Tim Hortons
Happiness score is 53 out of 100
3.6 out of 5 stars.
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What advice would you give the CEO of Tim Hortons about how to improve the company?

18 answers

  • If you want quality staff, offer a wage that allows them to to apply for an apartment. I've spoken with employees who live in homeless shelters because rent is more than 50% of what they make a month, and no one will rent to them.

  • Cut back on the drive through menu should only be grab and go items. Anything that has to be prepared the lazy customers should go inside to order. The line ups are too long.

  • Taking away the drive thru times away and serving better is good than serving fast and giving employees a better work environment

  • Use good product high quilaty

  • I chose hard worker worker to be hnust and be a on time

  • Best quality and best service to the customer.

  • Focus more on the creativity and quality of products versus trying to copy competitors. Bring something new and fresh to the table for Canadians instead of trying to become a fast-food joint. Show your long-time/reliable employees that you appreciate them. Keep extra staff at locations in case of emergencies, illness etc so employees who already have a full schedule don't have to sacrifice their own time. As a good work to life balance is important in keeping employees sane through a busy and fast-paced environment. Lastly, spend money on having quality bags/machines as it can be difficult working with faulty products or machines that break continuously and are never truly replaced or fixed.

  • Keep up the good work

  • Service should be fast and took feedback from the customers and work on it.Provide best quality it is a way to get more rating.

  • Don't work short staffed as it is to hard on the employees that are filling in for the staff shortage. Always have enough staff to cover. It causes friction among the staff.

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