TravelCLICK Employee Reviews

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1.0
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do not work here!
Sales Manager (Former Employee) –  Orlando, FL4 December 2018
Poor leadership and bad company culture. Short term vision focused only on taking the company to sale. If you are looking for a career, do not work here!
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1.0
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cut throat sales culture
Regional Director of Sales, Western Region (Former Employee) –  Houston, TX17 August 2018
sell products at any cost - even if the customer doesn't need them.
not an ethical group of sales people.
reporting solutions are better than the central resevation system.
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3.0
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Constant company restructurations
Project Coordinator (Former Employee) –  Orlando, FL13 August 2018
Positions and departments are constantly eliminated.
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1.0
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Working here feels like you are a slave to a slave owner that is on drugs
Manager (Former Employee) –  New York, NY24 July 2018
Steer clear of this company. There is little to no advancement opportunities, the work is very fast paced and the workload is unbelievable. The insurance is very expensive, the management is either high pressure or non existent. I really have almost nothing good to say about them. Do yourself a favor and turn down this job.
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4.0
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A challenging experience in a constant changing work environment
Implementations Manager/Bundle Coordinator (Former Employee) –  Houston, TX21 July 2018
Coordinate & hosted daily client calls.
Guide & train clients during implementation, install of reservations system.
Bi-weekly calls with dept. supervisor to track status & days of each install.
Learned how to implement the many products the reservation system supports.
Enjoy working from home (remote).
The hardest part of the job keeping up with the many releases, changes and updates of the products(keeping all the moving pieces together).
Most enjoyable part of the job is working with great, dedicated co-workers & hearing from happy customers after implementation is completed.
Pros
Working with great team of co-workers
Cons
Not having training materials in several/other languages
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1.0
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Shady Management, No Opportunity for Growth
Not sales (Former Employee) –  New York, NY20 July 2018
Leaders consist of micromanagers who lie to your face, don’t stand up for their teams, and only care about self-preservation and advancement within the company. Do not trust them further than you can throw them.
Pros
Okay benefits, some nice people
Cons
No work-life balance, no room for growth unless hired higher-up from outside the company
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3.0
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Interesting product legacy timeline
Product (Current Employee) –  New York, NY27 June 2018
workplace culture is about being in the office senior leadership does not appear to care about employees. There are alot of good people here but not in the positions they should be.
Cons
upper management, trying to cut costs too much
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3.0
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great base of knowledge
Media Specialist (Former Employee) –  New York, NY12 June 2018
too many outside hires that do not understand the business.
great base line employees in Schaumburg office with knowledge.


great product suite. media team great
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2.0
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Work hard
Biller/Revenue Accountant (Former Employee) –  Schaumburg, IL23 May 2018
Work hard and celebrate sometimes pretty much sums up my experience. There were meetings to keep everyone up to date on the company's current and future goals.
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2.0
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Stressful
Client Support Specialist (Current Employee) –  Orlando, FL17 May 2018
Not enough pay to match the continuous additions to the workload. Undermanaged, and to much nepotism going on to the point you dont feel you can move up unless your in the friends of the managers. poor management . and no room for growth
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4.0
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Cutting Edge Tech in Hospitality
Lead Interaction Designer (Former Employee) –  Schaumburg, IL11 May 2018
TravelClick was a great place to get experience as a digital marketer in the hospitality space where leadership invested into their employees. The projects and clientele where a lot of fun and produced great work.
Pros
Convenient location near highway, nice office and coworkers
Cons
Opportunities to advance are limited due to org chart
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TravelClick isn't for young grads
Marketing Strategy Analyst (Former Employee) –  New York, NY21 April 2018
The only way to make it at TravelClick is if you already have years of experience and a graduate degree. I took my first job out of undergrad at TravelClick and it was the worst decision I ever made. Pay was a joke, work/life balance didn't exist and my first manager did not take his job seriously.
Pros
You meet great people by suffering together
Cons
Everything. Nothing was free. Benefits weren't great.
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3.0
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Productive work space with good work life balance
Intern (Former Employee) –  Orlando, FL19 April 2018
Productive workspace with good work-life balance. Good scope to learn new technology stack. Teammates are very knowledgeable and helpful. The immediate supervisor is Knowledge
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3.0
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Friendly people
Reservation Agent (Former Employee) –  Orlando, FL16 April 2018
I used to work there (Reservation)... management fails at disciplinary... too much favoritism!
You can get along with pretty much anyone.. be friends with people if you ever want advancement...
People will get hired and leave after 3 day or a week!!
Those who stay in that department, have no choice!
Some team leads disrespect agents and management does nothing about it!
Pros
Good people
Cons
Too much favoritism, less concern over agents problems
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4.0
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It was great to be a developer until they eliminated the department
Front-End PHP Developer-contractor (Former Employee) –  Schaumburg, IL5 April 2018
I loved the environment, coworkers and my manager. They made an executive decision to stop supporting our platform and instead of going with a new suggested CMS like DRUPAL they decided on WIX thinking volume and faster cheaper turnaround -much of the dev work was outsourced to India.
Pros
Great place to work when there was work
Cons
They outsourced it to India
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2.0
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Here We Go Again
Sr. Product Specialist (Current Employee) –  Atlanta, GA25 March 2018
Great place for learning across the spectrum of technical and social skill. Poor examples of fairness and leadership demonstrated for customer/enterprise service delivery organization. Negative politics within the customer/enterprise service delivery organization prove to be a destructive factor for the unit.
Pros
Great opportunity for learning
Cons
Strong atmosphere of bias
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5.0
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One of my favorite opportunities
Division Vice President (Former Employee) –  Schaumberg,IL8 March 2018
Had autonomy,responsibility and accountability.Had a great team and we accomplished more than we thought we could.My only regret is leaving too early for another opportunity.
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3.0
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Every department is different.
Full Time Employee (Current Employee) –  Illinois12 February 2018
The experience you have at TravelClick will depend on which department you land in. Overall our biggest issues include:
- Poor communication
- Lack of management engagement, specifically related to the creation of new processes
- A corporate culture which allows sales people to run a much and hold blatant disregard for SLAs across all departments
- Resource allocation

Though these have been among the most frustrating of issues there is silver lining to this company Including:
- Wonderful friendly co-workers who can be very inspirational
- Friendly office culture that encourages interdepartmental communication
- Ability to work independently without micromanagement
- Depending on your role you may have a remote day.
- Recognition programs in place to motivate employees
- Seminars to grow as a professional and hone in on skills such as time management, goal setting, etc.

Overall I feel TravelClick is in a spot where they have to overcome some major challenges to improve employee satisfaction, but some departments are actively taking steps in the right direction to improve employee morale.
Pros
lunch and learns, friendly co-workers, healthcare, dental insurance, Pto
Cons
Poor Management, Poor Resource Allocation, Poor Communication
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4.0
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Be friends if you expect advancement
Anonymous (Current Employee) –  Orlando, FL12 January 2018
Overall a good place to work but very frustrating lack of advancement. Expect to be in your job for many years and for comp plans to change yearly. Work environment is a plus - beautiful office and lots of great amenities.
Pros
On site gym, nice office building
Cons
Lack of advancement opportunities
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1.0
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Screaming and Passive Aggressive by IT Leaders is common everyday occurrence
SERVICE DELIVERY MANAGER (Former Employee) –  Orlando, FL7 January 2018
Working 12 hours and putting out fires was very common. When incidents occurred you had 5 minutes to respond if on call at night. Managers often complained opening to their staff about peers.
Pros
Workplace culture
Cons
Health care costs, Lack of HR support
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Overall rating

3.1
Based on 75 reviews
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