The Ten Spot
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The Ten Spot Employee Reviews

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Canada18 reviews
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2.0
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I worked here for over a year and have seen SEVERAL staff members get let go for no reason. The owner fires good, hard-working staff to replace them with her unqualified family members.
Pros
great staff members
Cons
low pay
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1.0
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The worst management, they don’t value they’re seniors esthetician’s, poorly pay, they ask from you a lot, they give nothing in return, gossip, unprofessional management.
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2.0
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Pay minimum wage, but expect you to do advanced services, make everything perfect all the time, clean and maintain all equipment as well as clean the store. Your being paid very low wages to do everything yourself. No help from management or owners.
Cons
Min wage
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1.0
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I liked who I worked with on a daily basis and my manager, however upper management and higher ups were useless. Training was mediocre. HQ decided they wanted to restructure how they conduct training, so I never got fully trained past Brazilians. Franchise owners wouldn’t fix anything in the location properly, instead they opted for quick fixes that wouldn’t cost them anything, just for it to break again a week later. District manager is completely incompetent, constantly asking us questions about how things operate like she didn’t know what she was doing.
Pros
Coworkers
Cons
Minimum wage, incompetent SQ and HQ staff, zero support to further your career.
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3.0
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•Great with training, made it fun and easy.
•Not so great with pay considering all the work experience and my work ethic .

•Way too fast pace environment with their protocols for my liking.

•too much into “their work culture” - (ex: you’re not allowed to use upper case/capital letters on a note in the computer etc. and you have to use their catchy phrases and they have the worst promotions for services . Makes it impossible to build clientelle when guests are coming in just for a one time visit
Pros
Lots of training
Cons
Horrible management
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1.0
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At first everything is fine, the interview is great, the people are nice but then you have about a 4 day training for them to see how well you do manicures and pedicures and they don’t train you on anything else. You do that for a couple of months only to find out that you’d have to wait even longer to start waxing. Pay really isn’t great. Lots of drama, management is horrible, it seems like a nice place to work at but it’s not worth it. You barely work only to be sent home after working for 4 hours because they aren’t busy.
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5.0
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Great work environment they teach you the basic flow of how to work in a salon. The Ten Spot is also willing to help you grow if you may not have the tools already.
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1.0
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As they are franchises, they are managed as pleased, in this case very poorly. Yes, they follow protocol and whatnot, but when it comes to cutting hours bc even as a full timer they will do it in order to keep money in their pockets. Some guest coordinators are a joke, they don’t even help the estheticians clean stations or set up trays. This company has sadly become a joke thanks to their inexperienced management.
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4.0
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Between 3-6 hour shifts typically make it hard to make enough to pay the rent as just a part timer, and while there is opportunity to pick up shifts from other GC's, those shifts are also typically between 3-6 hours. Management seems great so far, and like they actually care about you as a person, but they are very big on their culture (ex. can't use capital letters in anything written, company wide; use their catch phrases #FeelLikeATen in regular speech).
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1.0
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Most staff is over worked and under paid. Head Office and ownership do not support staff as needed. Turn over is high at every level, making support that much more non existent.
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1.0
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Not the best experience ever, if you weren’t cold hearted and confrontational I don’t suggest it. The techs are rude and disrespectful and the upper management doesn’t hold anyone accountable for their actions
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4.0
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I loved the place, however the salary is not competitive but is a very clean place that you enjoy offering your client the best service offering in the industry
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2.0
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All the girls who worked here while i was there were very hypercritical and no matter how much effort you put into your daily tasks they took it as if you were trying to step on their toes.
The girls talk behind each others backs and suck you into their drama with each other.

The owner is very condescending toward women.

The equality level in this job is very poor and frankly disappointing considering how The Ten spot is actually a lovely place to go as a client it is a terrible place to be as an employee!
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5.0
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they provide very good training, and it was a very great work environment. i enjoyed coming in to work at the ten spot. the owner and manager were both amazing
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2.0
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Great place to work if you want to be let go out of the blue without any warning. They dont even have to make you sign anything. You can be employed for 8 months than let go the next day. They have a super horrible management. All the girls are bullies. most of the staff just talk badly about each other and make rude comments about how other girls looks, even though it's supposed to be a "chill no discrimination workplace." A few of the girls also made fun of another girl with a disability. The best part is they act super fake and nice towards your face the whole time. I'm sure if you've walked in there there is a good chance they've said something bad about you. The new management is also extremely lazy. Just overall disappointing really.
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5.0
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Included organization of clients' information and daily schedules. Also involved light custodial work and accounting at the end of the night. Really enjoyable environment to work in besides dealing with the regular difficulties of customer service.
Pros
Fun and relaxing environment to work in
Cons
low pay
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5.0
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Good company to work for, depends on location! Great for starters, a lot to learn from
Highly recommended for the new graduates in beauty industry

Great environment
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5.0
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this is the best company i have ever worked for. they really care about you and your success - they are understanding and flexible. i have worked other places where i dread going in every day but this is not one of them. if you are a team player, are willing to learn and put the effort in the company will be worth your while.
Pros
good managment, good people to work with, lots of training good benefits and discounts
Cons
min wage
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