Animal Care Worker (Former Employee) – Toronto, ON – 14 May 2019
They do a lot of amazing work for the animals in their care and in the community. Every time I go back they have always made improvements. You deal with some nonsense but I have never encountered a workplace free of nonsense.
ACW (Former Employee) – Toronto Humane Society – 15 January 2019
have worked here for years. Current manager has had zero schooling in animal care and was fired from the only animal related job they've had. Supervisors aren't trained to do anything and spend most of their day sitting in an office talking with fellows supervisors or the manager. If you talk to a supervisor about getting off their phone and helping they will most likely go crying to management who will defend them. Good luck finding a supervisor or manager if you need one as they are most likely outside smoking or have gone to the nearest Tim Hortons. In my time there I have done many unsafe things outside of my job description and would be talked down to if I refused. Management and supervision deny going outside to smoke no matter how often they are seen and have been seen taking as many as six within a few hour period. The only time management does anything with the animals is if a camera is present and they make sure all of the hard working ACW's are nowhere insight. ACW's are forced to keep dogs outside in any weather conditions for over an hour at all times of the year or even if the dog has heartworm. Absolutely disgusting place to work ran and supervised by absolutely disgusting people.
Manager (Former Employee) – Toronto, ON – 15 October 2018
The front-line people who work with the animals care a lot, and generally do good work. Anyone in a supervisory position, including managers and executives, are focused on the wrong things: manipulating intake/adoption records to show "success" and keep donations up, farming out problem dogs to other rescue services, re-adopting the same animal multiple times, without ever disclosing its bite history. Unsafe work and adoption practices leave employees and adoptive families in vulnerable positions. The THS could and should do so much better.
Spending your days with animals
Screwed up priorities; about numbers, records and donations, and not the actual animals and people they're supposed to help.