Transcom Careers and Employment

Once you reach the group interview stage, you'll be hired by the end of the call. The training schedule seems far too tight, unless your entire class is perfect with no system errors; you'll be directed to click through training modules to "complete" them without having spent time on the material. If your equipment or software are not running correctly by the time you "class" begins training you're not given any additional time for the previous lessons, but are expected to learn them while also participating in the current modules when you're operational again. Attendance requirements can impact your job security, quality of training and eligibility for bonuses quickly. However, training is engaging which helps in the learning process. There is a variety of schedules to choose from so while you're fairly "locked in" when you make your choice, you have a lot of freedom in choosing the kind of schedule you'd like t have for work from the start. You are provided the computer, and an initial keyboard and headset (that you'll need to replace should they stop working) which many similar places will not provide.

Customer Service Representative in Toronto, ON

on 12 August 2022

A good WAH job

A good company to work with. You get to help customers of a Forbes 500 company and are able to work from home. However the only downside was that there was no time off!

Technical Support Advisor in Remote

on 14 July 2022

good career starter

Good workplace culture, good managers that really makes you feel at home. You are paid average as a call center agent in any other job, but the support is there. Definitely a good place to kick start your career

Technical Support Advisor in Toronto, ON

on 22 June 2022

Good work life balance

Transcom has a good work-life balance. You are able to take as much UPTO (certain amount available up to 45 days in advance). The management also tends to listen and react well to feedback. On the other hand, pay can and should be improved.

nil in nil

on 13 June 2022

Not an inclusive workplace

This company does not consider international students for working part-time hours. If you state that you are an international student who is available to work part-time hours, your application will immediately be rejected.

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