TORONTO ZOO Employee Reviews

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1.0
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Management no good
Ride mechanic (Former Employee) –  Toronto Zoo, ON2 January 2019
bad experience with office staff but workers are a great bunch to work with union is superb but management not so much very deceptive and dishonest
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5.0
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Very Good Place
Volunteer Work (Former Employee) –  Toronto Zoo, ON12 December 2018
The work area is very clean, well taken care of, well put together. The itself is beautiful. Very god experience working there. 10/10. Very amazing experience.
Pros
Free lunches
Cons
Long hours
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3.0
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Not bad
Guest Services (Former Employee) –  Toronto, ON21 September 2018
Breaks are terrible, usually get sent home after working 3 hours and you're doing more work than you should be paid for. Other than that though it's not bad, the benefits are pretty cool with benefits reaching all the way to free U.S zoo admissions.
Pros
great benefits
Cons
doing surveys, unreliable hours
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1.0
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Not fun at all
Food Server Crew (Current Employee) –  Scarborough, ON7 August 2018
Busy day almost everyday. Learned that i shouldn't work fast food anymore. Terrible Management, Hardest Part of the Job dealing with the low stock food. Nothing enjoyable
Pros
Free Food
Cons
Terrible Management
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5.0
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Excellent work environment
Toronto Zoo Student Ambassador (Current Employee) –  Toronto, ON1 June 2018
Great culture paired with an enthusiastic community makes it a pleasure to come to the Toronto Zoo during shifts. The management is very organized, which allows for an optimal working environment.
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5.0
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Fun
Cashier [Full time, Seasonal] (Former Employee) –  Scarborough, ON14 May 2018
Fun place to work! great experience! hot weather but overall great. Supervisors are excellent. Working here makes summer fun you meet so many great people and make lots of new friends.
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4.0
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Outdoor ice cream vendor
Sales Representative/Out-door Ice Cream Vendor (Former Employee) –  Scarborough, ON11 April 2018
Great starter job recommend to high school students or people outside of high school that just need a job. Sell ice cream outdoor vendor at the Toronto Zoo.
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5.0
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Great organization
Park Attendant (Former Employee) –  Scarborough, ON2 April 2018
The Zoo is a great place and offered variety and interesting work experiences. The workplace culture is good and the most enjoyable part of the role was the opportunity to interact with the animals.
Pros
Great culture
Cons
Mostly part time positions not too many permanent positions
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3.0
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Zoo is antiquated but decent place for a summer gig
Volunteer (Former Employee) –  Toronto, ON28 March 2018
Pretty laid back, great place if you love being outside and interacting with guests and walking around the grounds all day. Animals are great. Management is entrenched and rather stagnant.
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5.0
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Public Relations: FunTeam Crew (seasonal summer job)
Public Relations (Current Employee) –  Scarborough, ON25 February 2018
everyone on the FunTeam is very helpful, polite and never hard to find. Was easy to get things done with this crew. At the beginning of each day, there were goals set for each staff member and everyone exceeded these goals daily.
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1.0
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Custodial Division is unacceptable
Custodian (Former Employee) –  Toronto Zoo, ON6 February 2018
Work in any department other then Custodial.

It's like being in high school all over again. You get ganged up on negatively if they don't like who your associating with. Management spreads lies and are worse then the employees. Just an over all poisonous environment.

The custodial supervisor and manager are back stabbing liars, who walk all over anyone they please. The useless union personal do NOTHING to help you because there in bed with management. Its a disgusting work environment that no one should ever have to experience.
Pros
Free Staff Family Pass
Cons
Management are poison
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5.0
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Fun and Informative
Animal Technician/Office Helper (Co-op) (Former Employee) –  Toronto Zoo, ON5 February 2018
Did co-op here in high school, it was a great way to gain experience working with animals as well as learning a lot about conservation and the indigenous community around the area.
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4.0
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An exceptional attractive that captivates the imagination of its visitors.
Group Leader (Current Employee) –  Leader, SK22 January 2018
Has provided hands-on experience with tourist attractions and their functionality, in addition to opportunities to develop and refine customer service skills. Working with the Toronto Zoo has highlighted the importance of effective communication between departments and supervisors alike, and has taught the importance of ensuring positive relationships and encounters with visitors and employees alike.
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5.0
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Heavy lifting and lots of walking the grounds
Materials collection (Former Employee) –  Toronto, ON10 January 2018
The staff, coworkers and supervisors were all very accommodating. The long hours of walking was made easy with the given transportation to our unit. The day was always full of new tasks and new experiences.
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4.0
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Fun retail summer job!
Seasonal Employee (Former Employee) –  Toronto Zoo, ON20 September 2017
Great opportunity for students to find a full time summer job! There are different departments to find a good fit for yourself. Retail department is based in all the zoo giftshops throughout the zoo.
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3.0
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Extremely fun environment, however would only recommend for students.
Guest Services Representative (Former Employee) –  Toronto Zoo, ON5 September 2017
Fellow employees are typically high school students working over the summer. Pros include access to Ontario Reciprocal Program perks (free admission and/or other deals to attractions that apply), and a very supportive and fun environment with coworkers and plenty of team activities throughout the summer. Cons include 8-hour shifts are almost always cut short due to poor attendance at the zoo, there's barely any job advancement and there's an extreme restriction on vacation days.
Pros
Ontario Reciprocal Program, fantastic coworkers.
Cons
Shifts always cut short, not able to take vacation days.
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4.0
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Fun and positive work place
Guest Services Rep (Former Employee) –  Toronto Zoo, ON24 May 2017
Everyone was always friendly and willing to help when it's needed. I learned a lot of new skills such as working with cash and I enhanced my communication skills. I really enjoyed meeting the guests, some were local and some were out of the country. Some of the hard parts were carrying the till with a bin filled with parking cards and citypasses because they were a bit heavy.
Pros
free snacks
Cons
work in the heat
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5.0
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Experience
Compass (Former Employee) –  Scarborough, ON17 May 2017
Working at the Toronto Zoo was a great lifestyle pick I choose because of all the experience i got from it. Such as running camps, hosting charities and working with other companies
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5.0
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Volunteer
Volunteer (Former Employee) –  Scarborough, ON10 April 2017
I volunteered at the Toronto Zoo for a very good cause, TSC (Tuberous Sclerosis Complex). We helped raise money, direct parents and kids around the complex. We would help hand out food and rinks and was overall a great experience with everyone involved.
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5.0
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What an experience
Cleaner (Former Employee) –  Toronto, ON6 November 2016
While working for the Toronto Zoo I was given good measure of life experience at a young age. I was able to build up my confidence while dealing with various people and their questions.
Pros
Lots of government perks
Cons
Lots of germs and bugs to deal with.
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Overall rating

4.1
Based on 37 reviews
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3.8Work/Life Balance
3.8Salary/Benefits
3.4Job Security/Advancement
3.6Management
4.3Culture

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