Customer Service Team Leader (Current Employee) – Moncton, NB – 15 August 2018
UPS is an amazing company to work for. The company has been in business for 100+ years, so there is definitely job security. Advancement opportunities are available, depending on where you work (lots in the package centers, not so much in customer service.) UPS is very focused on environmental and community improvements and they make a real effort to reduce their carbon footprint. Pay is average, but benefits are exceptional. Management is complacent so there aren't many training opportunities for team leads at my site because they seem to be happy with the status quo. Additionally, Management doesn't have any hands on training, so they don't really know what the front line employees do.
Worked here for 3 months. Posting says 4-5 hrs but only worked for 3. The 3 hrs are supposed to be guaranteed hrs (which was alright). When you're done early, great still get the 3 hrs.... supposed to be but not with the supervisor who never fixed your hrs. You'll find your cheque to be short 30-45 minute if you decide to go home early & clock-out when the job is done. Supervisor always wait the last minute before finding someone to cover a shift when someone called in sick. Doesn't communicate what's going on on a daily basis.
If you live across the city it's not worth the drive just to work for 3 hours. Otherwise you'll be spending more in gas and at the same time it will ruin your evening lifestyle for a minimum wage.
Good student job
Horrible Supervisor, the job is difficult to do in winter.
Courier Driver, UPS (Current Employee) – Edmonton, AB – 3 August 2018
If you don't mind working hard ,with tight deadlines and long hours this is the job for you. Pays well, decent benefits and pension. Very physically demanding (upto 150lbs)usually with very little help, Very fast paced. You will learn the most from your mistakes which is unfortunate but true here.I've been here over a decade and very little changes except the faces in charge. Christmas season is the hardest. My spouse refers to herself as a UPS widow at this time.You must be good at following rules and follow all the little guidences they inforce. The truck has a telematics system that sinks with the Diad(device you scan packages with) so thay can tell every little move you make, Time is money here and they ride you for any unexplained gaps in time. I do basically enjoy my job. However the work/ home life ratio is very poor.
Driver (Former Employee) – Edmonton, AB – 31 July 2018
If you want to be poorly paid, overworked and complete 200 stops per day this is the place. The benefits weren’t too bad and it is unionized but you have to keep in mind that the human body can only take so much.
Preloader (Former Employee) – Newfoundland and Labrador – 23 July 2018
I thoroughly enjoyed working at UPS however I had to leave because of the nature of the hours (occasionally shifts would start at 2 AM) and while I was still in school at the time it just made more sense to focus on that rather than the job.
Peer Mentor / Package Handler (Current Employee) – Hamilton, ON – 10 July 2018
UPS in hands down the best company to work for. They have amazing benefits, internal advancement, and the supervisors treat their employees with respect. All of the drivers I have met have a great attitude. Even though the job is somewhat physically demanding, it's a pleasure to go to work every day.
Manager (Former Employee) – Calgary, AB – 7 June 2018
I was promised salary when taking this position. I worked Monday to Saturday from 9-6. I work roughly 52 hours a week and was only paid less then $450 a week. I enjoyed working with customers. But my heart is in graphic design, not managing a failing business by myself.
Given the opportunity to work in different departments within the company ( allowed me to learn great deal regarding operations, management, and most currently planning and optimization -industrial engineering
Sorter (Former Employee) – Richmond, BC – 16 May 2018
A good place to work temporarily only. Only thing good about this company is that its a union job with extremely very good benefits. Its a good place for someone who wants to work part time or anyone close to retirement age. Starting pay is minimum until 2 years and isn't worth working for that much for the amount of work that is given.
free dinner occasionaly
5 hour shiifts sometimes less with the pay rate of $11/h
The work is far too difficult for the measly, barely-above-minimum wage that they give. You must work Monday to Friday but are only guaranteed 15 hours a week, however you are expected to have full time availabilities (you could be working anywhere between noon and 7pm). They demand nearly impossible goals that are basically never met by anyone, such as 950 packages sorted per hour in small sort (when most average 600-700) or 250 packages when loading trucks (which I don't believe I've ever seen reached - closest was just over 200). Goals like this that require so much effort are insulting when they refuse to pay anything above a poverty wage to the package handlers. Instead of a decent wage, they'll often buy pizza or enter you in a raffle to win an iPad or things like this, but these things do not pay the bills.
The plus side is that there is the chance for mobility, but few people I work with are even interested in positions such as supervisor as they all see how much stress they go through. Everyone is stretched thin since the company only wants to have the absolute minimum number of employees available at any given time.