Incompetent, unprofessional, and nepotistic management
Customer Service Representative (Former Employee) – Toronto, ON – 10 January 2018
I wish there was a “0 stars” option for management. :) The environment for employees here is awful, it’s nepotistic (the people in management have NO adequate experience) and management is extremely condescending and constantly belittles the employees. It’s really a shame, because THS has turned into an organization where good people turn bitter (thanks to, you guessed it, management).
Animal Care Worker (Former Employee) – Toronto, ON – 14 May 2019
They do a lot of amazing work for the animals in their care and in the community. Every time I go back they have always made improvements. You deal with some nonsense but I have never encountered a workplace free of nonsense.
ACW (Former Employee) – Toronto Humane Society – 15 January 2019
have worked here for years. Current manager has had zero schooling in animal care and was fired from the only animal related job they've had. Supervisors aren't trained to do anything and spend most of their day sitting in an office talking with fellows supervisors or the manager. If you talk to a supervisor about getting off their phone and helping they will most likely go crying to management who will defend them. Good luck finding a supervisor or manager if you need one as they are most likely outside smoking or have gone to the nearest Tim Hortons. In my time there I have done many unsafe things outside of my job description and would be talked down to if I refused. Management and supervision deny going outside to smoke no matter how often they are seen and have been seen taking as many as six within a few hour period. The only time management does anything with the animals is if a camera is present and they make sure all of the hard working ACW's are nowhere insight. ACW's are forced to keep dogs outside in any weather conditions for over an hour at all times of the year or even if the dog has heartworm. Absolutely disgusting place to work ran and supervised by absolutely disgusting people.