Two Small Men with Big Hearts Moving
2.7 out of 5 stars.
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Two Small Men with Big Hearts Moving Employee Reviews for Office Manager

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Office Manager1 review
Location
Canada1 review

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A typical day at work would begins with opening the office at 7:00 am, checking voice-mails and e-mails, responding to said voice-mails and e-mails. Designating work crews and issuing each crew the documentation and schedule for that day. A large part of my position was dedicated to maintaining and providing an organized and stress free moving experience for the client. A good deal of my day was also dedicated to resolving customer service issues, such as complaints, and damages. A large majority of customer related incidents were quickly and respectfully resolved to the satisfaction of our customer. If a customer service issue could not be resolved in a fair and equatable manner, then I would process, maintain, and appear in any and all small claims actions filed against the company. Managing a multi-line phone system, fax machine, photo copier, managing and delegating to office staff as well as field employees.

Pros

i enjoyed all aspects of my position, never dull. constantly being challenged and learning new things every day

Cons

being bullied, sworn at and threatened over the phone.
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Insights into Two Small Men with Big Hearts Moving

Based on 7 survey responses
Areas for improvement
  • General feeling of work happiness
  • Support from manager
  • Sense of belonging

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Overall rating

Based on 25 reviews

Ratings by category

2.3 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
2.1 out of 5 stars for Job security/advancement
2.0 out of 5 stars for Management
2.5 out of 5 stars for Culture

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