Toronto Transit Commission
Happiness score is 53 out of 100
4.0 out of 5 stars.
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Toronto Transit Commission: 382 Employee Reviews

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3.6Work-life balance

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Graphic Design Intern

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My summer internship was paid and the hourly rate was more than the minimum payment, which is great when you are not a graduate and still halfway your course as a student. Working hours were Monday - Friday 9-5 and there was good work life balance. I was also able to work on some of the projects which I was able to see in person around the city and that was a great confidence booster as someone just starting off. My immediate manager/mentor was great to work with. My level of skills and knowledge were appreciate as a beginner and I was also given direction patiently whenever I needed to due to lack of experience with certain technicalities of the field.Highly recommend for students for summer internship as it will give you a superb exposure and also great for your portfolio.
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Disorganized and frustrating

TTC is a typically operated government entity with all that goes with it. As an employee, you are only a number and are easily replaced in the Commission's eyes. If you are a staff member, you always have to look over your shoulder as discipline is often fuelled by grudges and pettiness. A very toxic and discriminatory work environment. Your hard work will go unnoticed and you will be bypassed by less competent employees for advancement when merit is not a consideration.

Pros

Potential for decent pay

Cons

Shrinking benefits, managerial incompetence
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Insights into Toronto Transit Commission

Based on 64 survey responses
What people like
  • Fair pay for job
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

No work life balance for first couple of years.

There is no work life balance for first couple of years when you start. Have to deal with so many rude customers while driving which makes the job really stressful.

Pros

Pay and benefits

Cons

Stressful, no work life balance
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Challenging place to grow as an individual, need Culture modernization.

If you are seeking a challenging job that will advance you personal skills and know how as far as the transit industry is concerned then this is the only place to be. However, the culture needs to catch up with other transit companies. It's rich past and traditions are now out dated and if the company can advice in the next 3 to 5 years then it will be the place to be. That still remains to be seen.
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lots of bureaucracy

its was an ok job, but lots of bureaucracy, lots of reporting to multiple managers, low employee engagement, one way communication. always being told new ways of how to do things.

Pros

fixed hours, schedule, decent pay

Cons

bloated bureacracy.
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Great place for money

Great place to make money. Trust nobody. Just work and go home. You have been advised. Go only for the money. It will help your life immensely. I retired and my hair is growing back now. The schedule means everything to the company.

Pros

Lots of money

Cons

Seniority rules
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Customer service can be better if employees are respected by management. Great place to work

.If you love your job a typical day would be fulfilling..Learn to communicate, & interact with people of all different, race etc...etc.Management: - untrustworthy -They lie to gain BROWNIE points -Eager to suspend or fired you -Show no EMPATHY for you or your family in time of needs.-MANAGEMENT WILL KICK YOU TO THE CURB WITHOUT A SECOND LOOK..Hardest part of the job is not knowing when you will be fired..I love what I do, I enjoy my job. Management is the most Stressful part.

Pros

Great place to work

Cons

Management need to pay more attention to the MENTAL, physical aspect of its EMPLOYEES. (b)They are the backbone on the company.
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Great employees

They people at the company were very helpful in getting you settled in and working right away. I would the atmosphere there is friendly but can be fast paced.
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Great place to work good work.good people and lots of skilled jobs,everything Iwanted

I loved working here…it is what I needed,people were very friendly and helpful I worked here for29 years.. got all benefits and free on Toronto Transit

Pros

Great benefits

Cons

Good hrs
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Poisoned environment with a dark cloud hanging over it

Everyone starts off working here with a positive attitude, everyone leaves disgruntled. You are nothing more than a disposable number, you are required to work odd shifts, the place plays havoc on your family life. Like most large institutions it is plagued by nonsensical, illogical red tape and more often than not the work environments are poisoned by unhappy miserable people, led by unhappy miserable management. On the bright side wages are decent.
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Friends many good people

Great company many years service with Toronto transit commission room for different types of jobs great training would tell many people too apply to this company
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Stable organization with a lot of impact

Worked there as a student. Colleagues were friendly. Due to the nature of the work, not a fast moving organization but very stable. (Unsurprisingly) the office was very accessible by transit.
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Stable work, being an operator is extremely unhealthy for your body.

Pay raises are way lower than the rate of inflation . Operators got 2% per year with inflation at 5% per year. (Your pay goes down 3% per year assuming inflation doesn’t go higher (which it definitely will))

Pros

Stable income

Cons

Short life expectancy
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Very toxic culture. Rude and unfriendly team members. Some of the lawyers were great and some made the working environment unbearable.

Technology is very outdated. Management wants you at your desk all day with very little flexibility to work remotely. Co-workers are toxic and behaviour that is exclusionary and childish is rewarded. There is no team collegiality. There is no respect for diversity in the workplace.
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Good work / life balance.

Good people, lots of opportunities, fair compensation and good work / life balance. Many work locations are downtown which can be difficult if living in the suburbs.
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okay okay place to work for a short while.

sometimes it's very stressful, sometimes it is very easy. Cannot predict how the day goes. Depends on the moods of the customers. But overall, good place to work if you like dealing with customers.
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Like any government job, expect lots and lots of politics

This is not a place to work if you want to actually use your job skills, this is a place to retire, get benefits and do very little hard work. The hardest part of the job is getting there

Pros

Decent pay and excellent benefits

Cons

Mostly night work and lots of politics, harassment and bullying
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Does not care about you as a person. Only follows guidelines from the City. No matter how good you are at your work.

Work is okay. Relaxed, no one can force you to work harder. But if you're not vaccinated, they can terminate you. Doesn't matter if you worked your best for the company.

Pros

None.

Cons

No cost of living raises. Your salary is the same for many years.
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good place to work

great place to work, everything gets better with seniority. but it is a litt hard in the bigining , long split shifts, no weekends off for the first 5-10 years.

Pros

pay, benefits .

Cons

long hours for new operators
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Good if you don't want to work hard

Worklife balance is hard when shifts are won based on seniority so expect to work nights with midweek (Tues+wednesday, Wednesday+Thursday) as your off days for a few years before being able to move to better off days. I was told day shift with weekends off is 20+years and that rings true once you get to know some people. Night shift expect half the shift to sleep 2-3hours a night, ive seen guys set up the hoist for a bus, nap, and the put down 8hours of work.Its hourly, coming from flat-rate the money is worst, but theres a pension at the end of 30 years? I probably wont make it that far id rather work hard and have time to see family and friends, instead of spending holidays at work and sleeping through the day.

Pros

union(basically impossible to get fired after probation), easy environment, hourly

Cons

Night shift, no weekends off, no holidays off, certain mistakes earn you 3 days off unpaid
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Collaborative environment, equal opportunity for all employees.

TTC is a great place to work, with many opportunities for employees to advance their careers in different roles. The organization provides internal training, as well as specialized external training for particular skill development. Salaries are competitive with private industry and the benefits include a drug, dental plan and and excellent pension plan.

Pros

Equal opportunity, many career paths available, excellent benefits and training program.

Cons

No bonus incentive for outstanding performance.
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Overall rating

Based on 406 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
4.3 out of 5 stars for Salary/Benefits
3.9 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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