Patient Service Representative (Current Employee) – Mississauga, ON – 21 March 2019
This is a big organization with three big hospital sites. I am working as a Patient Service Representative which is basically housekeeping. Some of the staff are great but the ones that have been there a long time are sneaky and toxic and take advantage of new people. So know your rights and duties. Sometimes work load can be unfair because other people on the floor don’t do their part or ignore discharges and run home leaving you with their rooms to do.
Management does nothing about the long time employees that take very long breaks and don’t even stay on the floor. Rumour has it management fears them because those employees can complain to the union and get them out.
If you go there as a new hire don’t be needy to management about trivial things such as where is such and such. Take initiative be friendly with other employees and they can show you a lot about how things work. Management likes when new hires catch on fast.
I was hired part time and in the beginning got great shifts like full time hours in a week. But recently they hired a lot of people and your lucky if you get 3 shifts in a week.
The challenging part is also the rotating shifts. You can go from mornings to afternoons to overnight shifts in different departments. It can be challenging especially if you have kids. They also call you to pick up shifts randomly.
You gain experience in different departments, new staff are friendly
You pay monthly parking, longtime staffs are toxic
How much does a Patient Services Representative make at Trillium Health Partners in Canada?
Average Trillium Health Partners Patient Services Representative hourly pay in Canada is approximately $22.92, which is 6% above the national average.
Salary information comes from 108 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
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