Travelers Employee Reviews

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2.0
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Good office. Terrible management.
Claims Adjuster (Former Employee) –  Canada15 May 2019
Writes business that they cannot adequately serve. No care for their employees. Underpaid and overworked employees get the buck passed on to them when they cannot service the business that is written.
Pros
Co-workers
Cons
Too many
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1.0
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Was great as Dominion of Canada until buyout
Operations Specialist (Former Employee) –  Oakville, ON17 April 2019
Great people. Micromanaged. Lack of trained managers. Very little for advancement. Senior management have no idea what’s happening at the adjuster administration level. Decisions done in US.
Pros
The people
Cons
No work life balanced. You have to maintain stats or they think you are not working
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1.0
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Very poor Regional Mgmt out of Vancouver
Account Executive (Former Employee) –  Calgary, AB30 March 2019
I found the place to be very cliquey and regional management to be very arrogant. The Calgary branch was supposed to specialize in developing a good Oil & Gas book of business but they would not listen to advice from local people with excellent knowledge of the Oil & Gas industry and the products involved, which they were severely lacking in. They seemed to care much more about shareholder value vs customer satisfaction. They were not always honest when dealing with employees.
Pros
Compensation package was ok and good retirement benefis
Cons
Regional Mgmt far too arrogant
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5.0
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Good to learn
Project Manager (Former Employee) –  Toronto, ON27 March 2019
Nice to work
Good Management
Good Learning curve
Learned new things at Travelers.
Employees like the benefits in Company.
This is one of the best company I worked.
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3.0
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property adjuster
Claim adjuster (Former Employee) –  Alberta5 March 2019
Good company. Unit Manager was toxic. Favoritism in unit is blatantly obvious. Hard to get OT approved when claim load is heavy. Poor morale in office.
Pros
Great training
Cons
toxic management
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5.0
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Productive but no advancement if an employee don't have CPA designation
Staff Accountant (Current Employee) –  Downtown Toronto24 February 2019
Company is at the stage of moving jobs in other countries and moving on to automation. Upgrading Finance department to all Accounting Designated employees CPA, CA
Pros
Free lunches and activities, fundraising events
Cons
Long hours, non-flexible vacation days
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3.0
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Great people but doesn't pay well
BILLING REPRESENTATIVE (Former Employee) –  Oakville, ON22 January 2019
They are willing to hire from outside and pay more than train current staff and pay what they deserve.

Worked there for years with great people but feel they want quantity over quality. Benefits were great overall though.
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4.0
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Excellente équipe
Gestionnaire de compte associé (Former Employee) –  Montréal, QC21 January 2019
Je travaillais avec des collègues extrêmement compétents qui m'ont bien encadré. Le travail pouvait parfois être difficile, mais l'ambiance faisait en sorte que le tout était agréable.
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4.0
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Great people
Field Training Manager/ Property Field Trainer (Former Employee) –  Home3 January 2019
Lot of US support, challenging position training entire country of property adjusters with no previous estimatics or estimating software skills. Typical workday would be completing audits, ride alongs with adjusters for coaching experiences or reinspections to provide feedback to Management on the work product.
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5.0
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Positive team & great place to work
Account coordinating & Data Entry (Current Employee) –  Oakville, ON30 December 2018
- Great place to work
- Positive team environment
- Management is very helpful and approachable
- Management is understanding in terms of work life balance
- People work individually but are available at any time to answer questions regarding your work
Pros
- lots of team building ex; huddles, festive activities, etc.
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4.0
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Direct Connection to Workers
Trainer (Former Employee) –  Toronto, ON6 December 2018
The Travelers required me to travel throughout Northern Ontario, from Manitowadge in the east, to Kenora in the west. Based in Thunder Bay, I worked with the Woodsworkers' Trust, administered by The Travelers Insurance Company, based in Toronto.

While working in a home office in Thunder Bay, I was in daily contact with the office in Toronto. Once or twice a year, I traveled to Toronto, for meetings or conferences, training, or for job interviews.
Pros
Lots of Freedom in the job
Cons
Some difficult clients, living in challenging circumstances
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5.0
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fun work place
Senior Administrative Assistant t (Former Employee) –  Toronto, ON4 December 2018
Overall good company to work for. Great Management and staff. Very flexible and good company to work for. Great work life balance and accommodating. Thank you.
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4.0
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Pretty Good Place To Work
Quote Specialist, (Former Employee) –  Oakville, ON12 November 2018
Prior to being bought out, the employees where very close knit, extra curricular activities, department activities. You could walk into a department and feel welcomed.
Once your work began to be sent offshore you knew that you were working on borrowed time.
Every department had a different feeling depending on their management.
The company is trying to bring everyone back to the close knit feeling, not sure they will get there being that they are running thin on staffing.

I for one enjoyed working here, however my time was cut short.
Pros
great co-workers
Cons
short lunches
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4.0
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Productive, Well Managed and Flexible
Ontario Accident Benefits Claims Adjuster (Former Employee) –  Oakville, ON26 October 2018
My routine day would be to work from 9:15AM - 3PM and then work from home from 3:45PM - 6PM.

Received on site training at a rehabilitation facility to review effective practices which would foster recovery for injured claimants.

Accomplished invaluable on-site training to record priority signed statements and obtain Examinations under Oath.

Attended company-wide educational sessions on trends in the rideshare industry and best practices for handling rideshare claims.

Workplace culture was friendly, open-minded and accommodating.

The most difficult part of the job was to investigate priority-based claims within the context of motor vehicle accidents occuring during a rideshare (Uber, Lyft, etc.).

The most enjoyable part of the job was connecting with clients and providing them excellent service.
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2.0
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N/a
Insurance Defence Legal Assistant (Former Employee) –  Toronto, ON20 September 2018
Working for this company was very frustrating as they were never really clear on what they actually wanted you to do. I worked i of in a the legal department and never felt like part of the team
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3.0
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Was a experience
Account Coordinator (Former Employee) –  Dartmouth, NS17 August 2018
Was a great started job. Learned alot. Would of been nice to be hired after my contract.

Great lunch room

Great hours

Great large desks

Management needs help

Workplace culture needs help

Hard to work with so much negativity

Enjoyed the work events
Pros
good co workers
Cons
not full time work- contract only
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2.0
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Was very stressful
Customer Service Representative - Warranty (Former Employee) –  Vancouver, BC26 July 2018
The staff was great however, my section was all about the bottom line and production quotas. Management kept changing. Was very confusing. Found it to be too corporate, no loyalty to the employee.
Pros
Good benefits packages, lots of employee extra activities
Cons
Didn't have time to do any of the fun things cause of the high workload
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4.0
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Good company
Actuarial Analyst (Current Employee) –  Toronto, ON17 July 2018
People are nice in this company, good working environment, great benefit and vocation, lots of opportunities to approve skills, abilities and knowledge
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4.0
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Great people to work with
Senior IT Support Analyst (Former Employee) –  Toronto, ON8 July 2018
I loved the people and the camaraderie among staff members. I found it a great place to work with nice benefits. We had tons of work but good support and an excellent management team.
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2.0
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Quite Good
Scrum Master/Technical Lead (Current Employee) –  Toronto, ON11 June 2018
Good company if you do not have aspirations for growth and advancement. Not too many opportunities to learn new skills.Good work and life balance - no pressure to work overtime and work from home is a norm.
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Overall rating

3.7
Based on 1,629 reviews
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3.5Work/Life Balance
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