I enjoy hearing from persons from other places. I also enjoy assisting other people with needs. I learned how to balance multiple tasks while completing in a timely fashion. I enjoy how the management as well as co-workers mingle together to assist you in providing the up most care and respect to your requests. The hardest part of my job, was not being able to always get happy customers, as some situations were past my capabilities. I enjoyed all parts of my job, especially the family- styled relationship within Transcom.