
Part Time Sales Associate (Current Employee) –  Toronto22 April 2015
Everything about the Deckers brand is amazing. The management is really helpful with all of your needs they are considerate and try to make everyone super comfortable. The incentives are also really great the company really knows how to take care of you.
Pros
Staff Incentives
Cons
Commute
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3.0
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Sales Associate
Customer Service Representative (Current Employee) –  Mississauga, ON15 April 2015
When the store is dead, expect to have very little hours (4-10 hours a week). Overall, its a pretty chill place to work depending on which managers are working.
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5.0
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Fun wokrplace
Sales Associate (Current Employee) –  Mississauga, ON12 November 2014
first retail job. amazing experience and fun to work. the hours are fair and managers accommodate your availability.
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3.0
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Motivating Team
Sales Associate/Cashier /Inventory Leader (Former Employee) –  Leader, SK18 May 2014
Working at Ugg Australia was enjoyable. The people were fun and energetic and management was always encouraging.

A typical day included stocking new inventory and keeping the store organized for easy access, as well as attending to customers.

The hardest part of the job was the physical work involved, lifting and transporting heavy boxes; management was always accommodating though.

The most enjoyable part of the job was the team. You could go into work having a bad day and leave feeling better because the staff was so caring!
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Overall rating

4.1
Based on 257 reviews
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4.1Work/Life Balance
3.7Salary/Benefits
3.6Job Security/Advancement
3.8Management
4.0Culture