Customer Service (Former Employee) – Surrey, BC – 20 August 2017
It was a great job that dealt with something new everyday, I have learnt so much from this job. To be able to smile and be confident infant of your customers, greeting and helping the customer with what they came in for. I enjoyed my job a lot, everyone was super nice.
Customer Service Representative (Former Employee) – Burlington, ON – 12 February 2018
A typical day at work was filled with hard work mixed with fun and laughter. There was times of stress like any other work place, but the support of your team would get you through the day. Great place to learn and move on.
UPS is a good company to work for because it provides good company benefits but its being run by clowns who are not qualified to be leaders.
Customer Service Representative (Former Employee) – Richmond, BC – 19 September 2017
Usually its being run by a bunch of clowns who only got their position by sucking up to their bosses and ratting others out ....typical way to get to the top but not qualified to be a leader. The management team turn on each other when the going gets rough. Its a dog eat dog kind of workplace. Only the bullies survive.
Customer Service (Current Employee) – Cambridge, ON – 4 May 2017
The UPS store is a very productive workplace. You get to work and right away you are doing what needs to be done until you are off or on break. I learned that to be successful in business you must stay true to your word and always thoroughly communicate with the customers to ensure that you do everything to their standards. The management of the store is lacking in many aspects. They are unorganized and it is hard to follow what actually needs to be done in the day. For the few of us that work at the UPS store we are very cultural people. The owners are Muslim, and the manager is Mormon. The hardest part of the job is trying to understand exactly what the owners and manager are asking for in a day. Many times they ask me to do three things at once and I find that very difficult to work with. The most enjoyable part of the job is the friendly environment.
Customer Service (Current Employee) – Saint John, NB – 14 October 2016
I enjoy working in a place that I can keep busy because I am a very energetic person and love being on the go. the hardest part about the job was lifting very heavy things or dealing with spills that occurred in the work place. the drivers at UPS were very nice and easy to get along with.
Customer Service Representative (Current Employee) – Edmonton, AB – 4 August 2016
My typical day at work would be helping customer face to face send packages, and shipment to different city and international, I would also handle questions over the phone regarding parcels and shipment and print jobs.
I open and close, mostly close and do the end of the day cash out and handle cash on a daily basis.
Not fun place to be at, at all with some racist co-workers
Customer Services Representative (Former Employee) – Calgary, AB – 18 November 2015
A Typical day you'll be watching over your shoulder from some co-workers as they just wait for you to make a mistake, and keep pushing tasks into your table to finish. The hardest part of the job is bagging for short time off that can be made up by showing early other days or stay working late.
Good company to achieve customer service expertise
Customer Service Representative (Former Employee) – Toronto, ON – 24 March 2015
I excelled in customer service Department, One of my responsibilities was to book orders for customers and arranged parcel pick-ups. Soon there after, that my experience was noticed management decided to promote me to the brokerage department, where parcels were held in customs,-- for custom release.
Customer Service Representative (Former Employee) – Calgary, AB – 12 March 2015
I enjoyed working at UPS, I obtained multiple skills. I learned time management for meeting customers needs, learned how to handle and defuse extremely upset customers. enjoyed the presence of every co-worker, I reported directly to multiple levels of management on a daily basis.