They just asked me about my schedules and availability and why do i wanna be part of the tim hortons team
How would I deal with a bad customer experience? Do I know my WHIMIs? Am I certified in First-Aid?
Problem solving, customer relations
A customer is angry while you are taking their order and is ridiculing you. What should you do?
A customer has spilled some coffee on the table and is very embarrassed about it. What should you do?
Explain a time when you and a coworker had a disagreement
Recall a time when you had a bad experience with a customer
Where did you work before?
Why are you looking to work here?
Do you work well in a team environment?
Basic everyday questions about yourself