Team Member (Former Employee) – Surrey, BC – 10 August 2018
fun place to work and help gain experience in the customer service field. Made lots of friends as well. The management team is amazing and will listen to any concerns you may have, but hours are given based on seniority.
Electronics Associate (Former Employee) – Richmond Hill, ON – 9 August 2018
Only worked here for the Christmas season, was ok. didn't like the fact having to stay extra every time was closing to be sure everything and everywhere in the store was faced and wasn't allowed to leave tell management was happy and pleased with the facing.
otherwise was a fun and exciting opportunity to work here.
Sales Associate (Part-time) (Former Employee) – Edmonton, AB – 8 August 2018
Toysrus barely gave anyone shifts and even over scheduled some days. Very low morale due to the fact that managers played favorites and not splitting up maintenance shifts evenly/ Maybe its a good thing they went out of business. Everyone I know who worked there feels the same.
my days at work was easy and fun. I learned to be a hard worker from this management. The hardest part was that my shift was really early but i enjoyed meeting the kids and talking to them when they came by.
Sales Associate (Former Employee) – North York, ON – 24 July 2018
It was expected that you sell protection plans and meet the daily goal, but even that was not the best. The managers were a little over-bearing as they gave a lot of attitude, but if you ignore it, you should be ok.
Cashier, Greet (Former Employee) – Woodbridge, ON – 5 July 2018
Working at Toys R Us taught me a lot about customer service and patience when dealing with certain customers. The days would run extremely long because the staff was unable to leave until the store was clean, and working in a store as big as the location I was at meant id be there for many hours past what I was scheduled for. Management was a mess!!! Managers were coming and going and fighting with each other and leaving half way through their shifts. The best part about the job was the friends I made.
Sales Associate (Former Employee) – Brampton, ON – 30 June 2018
Even though everyone had their own tasks no one hesitated to help each other get through long and tiring work day. Everyone worked together well to clean up each aisle at the end of every night before closing up.
Machine Operator (Former Employee) – Vaughan, ON – 30 June 2018
A typical day at work is based on company flow time. Also work involves team work between employees and supervisor moving/packaging company items or unloading/outbound. What i learned was that although their is a glass ceiling within the company. the workplace diversity makes it worthwhile. The hardest part about the job is when systems shut down which reduces the flow of work and stressful. Finally the most enjoyable part of the job is training employees for development and growth .
Cashier Customer Service (Seasonal) (Former Employee) – Toronto, ON – 29 June 2018
I very much enjoyed working there due to the fact that I learned very quickly and was supported by my management and my co workers. I loved everything about it and it had very flexible hours. I learned a lot about teamwork as well as how to work independently. Overall it was a excellent job.
Sales Associate (Current Employee) – Thunder Bay, ON – 27 June 2018
Working at toys r us has its ups and downs. When I first started I got such a warm welcome and I have built relationships with so many great people there. Day to day tasks include: stocking shelves, customer service and occasional cleaning, but it also depends on which department you are in as there are a couple. As for the management I would say it was pretty good overall but there were a couple managers that should learn how to talk to people better and have a nicer attitude when it comes to their employees as it might benefit them in the future and staff members might stay around longer.