Happiness score is 49 out of 100
3.5 out of 5 stars.
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Transcom Careers and Employment

Work happiness

Scores based on about 39 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they can get support and encouragement from colleagues at work?
Do people feel their work environment is inclusive and respectful of everyone?

About the company

  • CEO
    Jonas Dahlberg
    approve of Jonas Dahlberg's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $12B (CAD)
  • Industry
  • Headquarters
    Hälsingegatan 40, 15th fl...
  • Link
    Transcom website
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IT Operations & Helpdesk

1 job


Salary estimated from 197 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.4K reviews and is evolving.



CSR - Customer Service Representative in Home based
on 8 August 2022
Not the worst Work from Home position
Once you reach the group interview stage, you'll be hired by the end of the call. The training schedule seems far too tight, unless your entire class is perfect with no system errors; you'll be directed to click through training modules to "complete" them without having spent time on the material. If your equipment or software are not running correctly by the time you "class" begins training you're not given any additional time for the previous lessons, but are expected to learn them while also participating in the current modules when you're operational again. Attendance requirements can impact your job security, quality of training and eligibility for bonuses quickly. However, training is engaging which helps in the learning process. There is a variety of schedules to choose from so while you're fairly "locked in" when you make your choice, you have a lot of freedom in choosing the kind of schedule you'd like t have for work from the start. You are provided the computer, and an initial keyboard and headset (that you'll need to replace should they stop working) which many similar places will not provide.
Customer Service Representative in Toronto, ON
on 12 August 2022
A good WAH job
A good company to work with. You get to help customers of a Forbes 500 company and are able to work from home. However the only downside was that there was no time off!
Technical Support Advisor in Remote
on 14 July 2022
good career starter
Good workplace culture, good managers that really makes you feel at home. You are paid average as a call center agent in any other job, but the support is there. Definitely a good place to kick start your career
Technical Support Advisor in Toronto, ON
on 22 June 2022
Good work life balance
Transcom has a good work-life balance. You are able to take as much UPTO (certain amount available up to 45 days in advance). The management also tends to listen and react well to feedback. On the other hand, pay can and should be improved.
nil in nil
on 13 June 2022
Not an inclusive workplace
This company does not consider international students for working part-time hours. If you state that you are an international student who is available to work part-time hours, your application will immediately be rejected.

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Questions and answers

People have asked 36 questions about working at Transcom. See the answers, explore popular topics, and discover unique insights from Transcom employees.

See questions about:

  • Interviews
  • Working Culture
  • Working Hours
  • Benefits
  • Salaries
  • Hiring Process
  • CEO
  • Dress Code
  • Part Time Jobs
  • Working Environment
  • Background Check
  • Work from Home
  • Work Life Balance

Interview insights

Insights from 181 Indeed users who have interviewed with Transcom within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Really general questions, like why you want to work for Transcom, your background experience and then they ask some scenario based questions.

Shared on 2 August 2021

Basic questions/

Shared on 19 January 2021

What is your previous related work experience

Shared on 31 October 2018

Common questions about Transcom

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