Enterprise Data Analyst (Former Employee) – Schaumburg, IL – 3 November 2018
This company is okay at best. Some people are nice but ultimately this place is quite clicky. It can get very loud at times so if you are on the phone this can get quite difficult to manage. There is little to no training and the daily work load can range from nothing to too much to breathe. There is no way to accumulate the skills necessary to become successful elsewhere from what you will learn here but there is work from home day which is nice.
Not sales (Former Employee) – New York, NY – 20 July 2018
Leaders consist of micromanagers who lie to your face, don’t stand up for their teams, and only care about self-preservation and advancement within the company. Do not trust them further than you can throw them.
Okay benefits, some nice people
No work-life balance, no room for growth unless hired higher-up from outside the company
Working here feels like you are a slave to a slave owner that is on drugs
Manager (Former Employee) – New York, NY – 24 July 2018
Steer clear of this company. There is little to no advancement opportunities, the work is very fast paced and the workload is unbelievable. The insurance is very expensive, the management is either high pressure or non existent. I really have almost nothing good to say about them. Do yourself a favor and turn down this job.
Marketing Strategy Analyst (Former Employee) – New York, NY – 21 April 2018
The only way to make it at TravelClick is if you already have years of experience and a graduate degree. I took my first job out of undergrad at TravelClick and it was the worst decision I ever made. Pay was a joke, work/life balance didn't exist and my first manager did not take his job seriously.
You meet great people by suffering together
Everything. Nothing was free. Benefits weren't great.
I used to work there (Reservation)... management fails at disciplinary... too much favoritism! You can get along with pretty much anyone.. be friends with people if you ever want advancement... People will get hired and leave after 3 day or a week!! Those who stay in that department, have no choice! Some team leads disrespect agents and management does nothing about it!
Too much favoritism, less concern over agents problems
Client Support Specialist (Current Employee) – Orlando, FL – 17 May 2018
Not enough pay to match the continuous additions to the workload. Undermanaged, and to much nepotism going on to the point you dont feel you can move up unless your in the friends of the managers. poor management . and no room for growth
Full Time Employee (Current Employee) – Illinois – 12 February 2018
The experience you have at TravelClick will depend on which department you land in. Overall our biggest issues include: - Poor communication - Lack of management engagement, specifically related to the creation of new processes - A corporate culture which allows sales people to run a much and hold blatant disregard for SLAs across all departments - Resource allocation
Though these have been among the most frustrating of issues there is silver lining to this company Including: - Wonderful friendly co-workers who can be very inspirational - Friendly office culture that encourages interdepartmental communication - Ability to work independently without micromanagement - Depending on your role you may have a remote day. - Recognition programs in place to motivate employees - Seminars to grow as a professional and hone in on skills such as time management, goal setting, etc.
Overall I feel TravelClick is in a spot where they have to overcome some major challenges to improve employee satisfaction, but some departments are actively taking steps in the right direction to improve employee morale.
lunch and learns, friendly co-workers, healthcare, dental insurance, Pto
Poor Management, Poor Resource Allocation, Poor Communication
Coordinate & hosted daily client calls. Guide & train clients during implementation, install of reservations system. Bi-weekly calls with dept. supervisor to track status & days of each install. Learned how to implement the many products the reservation system supports. Enjoy working from home (remote). The hardest part of the job keeping up with the many releases, changes and updates of the products(keeping all the moving pieces together). Most enjoyable part of the job is working with great, dedicated co-workers & hearing from happy customers after implementation is completed.
Working with great team of co-workers
Not having training materials in several/other languages
It was great to be a developer until they eliminated the department
Front-End PHP Developer-contractor (Former Employee) – Schaumburg, IL – 5 April 2018
I loved the environment, coworkers and my manager. They made an executive decision to stop supporting our platform and instead of going with a new suggested CMS like DRUPAL they decided on WIX thinking volume and faster cheaper turnaround -much of the dev work was outsourced to India.
Proper Management and Advancement don't exist there
Customer Care Relations (Current Employee) – Orlando, FL – 12 June 2017
No one is accountable for the actions and management promotes this behaviour. No opportunity for advancement and the annual increases are a joke. Make sure you negotiate at the door because you'll be stuck there forever.
Sr. Product Specialist (Current Employee) – Atlanta, GA – 25 March 2018
Great place for learning across the spectrum of technical and social skill. Poor examples of fairness and leadership demonstrated for customer/enterprise service delivery organization. Negative politics within the customer/enterprise service delivery organization prove to be a destructive factor for the unit.
Staff Accountant (Contractor) (Former Employee) – Very good – 14 July 2017
Good opportunity to work and learn. Culture was not good very unsecured environment. Frustrating when not able to communicate with other employees. If given the opportunity should work and try to work around. Management is not good.
Benefits are ok
Longer term relationship with this company is not good
Lead Manager (Former Employee) – Homebased. Working with clients and teams in ASPAC – 2 November 2017
A growing company I am proud to have been with for so many years. Sadly, moving country has forced me to leave. Flexible and understanding to both clients and employees. Being global, the hardest part is understanding the different cultures ( clients and co-workers) and keeping up a good level of communication between teams and countries.