Customer Service Representative (Current Employee) – Barrie, ON – 8 March 2018
There is much room for advancement within the company if you are willing to work for it. They give you 3 weeks training and two weeks on the phone where they have support all around to help you with any questions. Each week you speak with supervisor to go over your calls and they help you improve them and set goals. Holidays off and flexible schedules.
Customer service representative (Current Employee) – Barrie, ON – 1 February 2018
i liked some of the jobs i did in this place, but some of the ones i was forced into, were absolute trash. management is hit or miss, and job security was questionable at best. (especially now that the site is closing)
Customer Service Representative (Former Employee) – Charlo, NB – 1 February 2018
It was just a 3 month seasonal job as a best buy work at home customer service agent. I learned a lot about best buy as a company, what they offer, how they do business. Management was great, super kind and helpful. Trainer did awesome job of accommodating everyone. It
Got to work from the comfort of my own home
Very busy all the time but nothing I wasnt used to and it makes the time go by quicker.
Customer Service (Former Employee) – Barrie, ON – 28 January 2018
Very poor environment to work in and lots of harrassment. Company lies to you and the customers. Transcom does not know how to run an efficient workplace environment and is in the process of shutting down.
Call Centre Representative (Former Employee) – Brockville, ON – 14 January 2018
Transcom was a call center that i worked as a CSR at , It was good experience to learn how to handle stressfull situations . I was also given the opportunity to be floor support and help other people on these phone calls and there situations. overall not a bad place to work if u dont mind the stress .
Manager (Current Employee) – Barrie, ON – 13 December 2017
Love seeing the teams everyday. Lets hope that we can keep driving great customer service for another 365 days a year into 2017. Should be an opportunity in the future to see this company change and morph into something different and more effective
Customer Service Agent (Former Employee) – Brockville, ON – 26 October 2017
The building was not sanitary, urine and other body fluids on chairs. The team leaders in the building were power hungry they were not there to help they were there to harass especially if the call went over 10 minutes. I wish I could recommend this job but while I was there the company was basically on there knees about to lose the contract. I left the job regarding transportation I left on good terms but they will not hire back a previous employee.
Sales Representative (Full-time) (Former Employee) – Barrie, ON – 14 August 2017
Leaned a lot working for Transcom, the training was okay. There are a lot of things i think they need to work on as a company. The hardest part is speaking with customers and doing the system stuff at the same time.
Director (Current Employee) – Toronto, ON – 15 July 2017
Stay away from this company!! I wish I could write on this but I'm being blocked from using all the truthful words to describe this company..Stay away
Nothing good about this Company!!
Unethical, blame and shame you, they fire you if you go to Whistleblower or HR to report management, bullying and harrassement of employees is encouraged, discrimination, favoritism, nepotism, prejudice thats what leaders do
Billing Agent (Current Employee) – Barrie, ON – 26 June 2017
I worked here for almost a year.If you want low next to minimum wage pay to get yelled at by customers who management defends and tells you to take it then by all means apply here. However Transcom is going under I have been told by management and is losing its clientele, layoffs have begun and if you ever do get hired for some campaign here your job is NOT secure, beware.