TTEC Employee Review

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borring
Agent de service à la clientèle (Former Employee) –  Montréal, QC11 February 2014
It wasn't what I was looking for . the salary was bad and was working till mid night.
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very stressfull
Customer Service Representative (Former Employee) –  Cornwall, ON21 April 2018
it was very hard to try to please someone. i worked for canada post. it was hard to have to say i don't know where your package is and not get yelled at by the customer every day. I enjoyed it when they were satisfied with the job I had done for them when the customer was happy with the answer. If they were not, then I would send it off to our higher ups and they would reinforce that I was correct in telling them when they would expect their packages.
Pros
hours and wage
Cons
dealing with someone who is already angry from waiting for csr to answer the phone
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Good for start
Customer support agent (Former Employee) –  Montréal, QC13 April 2018
Make this your temporary job at maximum. A company with no respect for their employees to the point where they even paid our salaries a day late. If you can, avoid it, if you can't, make it temporary.
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