What is it like to work at TTEC?

3.4Work/Life Balance
3.1Job Security/Advancement
very stressfull
Written by Customer Service Representative (Former Employee) from Cornwall, ON on 21 April 2018
it was very hard to try to please someone. i worked for canada post. it was hard to have to say i don't know where your package is and not get yelled at by the customer every day. I enjoyed it when they were satisfied with the job I had done for them when the customer was happy with the answer. If they were not, then I would send it off to our higher - more ... ups and they would reinforce that I was correct in telling them when they would expect their packages. - less
Proshours and wage
Consdealing with someone who is already angry from waiting for csr to answer the phone
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