TTEC
very stressfull
it was very hard to try to please someone. i worked for canada post. it was hard to have to say i don't know where your package is and not get yelled at by the customer every day. I enjoyed it when they were satisfied with the job I had done for them when the customer was happy with the answer. If they were not, then I would send it off to our higher ups and they would reinforce that I was correct in telling them when they would expect their packages. - less
Proshours and wage
Consdealing with someone who is already angry from waiting for csr to answer the phone
What are people saying about the leadership at TTEC?
72%
of employees approve of CEO’s performance
CEO Approval is based on 1,968 ratings
Productive
Hard at times, continuous calls, but you learn to handle customers well then, management is helpful and encouraging. workplace culture is good. the hardest part of the job is answering unnecessary calls for longer time
What are the top-rated locations & roles at TTEC?
- Renfrew, ON
- Trenton, ON
- Timmins, ON
- Amherst, NS
- Delivery Driver
- Sales Support Representative
- Bilingual Customer Service Associate
- Repair Technician
- Operations Supervisor