Toronto Transit Commission Employee Reviews

Pros-Job stability and decent pay for some positions.Cons-management, toxic work environment, gender equality is significantly lacking, TTC is still the typical “boys club” and the nepotism is rampant in all departments.

Pros

Job stability and decent pay for some positions

Cons

Cons-management, toxic work environment, gender equality is significantly lacking, TTC is still the typical “boys club” and the nepotism is rampant in all departments.

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Lots of opportunities for growth and great benefits

Janitor (Current Employee) - Toronto, ON - 28 September 2023

You first start off as a temp and eventually get full time and are forced into a location. You’re given the freedom to complete your job and not micromanaged. Subway janitor can be frustrating at times but it is much better working as a surface janitor. Preferably at the divisions

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Insights into Toronto Transit Commission

Based on 136 survey responses

What people like

Fair pay for job

Areas for improvement

Support from manager
Trust in colleagues
Sense of belonging

Working at TTC was the most fulfilling experience of my Working life.

Bus / Streetcar Operator (Former Employee) - Toronto, ON - 27 September 2023

What is the best part of working at the company?Being able to pick your work based on seniority, the room for advancement, and the interaction with customers.What is the most stressful part about working at the company?The interaction with customers lol.What is the work environment and culture like at the company?Work environment was awesome and the culture although needed improvement was always trending up.What is a typical day like for you at the company?Started 5amish finished 2pmish with a break in between to eat and recharge. Most days were fruitful

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Productive environment

Project Coordinator (Current Employee) - Toronto, ON - 22 September 2023

A great place to work with good benefits and work life balance. Very happy to be working with TTC. People work hard and motivates you to work hard too.

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Great pay great benefits learn how to meditate all day long

Transit Bus Operator (Current Employee) - Ontario - 18 September 2023

What is the best part of working at the company?requires family flexibility no weekends off probably for 4-5 years If you have unlimited family support at home this is a fantastic jobWhat is the most stressful part about working at the company?The inability to have buses maintain a timed distance. between themselvesThis outcome leaves very anxious and angry customers at bus stops The 1 a day assault on drivers is because of thisThe supervisory role for controlling bus schedules basically has no experience in handling schedulesYour absolute patience as a driver is the only importance to maintaining your health moving forwardWhat is the work environment and culture like at the company?Big separation between non- unionized employees and unionized employeesJust dont let your guard down and don't fully trust anyone for your own sake probably for years to comeGreat benefits as well as family benefits and pay is somewhat in line with todays requirements to live in the city of TorontoGO busing is a better option What is a typical day like for you at the company?High volume of passengers ,with many various attitudes directed at you as the driverExtremely, stressful

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If You Are a Safety Professional Stay Far Away

Safety and Environment Dept. (Former Employee) - Toronto, ON - 5 September 2023

The Internal Responsibility System (IRS) does not exist within this organization. The Safety Inspector position is basically a 24/7 shift work, on-call, and in-house Minstry of Labour Inspector role. Management team support is lacking and many have poor social skills. Work/Life balance is terrible. Overall work culture is basically a workaholic work culture. Many TTC staff are leaving the organization for better opportunities with other organizations.

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Government job but pay and benefits quickly losing ground. No opportunity for promotion. Culture has gone down the drain.

HR Assistant (Current Employee) - Toronto, ON - 27 August 2023

What is the best part of working at the company?Benefits and pension. Work life balance is possible in some areas.What is the most stressful part about working at the company?No opportunity to move up in the organization. The limited job openings are reserved for outside candidates.What is the work environment and culture like at the company?The culture used to be supportive and healthy. That is no longer true.

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Politically Compromised

Station Collector (Current Employee) - Toronto, ON - 17 August 2023

It’s not a job, it’s a lifestyle. Be prepared for life on your own. Tough workplace to swallow. Co-Workers are the best part of your day. The public, well that’s another story.

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It's alright,probably one of the most difficult jobs in Canada.

Bus Operator (Current Employee) - Toronto, ON - 15 August 2023

Expect the unexpected and do not plan anything after work as there are things that might happen unexpectedly.I learned not to take anything personally as it comes with the job.Learn how to balance life and work. But most of the time you will not be able to because of your schedule since you will be at the bottom of seniority.

Pros

annual meal money

Cons

stresstfull, mentally tiring and lots of difficult customers.

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Horrible company to work for, they expect to to trade your life in for a paycheck

Bus Operator (Current Employee) - Toronto, ON - 30 July 2023

Great job if you're money greedy.Otherwise it runs you down and management treats you like you're part of the machinery.Not recommended if you love spending time with family.

Pros

Money

Cons

Life balance, management, CO workers, politics

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Jobs at Toronto Transit Commission

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Customer Service Agent (Pool)

Revenue Equipment Attendant

Toronto, ON

30+ days ago

Great company to work for

Track welder,track mechanic track inspection (Former Employee) - Toronto, ON - 27 July 2023

I enjoyed most of my time working here the money was ok and it was sometimes flexible the job keeps you busy most the time and lot of room for improvement

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Excellent pay and security

Operator/Driver (Former Employee) - Toronto, ON - 29 June 2023

It is a unionized company. It has a strong management which doesn't get balanced by union representation for some issues. The company is a good company to work for for benefits and job security. As you climb up the seniority ladder, better hours and days off.

Pros

Excellent benefits and pay

Cons

Short breaks, split shifts, work weekends in the beginning

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Great

Guest Services Representative (Former Employee) - Toronto, ON - 25 June 2023

Good benefits and decent pay. Lots of opportunity for growth. Decent education benefits. Was only a part time job where I just stood at ttc stations and just assisted commuters.

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Just another day has passed with low productivity overpaid for job being performed

Store Person / Stock Keeper (Former Employee) - Toronto, ON - 31 May 2023

What is the best part of working at the company?Good wages and benefits vacation pay and overtime opportunities What is the most stressful part about working at the company?Strive under pressure, stress created by management and lazy co workers those with more seniority than you and expected to do their part of job putting extra stress and workload on youWhat is the work environment and culture like at the company?Harassment by senior employees and management and Union doesn’t care about itWhat is a typical day like for you at the company?confusion, sometimes feeling you overworked and sometimes you feel you did nothing and no one appreciate and no one recognize or reward your hard work and dedication

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Average

Senior Business System Analyst (Former Employee) - Totonto - 24 May 2023

If you are friends with the manager, you will be safe. Your work life balance and any positive or negative impact is all up to your manager. Human Rights or policies are useless.

Pros

Good people

Cons

Bad management

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Productive and fun workplace with more experienced

Bus Driver and taxi driver (Current Employee) - Toronto, ON - 11 May 2023

It is very Nice to shear information so i am so happy it is good management and helpful information and i hope to good chance ttc is the best company

Pros

Free accommodation

Cons

Long houes

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Exceptional Mentorship and Empowerment: My Experience at the TTC

Transit Operator (Former Employee) - toronto - 10 May 2023

While I no longer work at the TTC, I look back on my time there as an exceptional journey. Throughout my training, I was fortunate to receive unparalleled mentorship that not only facilitated my professional development as a transit operator but also had a positive impact on my personal growth. I felt a strong sense of fulfillment and empowerment from my work with the TTC. The organization's commitment to its employees was evident in the supportive work environment it fostered, which promoted personal and professional growth.

Pros

internal growth

Cons

none

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Great people to work with and for

Signal Technician (Former Employee) - Toronto, ON - 7 May 2023

I will miss all the great relationships I had with most of the people I worked with and for.The work was very rewarding and you have freedom to organize your own work shift work can also work for you if you make it work.

Pros

Pension, benefits, local work

Cons

Shift work, need more organization skills in management

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A Deeply Unsatisfactory and Frustrating Experience at TTC

Technician (Former Employee) - Various - 5 May 2023

As a former employee of the Toronto Transit Commission (TTC), I feel obligated to share my disheartening experience working for this organization. I had high hopes when I joined TTC, but my time there was riddled with issues that ultimately led to a deeply unsatisfactory and frustrating experience.The management at TTC was severely lacking in both leadership and support. There was a clear absence of proper communication channels, resulting in misunderstandings, inefficiencies, and a general sense of chaos. Furthermore, supervisors showed little interest in employee well-being, with concerns and grievances often going unheard and unresolved.Training and development opportunities at TTC were virtually non-existent. New employees were thrown into the deep end with minimal guidance, and there was no ongoing training or professional development to help them grow in their roles. This lack of investment in employees' growth created a stagnant and uninspiring work environment.The workload at TTC was unreasonable and often unmanageable. Employees were regularly expected to work long hours without any recognition or compensation for their extra efforts. This excessive workload contributed to an unhealthy work-life balance and a high level of burnout among the staff.Workplace safety was another significant concern during my time at TTC. Proper safety protocols were often overlooked, putting employees at unnecessary risk. Additionally, the equipment and tools provided were frequently outdated or in disrepair, further increasing the potential for accidents.Lastly, TTC's compensation -

Pros

Job security

Cons

Low pay

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Good place to work.

Bus/Train Operator/Driver (Former Employee) - Toronto, ON - 25 April 2023

Working with the Toronto Transit Commission has taught me a lot. The discipline there is very stringent and has made me a much better person. It have also made me a much better driver. The training team's way of showing you have to be a defensive drive is second to none. The pay was excellent, the benefits were top notch. My hardest part of the job was the abuse by the minute percentage of customers.Overall, I give the TTC an A.

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Awful company

Instructor (Current Employee) - Toronto, ON - 18 April 2023

Terrible company. They say they care but in reality they don't ! Huge difference between the way they dictate to non union positions. They expect lots of free work from staff after hours. No home work life balance

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