Toys 'R' Us
Happiness score is 68 out of 100
3.8 out of 5 stars.
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Toys 'R' Us Careers and Employment

Work happiness

Scores based on about 48 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Nathalie PERON
    approve of Nathalie PERON's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $12B (CAD)
  • Industry
    Retail & Wholesale
  • Link
    Toys 'R' Us website
Learn more


Salary estimated from 119 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 14.5K reviews and is evolving.



Sales Associate in Hamilton, ON
on 9 April 2022
Really good but there are some hiccups
I genuinely enjoyed working here for the time that I did, making connections with not only the staff but also the customers. There were only a few managers that had me doubting myself but there were other managers that I could rely 9n and feel comfortable with.
Toys R Us Cashier in Woodbridge, ON
on 24 April 2022
Stressful work environment
The work was fine at first, but as time goes on they expect a lot from you and have certain quotas to meet. Selling protection plans and signing up memberships etc. as a cashier. If you don't meet them, you're threatened to not get shifts, and they would be given to someone that could meet them. No commission on this so the only thing you're selling them for is the company's own gain. A lot of days there are times where all the items people buy wouldn't be eligible for the plans and still they'll make you feel bad for not selling any and remind you that you're replaceable. If you want to work here, I recommend working on the floor, at the back or at customer service. Run from the cashier job
Customer Service in Weston, ON
on 22 April 2022
It was a fun place to work . Never got a hard time from managers. Every body was friendly .and no body ever took time off because I liked it there
Easy work and fun place to go to every day. Would I work there again of course. I did security there and look after all the high priced items.would go into work and knew what to expect every day .we did a lot of laughing with the customers they were always friendly and there kids just loved it there so they put a smile on your face
Sales Associate in Thunder Bay, ON
on 19 April 2022
So much fun...
It is a very demanding job at times I worked Christmas. But it was such a wonderful place to work the management was absolutely outstanding. Weekends have special things to dress up as if you want. Just all around a fun place to work.
Cashier/Sales Associate/Greeter/Cleaner in Saskatoon, SK
on 15 April 2022
At first was a great place to work then things changed
Started out to be a great place to work. Loved helping customers and talking to kids who would come into the store. Loved to watch them look at the toys and would push all the buttons even the big kids mom and dad's. But things changed not for the good.

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Questions and answers

People have asked 36 questions about working at Toys 'R' Us. See the answers, explore popular topics, and discover unique insights from Toys 'R' Us employees.

See questions about:

  • Working Hours
  • Working Culture
  • Benefits
  • Interviews
  • Hiring Process
  • Working Environment
  • CEO
  • Part Time Jobs
  • Shifts
  • Work from Home
  • Background Check
  • Company Future
  • Dress Code
  • Job Opportunities
  • Promotion

Interview insights

Insights from 315 Indeed users who have interviewed with Toys 'R' Us within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

Why you want job

Shared on 13 October 2018

Why do you want this job? do you have any experience in retail? are you willing to learn how to be a cashier at our store?

Shared on 30 August 2018

The usual stuff.

Shared on 30 August 2018

Common questions about Toys 'R' Us

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