Travelers Employee Reviews

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4.0
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Excellente équipe
Gestionnaire de compte associé (Former Employee) –  Montréal, QC21 January 2019
Je travaillais avec des collègues extrêmement compétents qui m'ont bien encadré. Le travail pouvait parfois être difficile, mais l'ambiance faisait en sorte que le tout était agréable.
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4.0
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Great people
Field Training Manager/ Property Field Trainer (Former Employee) –  Home3 January 2019
Lot of US support, challenging position training entire country of property adjusters with no previous estimatics or estimating software skills. Typical workday would be completing audits, ride alongs with adjusters for coaching experiences or reinspections to provide feedback to Management on the work product.
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5.0
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Positive team & great place to work
Account coordinating & Data Entry (Current Employee) –  Oakville, ON30 December 2018
- Great place to work
- Positive team environment
- Management is very helpful and approachable
- Management is understanding in terms of work life balance
- People work individually but are available at any time to answer questions regarding your work
Pros
- lots of team building ex; huddles, festive activities, etc.
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4.0
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Direct Connection to Workers
Trainer (Former Employee) –  Toronto, ON6 December 2018
The Travelers required me to travel throughout Northern Ontario, from Manitowadge in the east, to Kenora in the west. Based in Thunder Bay, I worked with the Woodsworkers' Trust, administered by The Travelers Insurance Company, based in Toronto.

While working in a home office in Thunder Bay, I was in daily contact with the office in Toronto. Once or twice a year, I traveled to Toronto, for meetings or conferences, training, or for job interviews.
Pros
Lots of Freedom in the job
Cons
Some difficult clients, living in challenging circumstances
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5.0
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fun work place
Senior Administrative Assistant t (Former Employee) –  Toronto, ON4 December 2018
Overall good company to work for. Great Management and staff. Very flexible and good company to work for. Great work life balance and accommodating. Thank you.
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4.0
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Pretty Good Place To Work
Quote Specialist, (Former Employee) –  Oakville, ON12 November 2018
Prior to being bought out, the employees where very close knit, extra curricular activities, department activities. You could walk into a department and feel welcomed.
Once your work began to be sent offshore you knew that you were working on borrowed time.
Every department had a different feeling depending on their management.
The company is trying to bring everyone back to the close knit feeling, not sure they will get there being that they are running thin on staffing.

I for one enjoyed working here, however my time was cut short.
Pros
great co-workers
Cons
short lunches
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4.0
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Productive, Well Managed and Flexible
Ontario Accident Benefits Claims Adjuster (Former Employee) –  Oakville, ON26 October 2018
My routine day would be to work from 9:15AM - 3PM and then work from home from 3:45PM - 6PM.

Received on site training at a rehabilitation facility to review effective practices which would foster recovery for injured claimants.

Accomplished invaluable on-site training to record priority signed statements and obtain Examinations under Oath.

Attended company-wide educational sessions on trends in the rideshare industry and best practices for handling rideshare claims.

Workplace culture was friendly, open-minded and accommodating.

The most difficult part of the job was to investigate priority-based claims within the context of motor vehicle accidents occuring during a rideshare (Uber, Lyft, etc.).

The most enjoyable part of the job was connecting with clients and providing them excellent service.
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2.0
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N/a
Insurance Defence Legal Assistant (Former Employee) –  Toronto, ON20 September 2018
Working for this company was very frustrating as they were never really clear on what they actually wanted you to do. I worked i of in a the legal department and never felt like part of the team
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3.0
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Was a experience
Account Coordinator (Former Employee) –  Dartmouth, NS17 August 2018
Was a great started job. Learned alot. Would of been nice to be hired after my contract.

Great lunch room

Great hours

Great large desks

Management needs help

Workplace culture needs help

Hard to work with so much negativity

Enjoyed the work events
Pros
good co workers
Cons
not full time work- contract only
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2.0
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Was very stressful
Customer Service Representative - Warranty (Former Employee) –  Vancouver, BC26 July 2018
The staff was great however, my section was all about the bottom line and production quotas. Management kept changing. Was very confusing. Found it to be too corporate, no loyalty to the employee.
Pros
Good benefits packages, lots of employee extra activities
Cons
Didn't have time to do any of the fun things cause of the high workload
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4.0
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Good company
Actuarial Analyst (Current Employee) –  Toronto, ON17 July 2018
People are nice in this company, good working environment, great benefit and vocation, lots of opportunities to approve skills, abilities and knowledge
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4.0
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Great people to work with
Senior IT Support Analyst (Former Employee) –  Toronto, ON8 July 2018
I loved the people and the camaraderie among staff members. I found it a great place to work with nice benefits. We had tons of work but good support and an excellent management team.
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2.0
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Quite Good
Scrum Master/Technical Lead (Current Employee) –  Toronto, ON11 June 2018
Good company if you do not have aspirations for growth and advancement. Not too many opportunities to learn new skills.Good work and life balance - no pressure to work overtime and work from home is a norm.
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4.0
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Dynamic and success oriented
Senior Engagement Manager (Former Employee) –  Toronto, ON20 February 2018
Good place to work. Focus on success. Management in touch with staff and issues. Good working envieronment for staffers and contractors. Would work there again.
Pros
Success focus. Strong communication
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4.0
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Meaningful workplace
Business Development Manager (Current Employee) –  Oakville, ON4 January 2018
The role is challenging yet flexible.

Management is engaged and willing to help you succeed

No 2 days are alike which makes the role more interesting
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5.0
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Fast Paced environment
Account Manager (Former Employee) –  Toronto, Ontario18 December 2017
A typical workday was 7.5 hours a day with deadlines, sometimes there were rush assignments or new assigments.
I learned various tasks such as input and issue full package policies. automobile policies, program policies, cancellation letters, order Multi Vehicle Reports.
I completely adhere to Management and their objectives for the Department.
Workplace was ineed a fastpaced atmosphere.
Hardest part of the job, the day was too short to complete all tasks, but working late I was able to accomplish tasks.
The enjoyable part of the job was a team spirit with my peers.
Pros
Summer fun, Christmas Lunches
Cons
Short lunch break
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1.0
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The worst place to work at. Stay away from this place
Actuarial (Current Employee) –  Toronto, ON3 December 2017
R&D is a joke. Managers in R&D are not competent. If you have very strong technical skills you will be a threat to management. Micromanagement, no professional development activities for employees. Management basically has no vision, no initiatives.
This place is only good for lazy people who don't want to use their brains. Please do not waste your time with these people
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4.0
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Able to learn various tasks relating to the insurance industry.
Billing Representative/Insurance Specialist (Former Employee) –  Oakville, ON22 November 2017
I was able to obtain experience in a variety of tasks relating to the insurance industry working for this company. The most enjoyable part of the job was being involved in a system conversion.
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1.0
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Would avoid working there
anonymous (Former Employee) –  Toronto, ON11 July 2017
It was a much better company when it was family and Canadian owned, before the buyout by Travelers. That's when it became, "Welcome to the US". There is no appreciation for legacy employees and the knowledge they have. Offshore (welcome to India?) is the model for doing most everything and most of the technical has been been moved south of the border and more to go. What will be left in Canada is a good question.

The environment is toxic and morale is lower than low. Would avoid working there.
Pros
None left
Cons
Too many to list here.
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1.0
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This was the worst place I've ever worked
Billing Representative (Current Employee) –  Oakville, ON30 June 2017
Very poor management.
They practice micro-management every day.
If you make mistakes, they will harass you.
If you excel expectations, none motivates or congratulates you.
They are outsourcing to India, more Canadian people are unemployed.
Pros
Some co-workers are nice and friendly
Cons
They expect you to work overtime for FREE.
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Overall rating

3.8
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3.6Work/Life Balance
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