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Trafalgar Addiction Treatment Centres
3.7 out of 5 stars.
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Trafalgar Addiction Treatment Centres Careers and Employment

About the company

  • Company size
    51 to 200
  • Industry


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3 jobs


Salary estimated from 176 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 19 reviews and is evolving.


Addiction Counsellor in Erin, ON
on 31 January 2021
Decent place to start
Trafalgar is a decent place to begin your journey of working within the mental health sector. They are willing to train you and allow you to grow within their facility. They allow you to gain practical experience such as counselling skills, crisis intervention and crisis deescalation skills, etc. The work is also very fulfilling as you are able to help people struggling with addiction and mental health. All of the staff members are also very kind and good to work with.Although, the pay is not adequate for the workload and the type of work that is done. There is also a high turnover rate for counsellors so the counselling department is often understaffed. The owners of the centre also don't appear to care about the clients they serve, their priority is their profit. The owners also don't appear to invest much into the upkeep of the facility.
Addictions Counsellor in Erin, ON
on 9 May 2021
Toxic work culture. Poor management.
What you can expect:Management - more like small circle of family/friends, with selfish / devious vibes. Notice all the positive reviews sound like marketing, where the negative sound like from real staff? There are more "Board of directors" on this company than there are frontline staff! No support, no training, no safety. Focus only on maintaining bare minimum for compliance and making $$$ from clients (repeat customers).Work environment - management treats you like disposable so the staff tend to reflect this in their client care. There are some good staff, but most that stay longer than 1 year I would already question their ethics. Most ethical workers will burn out / leave this place very quick, or get fired by jealous supervisors (because the clients know the good ones haha). Like with the reviews you can see here, the negative is kept quiet and silenced (or staff are fired) and it's all a big charade marketing ploy to get the "customers" (clients?) in the doors. The goal for the company is less to help the clients heal, and more to appeal to them (spoil them) with service (bring them water, tea, snacks, cigarettes etc) so they will not cause headaches for management.Work culture - Management acts like (and runs like) a small family-owned business, but they act like they are a big corporation with reputation (its mostly false). Truth is most young, well educated staff use this place for a stepping stone, and the supervisors will let you do that, if you don't threaten their position or question their ethics. If you are good at your job and genuinely want to help people, you will not enjoy working here because the company values are different.Bottom line - if you are just looking for experience, not to worried about self-development (there is no training or support), and are okay with bare minimum social service standards (company is for-profit, pretends to be non-profit). Otherwise, there is a general feeling of incompetence from management, hiding things, and this leads to a toxic environment.
Counsellor in Erin, ON
on 9 March 2021
It frustrates me to see the public was not made aware or a large Covid outbreak at the residence at the beginning of the pandemic. Homewood has to report this as do other health centres. There were few things put into place last March which put staff and clients at great risk. Unfortunately things like masking, social distancing and limiting the number of staff and clients weren't put into place till after the outbreak.
Clinical Therapist in Outpatient
on 9 February 2021
Supportive, Evolving, and Open Minded
I currently work as a Clinical Therapist with the Outpatient unit of Trafalgar. I began in the Residential setting and I was later hired in the Outpatient setting so I can speak to my experience with both. Since beginning my employment at Trafalgar, my experience with management is that they have been both supportive and open minded. There are many opportunities to connect with all levels of management, and meetings, check ins are set regularly in order for front line staff to gain support and feel heard. They really care about the well being of clients, staff, and the agency itself, which can be a lot to balance at once! Trafalgar is client-centered in their work and there is room for therapists to be creative in therapeutic approach. Whether I need support, feedback, or validation, I know I can get this from our Clinical Director(s) and Managers. They are also open to ideas about ways we can improve, grow, and evolve our Outpatient programs. I would definitely recommend working at Trafalgar (Residential and Outpatient) for these reasons.
Counsellor in Erin, ON
on 27 January 2021
Can Only Tolerate so Much
There are some positives to working at Trafalgar. The work is challenging and the clients can be really inspiring. There are also some genuinely good staff working on the front line at TR. However they have a hard time keeping good staff and there is a weirdly large number of management positions and random new positions at head office while counselling staff remain overwhelmed and underpaid. At the end of the day the company is a for profit organization run by an accountant. They give you the appearance of having clinical 'experts' but they oversell it. The owners of the company also have a questionable past and staff who genuinely care will ultimately face ethical dilemmas. Intake workers are paid commission - that should tell you all you need to know.

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