Very boring and stressful. Management not very understanding.
Customer Service Representative (Current Employee) – Fredericton, NB – 25 June 2013
I would go to work sit at a computer, if i could find one that worked. Get my systems loaded which would take 10-20 min. Then i would start taking calls.
I learned a lot about cell phone and how to do tricks on computers.
Management is not very understanding, they do not trust what you say.
Co-workers are what get me through everyday.
The hardest part is that it is so stressful and ridiculous at times.
The most enjoyable part is satisfying customers and making their day for going that extra step for them.
Full time work, friendly co-workers.
Very long hours, late/early morning. Only 30 min break for a 9 hour shift. They do not pay you properly.
Other TTEC Employee Reviews
Good for start
Customer support agent (Former Employee) – Montréal, QC – 13 April 2018
Make this your temporary job at maximum. A company with no respect for their employees to the point where they even paid our salaries a day late. If you can, avoid it, if you can't, make it temporary.
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L'horaire et les assurance sont bonnes
Chef d'équipe et coach (Current Employee) – Saint-Jean-sur-Richelieu, QC – 12 April 2018
Il faut travailler Back office pour que ce soit plaisant.
Le salaire n'augemente pas avec les echelons.
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