It's toxic. Management doesn't know how to properly manage people and are extremely condescending. You are way overworked, but you do it for the love of the animals...so management knows to take advantage of you. So sad because people love the animals, but end up leaving because the environment is so awful.
Suggestions are accepted but not actually used to bring about any real change.
Answered - Toronto Humane Society (Current Employee) - Toronto Humane Society