Trail Appliances Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great atmosphere - fun people
Sales Associate (Former Employee) –  Richmond, BC20 March 2018
Great leadership, lots of opportunities for growing and learning. All departments are fun and have a unique culture for themselves. Prepared to be hard working!
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Decent
Project Coordinator (Former Employee) –  Vancouver, BC9 March 2018
I really enjoyed working for Trail initially. However, the company is growing very quickly and not keeping up the pace of hiring proper staff and support. Near the end many were starting to burn out due to lack of support.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work place culture
Day-Porter General cleaning (Current Employee) –  Vancouver, BC8 January 2018
GOOD PLACE TO WORK AT Trail appliances, management is friendly, no body complaint about the job i do there, i love working there, but for living i am looking another job
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Higher then average pay, not worth it.
Store Administrator (Former Employee) –  Lower Mainland, BC3 January 2018
For a company growing so fast they need to implement new procedures and more structure. The manager for administration over sees 25 employees and is hardly ever around other then via email or phone. They are under staffed and give their employees an unrealistic amount of daily tasks. The culture created by management is not positive at all. Basically every store is run off of Richmond and their Annacis locations and work is done mainly by emails... Don't spend a lot of time hoping for advancement unless your a male. I
Pros
Limited supervision
Cons
Negative culture
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun time
Swamper (Former Employee) –  Delta, BC31 May 2017
Was fun working with familly and friends and getting paid to travel the cons where tge co.pany coming under new managment great team leaders and positive work place
Pros
Free lunches
Cons
Salarary
Was this review helpful?Yes 2No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Was a great place to work
Office administrator promoted to sales support (Former Employee) –  Richmond, BC26 May 2017
I learned a lot of valuable skills and time management skills while working for Trail Appliances Ltd. It was very busy, positive and challenging at times.
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Trail
Sales Representative, Building (Current Employee) –  Richmond, BC1 March 2017
Company has grown quite a bit over the past few years. should not be a corporate company. Best as a family owned business. Great environment to work in, friendly co-workers. flexible.
Pros
enviornment
Cons
expectations
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The boss was amazing
Administrator (Current Employee) –  Victoria, BC9 February 2017
It's not very often you find bosses that are leaders and not just people that tell you what to do. The bosses got their hands dirty and if someone called in sick, they were the first ones to jump in too help.
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace where people are allowed to be themselves
Logistics Coordinator (Former Employee) –  Delta, BC30 December 2016
There is no micro-management but you are expected to work unsupervised. The management is very lax so expect to take initiative to get things done. My co-workers were wonderful people - there was no gossip or 'clicks'. Everyone got along. The hardest part of the job was not getting much back up from management, so I spent a lot time figuring things out for myself. Ironically, that was also the most enjoyable part of the job as I was not micro-managed at all.
Pros
Great culture.
Cons
Black out periods where you couldn't take any time off - eg. Boxing week etc.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Recommended
Head Office Staff (Current Employee) –  Richmond, BC11 November 2016
Trail is a fun place to work at. It is very diverse and everyone is friendly. Company is growing fast with lots of opportunities.
Pros
Friendly people
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fast paced work environment
Sales Consultant / Retail (Current Employee) –  Coquitlam, BC25 April 2016
co-workers are really nice.
good salary
much better work environment than other appliances store
beautiful showroom
variety of products in the showroom
continuous product training
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great People and Great Management
Accounts Receivable Senior Administrator (Current Employee) –  Delta, BC8 November 2015
Very family orientated work place who looks out for the wellbeing of their employees. All employees are very friendly and benefits are fair.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
General Manager, Parts and Service Department (Former Employee) –  Delta, BC1 March 2015
Was a great place to work with an awesome group of people. Overseeing the Parts and Service department was a fun challenge that made the work day very fulfilling.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyed the public
Sales consultant (Former Employee) –  Victoria, BC14 February 2015
As soon as I start, I check emails, phone messages. Follow up on quotes and incoming inventory as well as calling customers.

Floor sales. I had fun with my co-workers.

Improved on customer relations.

The hardest part of the job: There were many duties to my job that that required constant monitoring.

Most enjoyable part: Dealing with customers.

Co-workers: Had good relationship with most of them.
Pros
Very professional
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great learning enviroment
Sales Administrator (Former Employee) –  Langford BC25 March 2014
Company offered a great training program for new administrators. The Sales staff were all very knowledgeable and great to work with.
However, the management was not very professional, which made some aspects of the job difficult. I enjoyed the hands on, interactive work place.
Pros
BBQ lunches, great salary and benefits
Cons
Poorly managed
Was this review helpful?Yes 6No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Hard working group with great sense of fun!
Sales Consultant (Former Employee) –  Langley, BC8 February 2014
Exceptionally well run company with some excellent people employed there.
Pros
co-workers and management are very good
Cons
long hours
Was this review helpful?Yes 3No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great place to work everyone gets along, not a boring job at all
delivery personnel/installations (Current Employee) –  annacis island27 November 2013
Everyone shows up in the morning, we load our trucks get our run sheets and go do deliveries all over lower mainland and greater vancouver , its a fun job you will never get bored your always out , meeting new people, and every delivery is different, the management is excellent, they always listen to you if you have any issues and they do their best to help you out in any situation , its like working with a big family.
Was this review helpful?Yes 2No 5Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Changing from Family values to corporate
Sales Administrator (Former Employee) –  Vancouver, BC29 October 2012
Structure is set so that the sales team is 95% male and the Admin is 99% female. The Admin team is under paid for the sheer volume of work expected of them. Sales team is geared to strictly sell, then hand off to an Admin who takes payment, upsells warranties, or financing options & arranges delivery, trouble shoots and assists with service arrangments and provides installation contact info. Admins are also expected to track paperwork, and keep sales bonus info at the ready for the sales team on top of the normal day to day operation in an office. Some coworkers actually work together as a team and share bonuses with their Admin. MOST sales people will take all the glory and bonuses themselves and dump the workload onto the Admin team. If you're salaried here, expect annual raises to be in the .25 cents/hr at the most or be prepared to stand firm, and document why you're worth more than 25 cents. The company is still using antiquated computer programs that they contract a part time programmer to create interfaces with modern software (not always successfully). Potential for advancement is non existant if you have any desire to move into management look elsewhere.
Pros
company pays for uptraining if needed, but only if there's no other option available
Cons
even if you sign a contract to accept a salary on a 40 hr week, you're expected to put in an additional couple hours every day.
Was this review helpful?Yes 12No 3Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Trail Appliances. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 19 reviews
59
43
35
22
10

Ratings by category

4.0Work/Life Balance
3.6Salary/Benefits
3.6Job Security/Advancement
3.4Management
3.8Culture