Front of House in Tofino, BC
Gorgeous setting, fun team, management needs a changeThe Wick is overall a great place to work. In beautiful Tofino, you will be looking at the best sunsets on your evening shifts, step on to the beach after your shift, be surrounded by beauty and nature and be proud to work for one of the best resorts in Canada. The people they hire are overall great. Somehow everyone is super chill, relaxed and loves the Tofino life, YET wants to work hard and with the high service standard the Wick has.They pay pretty well, actually, compared to most hospitality jobs in Canada.
The problem is that somehow management does not always see this. They have SUCH great employees and they say it's their most important thing, but it does not feel like it. It's really the senior management, as they have been there forever, so things are done "the Wick way". It often clashes with the fact that they hire educated and experienced people who HAVE actually worked in different places around the world, so might actually have good input.
Management is approachable, they are good and kind people, they have a good sense of humor. But the gap between senior management and the rest of the employees is massive. And no matter how many times employees point out the faults or what could be done better - nothing changes. Senior Management is simply not really there and when they are - they micromanage. It can be extremely frustrating.
It's a great place to work, but you just have to stop fighting, bite your tongue and let it be what it is, as some things will never change.