Town Shoes Limited Employee Review

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Alot of unhappy employees here
Assistant Manager (Current Employee) –  Metrotown, BC22 January 2018
All the employees here are unhappy. The manager goes thru phases of being able to do her job one month to not doing her job well at all the next month. Very inconsistent managment. As well as your hours are not consistent. You could have 32 hours one week and 16 the next. The store always looks unorganized and not very clean. Dust everywhere. The manager also does not allow her staff to take 15 minute breaks if they work 7- 8.5 hours. The staff is also very lazy and does not always tell the truth when a customer asks for a shoe. Thats not their faults though. The manager shouldnt have a stock room on the other side of the mall that the staff dreads having to run to for sizes for customers. Which isnt allowed in the company. But the managers to lazy and selfish to properly organize the stock so the associates can actually serve customers in a timely manner.
Pros
Discount on shoes
Cons
Bad management
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Great Company
Store Manager (Current Employee) –  Toronto, ON27 September 2018
I would highly recommend investigating any opportunity to join the empowering, inspiring and motivated teams at Town Shoes Limited. Company focused on living through its values and truly recognizing the potential in each of its associates.
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Good place to learn but lack of communication
Management (Former Employee) –  Toronto, ON24 August 2018
There has been a large disconnect since the company was purchased from DSW. And it's too bad! It was once a great place to work. Great environment with values that were lived. But in the last couple of years, things started to change. Communication was all over the place, never consistent, always changing their minds. Stores had to be looking at messages numerous times a day to stay up to date with what was taking place. Now the value are just words. No longer living and breathing from the top down.
Pros
Great product, discount, great place to grow your skills
Cons
Long hours that you never see back, communcation is all over the place, no stability, dishonesty
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Overall rating

3.0
Based on 21 reviews
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Ratings by category

3.3Work/Life Balance
3.0Salary/Benefits
2.9Job Security/Advancement
3.1Management
3.2Culture