Ticketmaster Employee Reviews

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2.0
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Lukewarm
Sales Associate (Former Employee) –  Edmonton, AB27 January 2019
I worked here as a teenager, it was my first job during high school. Bullying and poor management were common, but the schedule flexibility was great.
Pros
Flexible Schedule, Easy high school job, Fun Events
Cons
Questionable Management, poor employee satisfaction, Poor work environment
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4.0
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my favorite job
Box Office Attendant (Current Employee) –  Edmonton, AB3 December 2018
I have worked for Ticketmaster for a long time. It has been a fantastic job while in school, with very flexible hours. The management is wonderful and the coworkers are great. Gets a little stressful when customers are upset but over all just a great, chill job for students. You only really work when there are events so you don't really get enough shifts to survive just on Ticketmaster, but its a nice extra bit of income.
Pros
flexible hours, great management
Cons
not many shifts per month
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3.0
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Customer Service
Customer Service Representative (Former Employee) –  Winnipeg, MB30 August 2018
Call Centre work. You helped customers purchase, exchange or return tickets for events. Hours are good and will accommodate if you go to school. Hardest part of the job is trying to complete a transaction when systems are down. Most enjoyable part is being able to see events prior to being publicized.
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1.0
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ennui mortel et banalité
Agent de Service à la clientèle (Current Employee) –  Montréal, QC21 March 2018
je naime pas travailler chez ticketmaster. tout le monde qui sy trouve désire aller ailleurs et moi aussi. les journées sont longues je ne me forge aucune amitié avec personne et jentends des problemes toute la journée moi qui en ait deja beaucoup. jaimerais un emploi aux antipodes de cet emploi la. le seul avantage cest de travailler assis sur un ordi mais rien nest motivant dans les tâches.
Pros
assis sur un ordinateur
Cons
très strict sur les retards et lhoraire, ennui et banalité
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5.0
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Great Hours
Box Office Representative (Former Employee) –  Edmonton, AB28 February 2018
i enjoyed working all different types of venues. I met great people who, could teach me things I wasn't equipped with. Helpful at all times and the management team were flexible with times.
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4.0
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Easy work place, nice people.
Box Office Attendant (Former Employee) –  Vancouver, BC15 February 2018
Great training and help from various people in the compagny. If job done well, great chance of moving up. Job is pretty easy once you get the hang of it. Great help in the box office itself if you have a problem with customers or questions during hours.
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5.0
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Flexibility and Great scheduling.
Ticket Seller (Former Employee) –  Edmonton, AB23 November 2017
I had one of the best experience with working along a group or alone at numerous venues. Enjoying the highlights of what ticket selling I was doing. Overall they had a great system.
Pros
the management
Cons
rude customers
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5.0
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Great place to work!
N/A (Current Employee) –  Toronto, ON14 November 2017
Great work culture, very relaxed. Everyone wears jeans and you can even bring your dog to work. Everyone is very nice and friendly. Very unique office space.
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5.0
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Productive and fun workplace environment
Assistant Box Office Manager (Former Employee) –  Toronto, ON9 November 2017
Loved working at Maple Leaf Sports and Entertainment. It was a fun stress free environment. Got to meet great people and many perks like seeing events and opportunities to grow within the company.
Pros
Great hours to work
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5.0
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Great job for students
Customer Service Representative (Former Employee) –  Vancouver, BC29 September 2017
great part-time job. Very fun and relaxing atmosphere. Management fully supports all employees. The training is great. Everyone knows how to do their job in an efficient manner.
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4.0
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Great First Job
Customer Service (Former Employee) –  Edmonton, AB17 August 2017
Was a great first official job
Got to work concerts and sporting games
The management was supportive and was a pleasure to work for
gave great cash management experience
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3.0
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Fun job, low pay
Ticket Seller (Former Employee) –  Calgary, AB16 August 2017
Work only during events, little hours available, and low pay. Met lots of interesting people, and worked around my school schedule. Got to see events coming months in advance before anyone else.
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5.0
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productive and fun
Ticket Seller (Former Employee) –  Hamilton, ON19 June 2017
Working at ticketmaster was amazing, it was a different environment. Everyone helped each other out when they could and even though dealing with customers was not fun it was still very exciting
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2.0
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Entreprise sans vision, direction arrierée.
Assistant-superviseur (Current Employee) –  Montréal, QC26 April 2017
Très bien située, très bel établissement. Des bonnes gens font partie de l'entreprise, et la personne s'occupant de sélectionner les employés fait très bien son boulot. Les horaires sont flexibles, et les équipes sont très dynamiques.

Malheureusement, le tout est complètement ruiné par une direction complètement incompétente, qui fut mise en place par le biais d'un népotisme des plus ignobles. Ces personnes n'ont aucune compétence justifiant leur position, et dirige l'entreprise tel un poulet sans tête.

Les employés du centre d'appel sont traités avec dédain et mépris, et sont tenu bien loin de toute information pour exercer leur travail. La seule manière d'être promu est de céder sa dignité et de faire plaisir aux patrons.

Aucun avantage social, ni rabais entreprise.

En somme, une place où rentrer pour gagner l'expérience nécessaire pour passer à autre chose, mais où se tenir bien loin si on recherche quelque chose de permanent.
Pros
Horaire flexible, bonne qualité d'employé, formation payée
Cons
Direction incompétente, aucune description de tâche, aucun support dans notre travail
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4.0
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Great people!
Senior Expedited Services Co-ordinator (Current Employee) –  Toronto, ON27 March 2017
*Great people to work with.
*Fun office environment with 'socials' and parties on special occasions.
*Being able to go to some concerts is fun.
*Hard part is the long hours during festival season.
Pros
Great people
Cons
Some long hours
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3.0
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Ticket Sales
Call Centre Representative (Former Employee) –  Winnipeg, MB24 March 2017
What it says on this tin. I sold tickets for events at the ticketmaster call centre. Overall fine for call centre work, actual breaks were given and the call centre itself was clean and the managers were pretty relaxed.
In general however call centre work is a nightmare no matter how well you're treated and it got old fast. Another job that I was laid off from due to outsourcing in this case.
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3.0
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productive work environment
Ticket Operations Sales Associate (Current Employee) –  Kanata, ON4 February 2017
The fantastic skills in customer service that I have learned at Ticketmaster are unprecedented and i will continue to use those skills in my day to day life.
Pros
guaranteed job every hockey season
Cons
no hours in the summer
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5.0
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Wish they hadn't relocated
Customer Service Representative (Former Employee) –  Winnipeg, MB26 January 2017
I worked at Ticketmaster's contact centre which has since closed down. Unfortunately they moved their call centre to the states. It was a fun environment and quick paced environment. I don't know what it's like to work on the front end of things (which is the only place you would be able to get a job in Canada now- working at the kiosk/ box office)
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4.0
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Ticketmaster. Great place to work, but not too many hours unless moving to higher position.
Box office sales staff (Former Employee) –  Burnaby, BC1 December 2016
Typical day at work consists of going to whichever venue you are scheduled to, log into computer system, count cash, help customers choose and purchase tickets according to each event. Learned a good balance of computer systems and customer service skills while on the job. Co-workers are friendly and supportive. Hardest part of the job is either giving away shifts or working on at an extremely popular event. Most enjoyable part of the job is working with positive, friendly co-workers.
Pros
Great people to work with
Cons
Not consistent hours and long commute downtown
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3.0
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Slow-paced work with great people
Seller (Current Employee) –  Calgary, AB6 June 2016
The environment at Ticketmaster is pleasant.All of the employees get along and have great conversations. The workload is relatively little, and the job itself is straight-forward. The management does a fine job of keeping the employees in the loop, however the initial training was lacking and the leniency of our supervisors is sometimes detrimental.
Pros
Staff Cafeteria, Discounts on Tickets
Cons
Shortage of hours, Nothing to do
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Overall rating

3.9
Based on 467 reviews
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3.8Work/Life Balance
3.6Salary/Benefits
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