Two Small Men with Big Hearts Moving Employee Reviews for Office ManagerReview this company
Office Manager1 review
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Job work-life balance
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A typical day at work would begins with opening the office at 7:00 am, checking voice-mails and e-mails, responding to said voice-mails and e-mails. Designating work crews and issuing each crew the documentation and schedule for that day. A large part of my position was dedicated to maintaining and providing an organized and stress free moving experience for the client. A good deal of my day was also dedicated to resolving customer service issues, such as complaints, and damages. A large majority of customer related incidents were quickly and respectfully resolved to the satisfaction of our customer. If a customer service issue could not be resolved in a fair and equatable manner, then I would process, maintain, and appear in any and all small claims actions filed against the company. Managing a multi-line phone system, fax machine, photo copier, managing and delegating to office staff as well as field employees.
i enjoyed all aspects of my position, never dull. constantly being challenged and learning new things every day
being bullied, sworn at and threatened over the phone.
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Insights into Two Small Men with Big Hearts Moving
Areas for improvement
- General feeling of work happiness
- Support from manager
- Sense of belonging
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Based on 25 reviews
Ratings by category
2.3 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
2.1 out of 5 stars for Job security/advancement
2.0 out of 5 stars for Management
2.5 out of 5 stars for Culture
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