Toys R Us Canada
Happiness score is 75 out of 100
3.8 out of 5 stars.
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Toys R Us Canada Careers and Employment

Work happiness

Scores based on about 28 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they can get support and encouragement from colleagues at work?
Do people feel they are appreciated as a person at work?

About the company

  • CEO
    Vic Bertrand
  • Company size
    1,001 to 5,000
  • Industry
    Retail & Wholesale
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7 jobs


Salary estimated from 251 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 878 reviews and is evolving.


Order Picker/Packer in Windsor, ON
on 12 October 2021
Fun and relaxing workplace very friendly employees
I loved working for Toys r Us I just wish I was able to keep on working with them they were very nice employees the manager was very nice respectful I'm just hoping in the near future I can get another job with them again as I enjoyed working nights with them the employees were very very friendly they explained to me how things were to be done properly
Front end sales associate in Winnipeg, MB
on 1 October 2021
It’s a good starting out job.
I would say the best part of working at toysrus is the employees. Everyone I worked with was so nice, friendly and made the workplace better! The hardest part and the reason why I ultimately left, is how stagnant and repetitive the job can be, especially upfront. If you’re a cashier/customer service person the job can become very stressful and repetitive. They push you to get people to donate to charities and to sign up for a loyalty cards. Actually asking for the things isn’t bad but they track you super hard and ultimately as time goes on it gets harder to do and will stress you out majorly.(or at least it did for me) I believe the rest of the positions in the store are much easier, less repetitive, and not tracked as harshly, so I’d recommend anything but being a cashier mainly. Management is pretty good. There’s some super amazing managers and then a few who just aren’t as nice to work with, but overall I’d say I enjoyed the management. They care and try to help as much as they can be but sometimes lack understanding of how hard certain positions can be. Overall, I liked my time there but the stress of the job ultimately was not worth the time, effort, or pay. I’d say toysrus is a good place to start out at, as the experience I learned there has helped me adapt very well to my new job! (The amazing coworkers at my store location was also the biggest plus) If I could recommend one thing to make the place more enjoyable it would be to switch off cashiers and people at the front more regularly as it can become quite annoying to be up there so often. (I know many other coworkers felt the same way I did) Other than that I am super grateful for my time there as I met some amazing people and learned a lot about the retail space!
Cashier/Customer Service in Calgary, AB
on 12 September 2021
Disorganized and dysfunctional don’t work here
There’s 7 managers in charge at all times when realistically there only has to be one. You are rewarded for doing nothing and punished for showing initiative, I’m surprised this place is still running tbh
Sales Associate in Winnipeg, MB
on 4 August 2021
Sales Associate/Cashier
I enjoyed working at Toys 'R' Us for the people. Management had unnecessary expectations. If you were called to cash, you would be expected to drop everything to go help out and if you didn't answer the first time, they would call your name many times. It's a good entry-level job but not good for the long-term.
Cashier in Nanaimo, BC
on 20 July 2021
Great Management
The managers that I have had while working at Toys R Us have been the best I've ever encountered. They are professional but certainly care about their employees personally; you're not just an employee number, the managers here treat you like a person.

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Questions and answers

People have asked 39 questions about working at Toys R Us Canada. See the answers, explore popular topics, and discover unique insights from Toys R Us Canada employees.

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Interview insights

Insights from 200 Indeed users who have interviewed with Toys R Us Canada within the last 5 years.
Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

Basically none, they were to desperate for seasonal employees.

Shared on 26 June 2021

What my favorite toy is/was. What I wanted to do for my career/schooling. What position I would want to work. What are my interests.

Shared on 9 May 2021

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