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Tim Hortons
3.6 out of 5 stars.
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Tim Hortons Employee Reviews in Cold Lake, AB

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3.6Work-life balance

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People are great, management is horrible

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The people the work at Tim Horton's South (by Wal-Mart) are great, the staff is amazing at what they do, and they really try to do the best they can for the customers. The problem lies in the Management and Owners of this establishment, in where they care very little about the staff of this place, often over working, and under-staffing shifts just to worry about an invisible quota.

Cons

Management don't care about your life
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Stressful workplace with some mismanagement in the locations

Given the hours and demand of the job that I had for the two years while there I found any of my free time to just relax between shifts being quickly encroached on. There were too many times I was made to work a near closing shift before a baking shift the next morning leaving only 8 hours between the end and start of the shift. I had to commute between where I was living at the time to the store location, which was off the highway running through the city, so this really only left me with about 4-6 hours of sleep at best. This happened frequently enough, along with occasions where many of the staff including myself were caught up in working 10 or more days in a row, that I began to feel a little abused.Managers kept asking me to come in as favors but would then schedule me for those evening into baking shifts too often until I put my foot down hard about it to have a day between the shifts so my sleep cycle wasn't ruined. There was a lack of help at times too for covering the shifts so it was always a case of heaven forbid I had a family emergency. I was also made to feel guilty sometimes by the manager if I needed to ask for a day off, rare as it was.Overall it was a far more stressful experience than enriching and not worth the lost sleep and damages to my mental health.

Pros

Decent pay, Staff Discount (Sometimes)

Cons

Long hours, Disrespectful Management, Mismanagement, Frugal Business Practices, Small Work area, Regularly breaking/broken Tools/Supplies for job position, General overbearing stress from management/the fast paced environment
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Excellent

They friendly to the workers and the workers they are nice too, we are working as a team helping to each other and how to deal with the customer especially to the old people
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Friendly and safe work place.

Work was fast-paced but the team members make it easier. Great hours and stability. I enjoyed the friendly environment. A day went by fast because there was always something to do.
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Was a good place to work great people

The staff are friendly and the fast pace environment makes the shifts fly bye always looked forward to going to work the friendly faces and cheerful positive attitudes just made the day
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Just loved it

it was a good job. The people were nice. Learnt to work in a small work space. I would highly recommend working for them again. It gave me the chance to work independent.
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supervisor/assistant manager

fast and friendly customer service.meet different type of persons everyday.important things in this job is team work .i enjoyed mostly of my time in tim hortons.i am doing the ordering and inventory..keeping the drive thru time always in less than 20 secs.spirit of family and fun
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Good first job

It has taught me how to do things, that I never thought possible that I could do. Also has given me the information I need to do anything else I want to do better.
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good people

Tim Hortons is a great place to work. I like it there but I would like more hours so I'm looking for a different job that gives more hours and more flexible staff

Pros

great coworkers

Cons

not enough hours
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Good company

Good company to work at, good learning experience for me to move forward in other company great team to work with, staff very helpful to new poeple. Great company

Pros

Close to home

Cons

Change in hours all the time .
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Tim Hortons Review

Flexible hours, early shifts, work around other jobs Amazing and fun people to work with Learn something new everyday Easy to teach and learn Memorizing customers orders

Pros

Being remembered by familiar faces, putting a smile on everyone's face, starting their day off right

Cons

Na
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Fast paced environment

in Tim Horton's, you can have fun while working. you get to meet a lot of different types of customers. you have an opportunity in career advancement.
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Awsume

I love my job at Tim Hortons this job has given and helped me gain more skills on the job and within myself. The job at times gets stressful but what job doesn't im always standing constanly moving thinking talking and laughing its an enjoyable environment to be working in.
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Fun and Very Fast Moving work place

I am working here in 4 different shifts, but most of the time I am in morning shift. It is a fast phased kind of work, people come and go. Basically, my duty is to take the orders of the customer and at the same time I am also the one who is in charge of running the items needed. I am also assigned in Food preparation which is the hardest station at Tim Hortons, I do sandwiches, soups and breakfast. Being in Tim Hortons is fun, I get to meet a lot of customers everyday, but of course we also have our regular customers as well. The most enjoyable part is in Drive-thru station, it's fun, though we don't have direct interaction with the customers we make sure that they are treated properly and promptly.

Pros

50% off staff meal

Cons

Too cold because of the snow
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Productive and Fun Workplace

A typical day at work includes talking to customers, making drinks and gathering their food for them. Most of the time it also includes dealing with their complaints as well. I learned a lot about how to deal with being around people. I used to be really nervous about talking to strangers, and would try to go out of my way to avoid it at all costs. This job has made it easier for me to do so, and I don't feel so nervous talking to strangers. The Hardest part of this Job is the fact that it is a fast food place. You need to be quick, and precise at your job. While working in the drive-through, you also have something called a Drive Through time you have to keep down. Its kind of ridiculous. You have to keep it under 25 seconds during the weekdays, and 28 during the weekends. This leads to a lot of stress, and mistakes that could easily happen because you are trying to achieve these times. Even though it was a very stressful job, working with your teammates is very enjoyable. Most of the time, one or more of them could make you laugh. You also have your regulars who come in. You get to know them, get to remember their orders. They almost make your day, because most of them are really kind to you.

Pros

50% Off anything you buy while working, Free coffee

Cons

Only allowed to drink while on break, Stressful
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The team at Tim Hortons can make it a fun and friendly place to work

Each Tim Hortons is owned by a different individual so your experience is different with each one. Overall Tim Hortons is a good company to work for
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Overall rating

3.6

Based on 19,370 reviews
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Ratings by category

3.6Work/Life Balance
3.1Salary/Benefits
3.3Job security/advancement
3.3Management
3.5Culture

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  • Cold Lake, AB