Listen, I am a part of the management team so feel free to take what I say with a grain of salt. I know there are issues but the issues are no different that you find in many companies within the trucking industry. One thing I can say is the people that work here care about the work they are doing, they care about solving any problems that arise using a collaborative approach. We are flexible with our driving fleet and we have plenty of work to go around. At the end of the day we want to be able to get our drivers home safe and service our customers to the best of our abilities.

Pros

Great Dispatch group, multiple divisions provide ample opportunity to change up your work and work with great people.

Cons

Maintenance, shop time/parts have been an issue due to industry pressure.

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They bought out company

Driver (Former Employee) - Terrace, BC - 24 February 2022

Old trucks always having to move gear and belongings from truck to truck.made you feel guilty if you did not take run if you were over houred they did not care. They push you out of a position so they can get their friends on no food allowance or cell allowance spent over 400 a month on food typical big company you are a number expected to work long hours for low pay

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Insights into Tri-Line Carriers

Based on 4 survey responses

What people like

Trust in colleagues
Supportive environment
Inclusive work environment

Areas for improvement

Overall satisfaction

Nice company but ….

Driver (Former Employee) - Medicine Hat, AB - 21 January 2022

It is a very very good company, good colleagues, good workers, good benefits, good workplace, unfortunately it does not have a good administration, it needs better managers, with a better quality of knowledge. I am sure that this good company will be a great blessing for many beneficiary families. God bless the owners.

Pros

Good hours

Cons

Bud managers. Not good administration. Actually bad managers.

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Depends on which division you work in.

Truck Driver (Former Employee) - Ryan road, Rocky view, Alberta. - 25 December 2020

Tri-Line carriers is an over all good place to work. Easy e-logs, you are home every night and weekends, depending on the division. Equipment programing is left to be desired. Most are automatic transmission. Some management are easy to get along with. Pleasant to deal with. Hard to contact when needed. Supportive in many areas. No need to go above and beyond with Tri-Line. Waste division is unionized. Teamsters are a great union.

Pros

Very easy going.

Cons

Inability to get a hold of someone during an emergency.

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One of the best trucking companies I have worked for

Owner Operator Truck Driver (Former Employee) - Rocky View, AB - 6 May 2020

I was a long haul owner operator on the flatbed division for almost exactly 5 years. I purchased my truck through Tri-line and the the month of the last payment to pay it off the engine was done. That's why I left. While I was there I was treated very well they even went above and beyond during the time when the engine went out the first time while still under warranty. They paid me for the 2 weeks I was down. I'll leave it at that.

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Camp Life

Truck Driver - Class 1 (Former Employee) - Bruce Jack Mine / Terrace BC. - 29 March 2020

I was tasked with a camp position. Fly in for 3 out for 1 week. Tri Line had a good handle on set up. They were learning about the mine work involved, but used experience from other ventures. When I experienced difficulties the management team Always had answers. I was impressed.

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It a good place for flat deck work

Truck Driver (Current Employee) - Calgary, AB head office - 7 November 2019

I was brought in by triline after they purchased the company I was working for been here 11 months been really good staff are friendly treat you family

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Nice people

Truck Driver - Class 1 (Former Employee) - Calgary, AB - 2 November 2019

Contract was erratic and out of tri- lines control but over all great place to work. Hour suited me and when time was required for myself it was provided. Staff are great people

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stay away.

Class 1 Driver (Former Employee) - Calgary, AB - 18 October 2019

Waste division is poorly managed. Expect to work EVERY statutory holiday, except Christmas and New Years Day. Enforcement of company rules is uneven and unfair. One driver will be singled out for discipline for some minor enfraction, while another will not. Lots of unpaid wait time.

Pros

good pay, home every day

Cons

Long hours, unpaid wait time.

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Never had a problem guys were great and helped me when i needed it still if im in the area will stop and talk

Haul all residential waste disposal driver (Former Employee) - Edmonton, AB - 9 October 2019

Drove truck never a problem co workers were great office staff and service were wonderful all worked together when I left was the guys were helping so much over the death of my mom and father in law figured it was unfair but company is great would like to go back open to any position you have a great day

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Jobs at Tri-Line Carriers

See more jobs

Class 1- Truck Drivers wanted

Calgary, AB

3 days ago

Class 1- Truck Drivers wanted

Edmonton, AB

3 days ago

Class 1 driver -Terrace BC to Haines Alaska

Terrace, BC

3 days ago

Class 1- Truck Drivers wanted

Kamloops, BC

3 days ago

Wanted Independent Operators

Medicine Hat, AB

3 days ago

not enjoyable

Dispatcher US Division (Former Employee) - Sherwood Park, AB - 1 January 2019

This company is the worst company I have ever worked for. more like working in a daycare. more gossip and favoritism than facts. very poorly run. unhappy to have worked there

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Not the place for me.

Driver (Former Employee) - Calgary, AB - 25 September 2018

The pay is below industry standards and there is never any guaranteed work. There must have been a misunderstanding because when I was hired I was told my shift would be an early morning shift but it turned out to be late evening.

Pros

Home every day

Cons

Too much time off, low pay, long shifts

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Best place I’ve worked since arriving in Canada

Owner/Operator (Current Employee) - Calgary, AB - 21 July 2018

Triline is a wonderful place to work if you are willing to work. They have a great attitude about dispatch and driver/owner in the business. I have no problem getting home when I let them know when, they have helped me when I need it (repairs), also I feel that the miles are there if you want them and I don’t think I’ve sat more than twice in 18 months but I got something for that. Everyone wants more but to be happy with your job is a start as we spend most of our time at work.

Pros

Understanding

Cons

Facilities at some depots

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one of the worst places i have ever worked

Driver/Operator (Former Employee) - Edmonton, AB - 27 March 2018

load rates are so low for amount of time it takes to do. dont believe anything management says. you will be putting in alot of free unpaid hours. good luck working there

Pros

smell and filth

Cons

everything else

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Official response from Tri-Line Carriers

2 January 2019

Working on the Edmonton Waste Run is a challenge and we hope that we have taken the right steps with the staff at the landfill to improve these conditions for our future drivers.

Good place to work

Delivery Driver (Current Employee) - Calgary, AB - 11 August 2017

Tri Line has a solid customer base. The company is willing to work with your schedule and tries to be accommodating whenever possible. You are expected to keep daily logs and do regular inspections of your vehicle.

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Would never work there again

Logistics Planner and Regional Brokerage (Former Employee) - Sherwood Park, AB - 19 June 2017

I choose not to review, this was not a pleasant experience for me. I was over worked under previous management and not treated well. Leaving was the best thing I did.

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great pay but lacks knowledge of industry

Truck Driver (Former Employee) - Calgary, AB - 20 April 2017

Management has no trucking experience and has no idea how to run a company. Drivers have to guess how to avoid being fired or punished by people who know nothing about the rules or job.

Pros

High pay.

Cons

Lack of knowledge from managment.

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Its a great place

Owner Operator (Former Employee) - Edmonton, AB - 12 January 2017

I get to do what I love everyday, my workmates are incredibly awesome, they are very friendly. They are all very helpful when working on the truck in the yard.

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A Good Place to be!

Human Resources Generalist (Current Employee) - Calgary, AB - 5 June 2015

Tri-Line Carriers treats its employees and Drivers like Family. The office is very welcoming, and professional. The employees are very friendly and helpful. Tri-Lines pay structure is very competitive. There is a great deal of importance put on family time and everyone is encouraged to take vacations when they need to. Management is very involved and helpful in all areas of the business. The business has 4 divisions which allows for the company to operate successfully even when one of the business units is slower. Drivers are encouraged to change divisions if they wish. Great company to work for!

Pros

Great people!

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great people to work with bad management

Truck driver (Former Employee) - Calgary, AB - 20 July 2014

steady work and perfect amount of hours! I learned its not a good place to be a girl! my coworkers were awesome! the hardest part of my job was communicating with management! The most enjoyable part was driving !

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