Productive and fun workplace
Manager (Former Employee) – Mississauga, ON – 16 January 2018
A typical day at work had units scheduled to go out in an easy to use calendar on the computer, through the Uhaul website.
I learned how to refine my customer service skills even more to accommodate units we did not possess but had been required by the customer. Thus, calling and communicating to the customer when they should arrive just after the unit had been dropped off therefore maximizing their time using the equipment as well as servicing them by not having them unnecessarily sit and wait. Management was stellar. Workplace culture was always positively maintained according to customer reviews online detailing 'service experience' as well as attention to details in the proper spelling of the Managers name in the mentions. The hardest part of the job was the weather with regards to the size of the lot and number of units. The most enjoyable part of the job was being able to clear customers minds on the issue of 'moving' that, more often than not, causes people tension, to say the least.