Tim Hortons
Happiness score is 54 out of 100
3.6 out of 5 stars.
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Customer Service Representative interviews at Tim Hortons

Here’s what others thought about the interview process at Tim Hortons.
Interview experience
Based on 379 interviews
Favourable
Interview difficulty
Based on 377 interviews
Easy
Interview process length
Based on 349 interviews
About a day or two

Customer Service Representative interview process at Tim Hortons

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 3.

Interview process length
About a day or two
64%
About a week
24%
About two weeks
9%
More than one month
1%
About a month
1%
Most reported steps
On-site interview
73%
Phone call/screening
19%
Problem solving exercises
14%
Other
11%
Background check
8%
Least reported steps
Presentation
3%
They have no interview
2%
Drug test
1%

What candidates say about the interview process at Tim Hortons

  • They ask about your experience and evaluate you as a customer handling person.
    Shared on 3 July 2017 - Customer service - Richmond Hill, ON

Customer Service Representative interview questions at Tim Hortons

Commonly asked questions, as reported by candidates

  • The usual interview questions. Most are general questions regarding availability and how well you will work if they decide to hire you
    Shared on 9 February 2018 - Customer Service Representative - Bolton, ON
  1. Customer Service Representative