Toronto Community Housing Employee Reviews

What is the best part of working at the company?Good pay and good benefits. Nice hours.What is the most stressful part about working at the company?A wee bit isolated from the rest of the teamWhat is the work environment and culture like at the company?Decent working environment and culture.What is a typical day like for you at the company?8:30-4:30. Meet clients, document, check ins.

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Clerk

Clerk (Current Employee) - Toronto, ON - 27 October 2023

Toronto community housing is great because you have a Union position so there is the job security there. Don’t expect to be trained when you are hired you are thrown into the role so if you are going to work here, make sure you are someone that picks up on things very fast overall depending on where you work your experience may vary if you have a passion for serving tenants And you work with the tenants then you can have a very fulfilling role helping people

Pros

Good pay

Cons

No training lack of direction sometimes

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Insights into Toronto Community Housing

Based on 44 survey responses

What people like

Ability to learn new things
Fair pay for job
Ability to meet personal goals

Great place to work

Health and Safety Consultant (Former Employee) - Toronto - 10 September 2023

Good benefits and work life balance. Pay was great, and HR management team was very friendly, and actually cared about employees. Would work here again

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Good pay and benefits.

Senior Service Coordinator (Former Employee) - Toronto, ON - 7 August 2023

I enjoyed the time I worked at TCHC. It can be a lonely job without much interaction with colleagues at times. There is a wealth of knowledge and experience among my team so we usually relied on each other, instead of management.

Pros

Pay and benefits

Cons

Not much team building

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Ok place

Customer Service (Former Employee) - Toronto, ON - 24 July 2023

Decent pay, room to grow, can feel disconnected from corporate. Tenants are first in everything, which is good, but also need to consider employee needs.

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Wouldn’t recommend

Grade 3 Client Care Clerk (Former Employee) - Toronto, ON - 23 July 2023

For such a big company, they do not care about their frontline staff nor do they care about tenants. Recommendations to improve the business would often be ignored by management, management would have 0 communication with you, lack of hybrid work arrangements for primarily email related position, no solid training guide, brought home little to nothing after mandatory pension plan was deducted. Was very excited to get this job but that excitement quickly died down after realizing how horrible this company truly is. Everyone was also very unhappy there which definitely reflects this company.

Pros

None

Cons

Hours, 6 month probation, no remote work arrangements for non client contact positions, low pay after deductions, poor management, poor training

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Great place to work

Senior Program Leader (Current Employee) - Toronto, ON - 23 January 2023

I worked in active living, the best team in the world can’t say enough good things. The tenants are great, the entire team is motivating and positive. The best work environment I’ll ever work in

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Excellent workplace

Superintendent (Current Employee) - Toronto, ON - 13 January 2023

The company offers career advance opportunities. Excellent pension and health benefits. They allow the employees to apply for work in different locations.

Pros

Benefits, management.

Cons

Salary is getting behind inflation.

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Nepitism / favoritism is very high .

CMP 1 (Current Employee) - Toronto, ON - 23 October 2022

If you work here , hard work and attention to detail are met with envious and malicious team mates who won't hesitate to discredit you to circumvent their own lazziness. There is a very big cultural difference , meaning that their is a significant group of people belonging to the same culture who out number the rest of the employees and activly engage in creating a hostile work environment for anyone not belonging to the same cultural group. The management participates in unprofessional conduct and favoritism. Nepitism is alive and well in this company . The work is easy enough but the unprofessional culture and nature of the job environment can not be ignored.

Pros

Pension and benefits

Cons

Incompitant management / nepitism / hostile work environment

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Great place

Heating Technician (Current Employee) - Toronto, ON - 2 October 2022

Great place to work, low stress, great benefits, pay could be better. Great co workers, management is very respectful. Supply the tools work van and fuel

Pros

Benefits are the best

Cons

Could do better with pay

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Jobs at Toronto Community Housing

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Productive company with many job opportunities

On Call Tenant Services Coordinator (Former Employee) - Toronto, ON - 24 September 2022

GR8 CompanyAwesome benefitsGr8 starting payMany job opportunitiesGr8 CEO JagGr8 CCO NadiaDiverse cultural companyMinimum raise once a yearAll about health and safety

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Awful

Emergency Dispatcher (Current Employee) - Toronto, ON - 28 August 2022

Not what I expected from such a big organization. Work place culture is terrible and management is horrible. Most people are there for a pay cheque and use the company as a stepping stone.

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Challenging

TSC (Current Employee) - Toronto, ON - 26 August 2022

This organization has its perks, but the work culture and work life balance has serious room for improvement. There are a lot of gossipers. However, the work can be rewarding depending on your attitude.

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Great public sector experience

Business Data Analyst (Current Employee) - Toronto, ON - 15 July 2022

TCHC is a great place to enhance your career while having the opportunity to contribute to public service. I would highly recommend working for TCHC

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Great Place to work

TSC (Current Employee) - Toronto, ON - 7 June 2022

Good Place to start your career with lots of advancement. No one is over you monitoring what you do which is great. A good place to help those in need, I love working with the tenant.

Pros

benifits

Cons

Upper management are idiots

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Secure fun place to work

Journeyman Electrician (Current Employee) - Toronto, ON - 22 March 2022

In six years can’t say anything bad about the company from work life balance to management, high pay low hours and a willingness to work with the employee on and difficult times

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Very fun and collaborative

Tutor (Former Employee) - Toronto, ON - 7 March 2022

I loved working here. Staff and supervisors were just amazing. I also made some good friends along the way. The company provided lots of ways to improve work-life balance

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Cool place to work

Intern (Former Employee) - Toronto, ON - 15 January 2022

Very well-balanced work environment. You don't take your work home with you. The overall job experience in the public sector is more lax and secure than in private.

Pros

-Good Pay and Benefits -Lovely Work Environment

Cons

-hard to get an interview -must be overly qualified

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sad place to work

Housekeeping (Former Employee) - Brampton, ON - 12 January 2022

busy, ill informednot organizeddid not enjoy at alllong hoursterrible paynot clear instructionswaste of time for the paysad place too worknot treated fairly

Pros

good parking

Cons

long hours

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Good experience

Clerk (Current Employee) - Toronto, ON - 10 November 2021

Compensation is not bad. Good benefits and pension. You can transfer to another role after 12 months of service with the company. Management is flexible in terms of schedule and working from home. But some employees are toxic and will find the smallest thing to complain about. Some employees will try to find someone to blame for their mistakes, management knows but seems to let it slide and not address the issue. This does make the work environment stressful sometimes but you get used to it. I just laugh at it because it's actually silly. Work is work lol. However, there are also some easy-going and kind employees. Theres a lot to know, like legislations, processes and rules by the City. From my own experience, I found that tchc lacks structured training for new staff. I learned a lot about my role by myself.

Pros

Pay and benefits, work life balance, career growth

Cons

Training, toxic colleagues

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worst place in the world

Administration / Customer Service (Former Employee) - Toronto, ON - 9 November 2021

Toronto Housing is the worst place to work at on the planet i would never recommend not even to my worse enemy to work at this place the coworkers and management are very mean, they talk about there workers loud so that they can hear it is a very dark and malicious place to work at it is literally bad and they do not exist

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