A typical day at work is mostly sitting and taking inbound calls which is either taking information, relying information or trouble-shooting technical issues. Assisting my work colleagues with problems that they can't solve and also training new staff on products.
What I learn is assisting customers can show you how valuable your work is and give - more... you a sense of accomplishment in your job.
Management is just not giving orders or rules but its working hand in hand with employee to show them their value to the company also.
My co-worker are very nice to work with and in our jobs we brin ... - less