Trail Appliances Employee Reviews

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1.0
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Not recommended.
Manager (Former Employee) –  Richmond, BC30 July 2018
Senior leadership (owners) very inexperienced, unprofessional, and micro-managing. The environment is misogynistic and women are treated as lesser than males.
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5.0
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Love the people and culture
Office Staff (Current Employee) –  Richmond, BC24 May 2018
I've had the pleasure of working with some transformative leaders in this company. It's very refreshing to be in an environment that encourages collaboration among smart and humble individuals, the culture is one of the best things about working at Trail!
Pros
lots of employee events - lunch and learns, food trucks, baseball games, summer bbq, holiday parties
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1.0
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Under Paid
CST (Former Employee) –  Richmond, BC16 May 2018
No room for advancement. Micro-managed. Under paid and poor raises. Head office over crowded. Actually got lectured about going home on time daily instead of staying 10-15 min later even though work was completed.
Pros
None
Cons
Salary
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5.0
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Great people and culture
HR (Current Employee) –  Richmond, BC26 March 2018
Great people, welcoming culture, limitless advancement. Everyone is really friendly and inclusive. The amount of support is amazing! This company is for people looking to advance in their career and make an impression.
Pros
Great people, culture, management
Cons
No group RRSP Plan
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5.0
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Great atmosphere - fun people
Sales Associate (Former Employee) –  Richmond, BC20 March 2018
Great leadership, lots of opportunities for growing and learning. All departments are fun and have a unique culture for themselves. Prepared to be hard working!
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3.0
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Decent
Project Coordinator (Former Employee) –  Vancouver, BC9 March 2018
I really enjoyed working for Trail initially. However, the company is growing very quickly and not keeping up the pace of hiring proper staff and support. Near the end many were starting to burn out due to lack of support.
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5.0
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Work place culture
Day-Porter General cleaning (Current Employee) –  Vancouver, BC8 January 2018
GOOD PLACE TO WORK AT Trail appliances, management is friendly, no body complaint about the job i do there, i love working there, but for living i am looking another job
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2.0
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Higher then average pay, not worth it.
Store Administrator (Former Employee) –  Lower Mainland, BC3 January 2018
For a company growing so fast they need to implement new procedures and more structure. The manager for administration over sees 25 employees and is hardly ever around other then via email or phone. They are under staffed and give their employees an unrealistic amount of daily tasks. The culture created by management is not positive at all. Basically every store is run off of Richmond and their Annacis locations and work is done mainly by emails... Don't spend a lot of time hoping for advancement unless your a male. I
Pros
Limited supervision
Cons
Negative culture
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5.0
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Fun time
Swamper (Former Employee) –  Delta, BC31 May 2017
Was fun working with familly and friends and getting paid to travel the cons where tge co.pany coming under new managment great team leaders and positive work place
Pros
Free lunches
Cons
Salarary
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5.0
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Was a great place to work
Office administrator promoted to sales support (Former Employee) –  Richmond, BC26 May 2017
I learned a lot of valuable skills and time management skills while working for Trail Appliances Ltd. It was very busy, positive and challenging at times.
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2.0
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Trail
Sales Representative, Building (Current Employee) –  Richmond, BC1 March 2017
Company has grown quite a bit over the past few years. should not be a corporate company. Best as a family owned business. Great environment to work in, friendly co-workers. flexible.
Pros
enviornment
Cons
expectations
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5.0
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The boss was amazing
Administrator (Current Employee) –  Victoria, BC9 February 2017
It's not very often you find bosses that are leaders and not just people that tell you what to do. The bosses got their hands dirty and if someone called in sick, they were the first ones to jump in too help.
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4.0
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Fun workplace where people are allowed to be themselves
Logistics Coordinator (Former Employee) –  Delta, BC30 December 2016
There is no micro-management but you are expected to work unsupervised. The management is very lax so expect to take initiative to get things done. My co-workers were wonderful people - there was no gossip or 'clicks'. Everyone got along. The hardest part of the job was not getting much back up from management, so I spent a lot time figuring things out for myself. Ironically, that was also the most enjoyable part of the job as I was not micro-managed at all.
Pros
Great culture.
Cons
Black out periods where you couldn't take any time off - eg. Boxing week etc.
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5.0
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Recommended
Head Office Staff (Current Employee) –  Richmond, BC11 November 2016
Trail is a fun place to work at. It is very diverse and everyone is friendly. Company is growing fast with lots of opportunities.
Pros
Friendly people
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4.0
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fast paced work environment
Sales Consultant / Retail (Current Employee) –  Coquitlam, BC25 April 2016
co-workers are really nice.
good salary
much better work environment than other appliances store
beautiful showroom
variety of products in the showroom
continuous product training
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5.0
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Great People and Great Management
Accounts Receivable Senior Administrator (Current Employee) –  Delta, BC8 November 2015
Very family orientated work place who looks out for the wellbeing of their employees. All employees are very friendly and benefits are fair.
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3.0
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Great place to work
General Manager, Parts and Service Department (Former Employee) –  Delta, BC1 March 2015
Was a great place to work with an awesome group of people. Overseeing the Parts and Service department was a fun challenge that made the work day very fulfilling.
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3.0
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Enjoyed the public
Sales consultant (Former Employee) –  Victoria, BC14 February 2015
As soon as I start, I check emails, phone messages. Follow up on quotes and incoming inventory as well as calling customers.

Floor sales. I had fun with my co-workers.

Improved on customer relations.

The hardest part of the job: There were many duties to my job that that required constant monitoring.

Most enjoyable part: Dealing with customers.

Co-workers: Had good relationship with most of them.
Pros
Very professional
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3.0
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Great learning enviroment
Sales Administrator (Former Employee) –  Langford BC25 March 2014
Company offered a great training program for new administrators. The Sales staff were all very knowledgeable and great to work with.
However, the management was not very professional, which made some aspects of the job difficult. I enjoyed the hands on, interactive work place.
Pros
BBQ lunches, great salary and benefits
Cons
Poorly managed
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5.0
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Hard working group with great sense of fun!
Sales Consultant (Former Employee) –  Langley, BC8 February 2014
Exceptionally well run company with some excellent people employed there.
Pros
co-workers and management are very good
Cons
long hours
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Overall rating

3.7
Based on 23 reviews
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Ratings by category

3.8Work/Life Balance
3.4Salary/Benefits
3.5Job Security/Advancement
3.2Management
3.6Culture