Toronto Transit Commission Employee Reviews

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Wonderful
Station Collector, Collectors Divisions (Former Employee) –  Toronto, ON3 September 2017
Great place to work. Fun and energetic. Great staff. Things i've learned was managing different stations. counting and collecting fares. The most enjoyable part of the job was helping people and giving directions.
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good customer service experience
Customer Service Associate (Former Employee) –  Toronto, ON31 August 2017
Helping customers find directions and answering general questions about routes. Making sure people are safe and board trains in a timely manner. The most enjoyable part of the job was interacting with people.
Pros
knowledge about TTC
Cons
standing long hours
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Great Company
TRANSIT OPERATOR (Current Employee) –  Toronto, ON31 August 2017
Great company to work for, lots of advancement. A typical day with the TTC is great though, not very stressful and easy to separate work from your personal life. The hardest part of the job is the splits and long hours that are required.
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Very Rewarding Career - Lots to learn and lots to explore
Streetcar Instructor (Current Employee) –  Toronto, ON30 August 2017
Currently my work day consists of preparing the slides for my class (for my in class portion) I present the days topic (with power points) anywhere from 45 minutes to 3 hours. Then we hit the road explaining all the functions (that are necessary for the operator to know) on the streetcar (or subway, or bus) and then drive around town (for up to 4 hours) critiquing, analyzing, and correcting the operator/trainee' s driving habits / behaviours.
Cons
Extremely Repetitive
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It was a good place to work at but the people in certain positions made the job challenging
Track-Mechanic (Former Employee) –  Toronto, ON25 August 2017
Great place to work for.I think that the culture at TTC is to try and get the guy next to you in trouble by going and management & telling lies & stories.
Pros
Free transportation
Cons
Shift and weekends
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Great place to work
SAP Program Executive (Contract) (Current Employee) –  Toronto, ON24 August 2017
At the TTC you get to work with a dedicated group of staff and consultants. The work is cutting edge and the organization is fairly flt so that you can work with difference roles.
Pros
on the subway line
Cons
long hours
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Friendly and Productive Work Place
Programmer/Analyst (Coop) (Former Employee) –  Toronto, ON24 August 2017
It is a great environment to work at, coworkers are very friendly, I love my work family at TTC. I developed my technical skills and office skills here.
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good
Transit Operator (Former Employee) –  Greater Toronto Area, ON17 August 2017
good company to work with. family and personal life takes a major hit in the beginning, however just hold on and it will definitely pay off in the long run.
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Great
Station Ambassador (Former Employee) –  Toronto, On15 August 2017
Working with the Toronto Transit was amazing. I got to meet new people and see lots of different tourist who came to Canada especially around the time of the Pan-Am games. Lastly, the management team was wonderful and treated their employees with respect. They always made sure that safety was their number one priority and ensure that we were well hydrate during extreme hot weather. In return of our successful customer service we were guratneed a position every summer as long as we were in school full-time.
Pros
nice pay cheque
Cons
standing long
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A well documented organization
Business Analyst (Former Employee) –  Toronto, ON9 August 2017
This organization can tend to be process bound with 'red tape'. It is responsive to its customers' needs. It is a very large organization and can take overly long durations making internal changes.
Pros
Good employee relations
Cons
Overly Process bound
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Good pay and benefits
Customer Information Representative (Former Employee) –  Toronto, ON28 July 2017
Has great pay and benefits, depending on what department you're in it is hard to advance. Fellow employees are great to work with, make the work environment easier to handle. Management is good and for the most part willing to listen to new ideas or issues anyone may have had. Some managers are difficult and rude.
Pros
Fellow employees are great to work with, able to volunteer for different activities
Cons
computers are really old and slow, phone system extremely old and phones break down every so often.
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Good wages & average benefits (gets worse as the years go by)
Transportation Operations (Current Employee) –  Toronto, ON27 July 2017
Company still working with old technology and terrible people skills especially the management to upper management staff. The company does not understand the importance or work / life balance and still create many of their own issues with scheduling, terrible management practices and mis-management of funds.

TTC not built to handle the volume of population growth that it is now. Many improvements still needed in transportation, station and security upgrades.

You need to change all of it and leave out the political obstructions.
Pros
wages & benefits (pension if is remains for the future)
Cons
Long hours, no work life balance until 15+ years or over, poor management practices (threatening, intimidation, very little flexibility to help anyone other than themselves), huge sacrifices with social life & family life, uncertainty with securing jobs now & for the future
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Great benefits and guaranteed hours and job security
Student Station Collector (Current Employee) –  Toronto, ON25 July 2017
Work is long hours with the day being either slow or fast paced. Every day is different day regarding work location
Tough to balance life with work due to hours
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Focus on the company and your individual experience while employed there
Driver/Operator (Current Employee) –  Toronto, ON24 July 2017
ttc is the company I always wanted to work for because of their excellent service providing to the people of Toronto every day I love to be part of their team work to and to show my skill as a driver and excellent customer service also to learn more from their expertise it will be a privilege for me to be an employee of ttc.
Pros
Their wage and benefits are very good.
Cons
Their Routating shifts are a bit difficult to work
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Its a good place to work
Human Resources Coordinator (Current Employee) –  250 Bloor Street East24 July 2017
Its a good place to work. The environment is good, very friendly colleagues. The management is cooperative. I enjoyed my time working there, growth and opportunities are amazing
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The Money and Benefits are very good
Fare Collector (Current Employee) –  Toronto, ON15 July 2017
This is a "good" job if you want security, benefits and the ability to chose your own days off and hours. The most difficult part of the job is adjusting your life around the shifts.
Pros
Benefits
Cons
Shift Work
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Good place to work
Customer Service Representative (Current Employee) –  Toronto, ON6 July 2017
Its a good place to work. Lots of people to help you out, supervisors are kind and helpful. Breaks are given on request and shifts are given promptly.
Pros
Free wifi
Cons
Long hours
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Very time consuming hard to balance personal life and job
Bus and Streetcar Operator (Current Employee) –  Toronto, ON26 June 2017
As an operator you are under a lot of stress from management and customers that you meet on a day to day basis. Being in the driver's for long hours at a time can take a toll on your body.
Pros
Good Compensation for duties
Cons
Long hours, Physical and mentally demanding
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excellent
TTC Route Supervisor (Former Employee) –  Toronto, ON21 June 2017
excellent company to work for. secure, good benefits, management takes care of its employees, life long job, you can raise a family and retire comfortabely.
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Difficult
Customer Service Representative (Former Employee) –  Toronto19 June 2017
This job was through an agency so it is not a review of the TTC. However it was a physically and mentally difficult job. You are expected to do this job through the winter (standing outside in -20 degree conditions). Briefing of rerouting of the transport systems are not done properly.
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Overall rating

4.1
Based on 245 reviews
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Ratings by category

3.8Work/Life Balance
4.2Salary/Benefits
3.9Job Security/Advancement
3.6Management
3.8Culture